Hatchback/liftgate Support Device problems of the 2011 Toyota Sienna

The contact owns a 2011 Toyota Sienna. While operating the vehicle, the sliding door and liftgate sensor indicators erroneously illuminated, indicating that the doors were open. The contact indicated that the failure occurred while driving over bumps or making turns. Also, when the failure occurred, the interior dome light would illuminate as if the doors were open. The vehicle was taken to the dealer who indicated that the failure was recalled by the manufacturer, but no remedy was available. The contact later received a recall notification from the manufacturer for NHTSA campaign number: 16v858000(structure). The manufacturer was notified of the failure. The failure mileage was 110,000.