Body problems of the 2012 Toyota Sienna - part 1

On both sides of the vehicle the rear sliding door latches rusted and broke off resulting in doors not opening and closing properly.

Power sliding door would not open or close, when parked. Began to make clicking noises when trying to open or close door. The door would not open completely and it would not latch properly. Cable became frayed and broke and was dangling from door. When we went to have it fixed, the quoted us $1200 to fix it, so we opted to cut it and use it manually. When used manually, the door is often unsafe because it slides rapidly and once closed on our daughter's hand.

The upper hinge on the fuel filler door broke which ultimately will cause the fuel filler door to not close properly or to break completely off. This is the second time this exact failure has occurred. The previous failure was two years ago. This failure happened over two to three years and was noticed when the filler door was misaligned.

Tl- takata recall. The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign number: 17v006000(air bags) and 16v858000(structure) however, the contact was not able to get the campaigns completed due to them being in active duty out of the country and the local dealer not being able to assist them. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local itialian dealer was contacted and refused to do the repair due to thier system not being optimize for recalls. The Toyota USA was made aware of the issue however no further assistance was offererd. The contact was informed that the manufacturer did not condone taking the american made vehicle overseas with safety defects. The contact had not experienced a failure. Parts distribution disconnect. Kh.

A few weeks ago I received a remedy notice safety recall # 16v-858. And went online to schedule an appointment for Nov 27 2017. Sara called from Toyota and said she can only schedule at the earliest appointment is Jan 16 2019. Per safercar. Gov site "if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA vehicle safety hotline 1-888-327-4236 or tty: 1-800-424-9153 or file an online complaint with NHTSA. So iam filing an online complaint with NHTSA. Toyota said they have to fix lots of cars so that is why the earliest appointments is 2019. Why does it take over a year to fix a recall issue , an issue which can harm or kill my passengers(kids). Toyota has all the parts but cannot fix it ASAP. They even said to check other dealers for earlier appointment. If they cannot fix it ASAP why does other dealers who also sell lots of Toyota vehicles will be any faster. So my complaints is does it take one death or 100 or 1000 death for them to expedite the recall fix. "timely manner" per safercar. Gov does that mean over a year to fix a recall. If a recall was send to you that can fix the issue and protect your family and they told you they cannot fix the issue for at least another 416 days, would you think that is a "timely manner" if your family's lives mean anything to you then you and any reasonable person would not think 416 days is a "timely manner" will this complaint be heard and resolved or will the big corporations pretty much run the government as usual. Can you help at all?.

1) power sliding door opened while driving; 2) strer wheel always stay on right. I took my van to delaer (mark jacobson) and they have not fixed the sliding door after I report the problem with sliding door. After I started searching on internet and found that there is recall also. I called them there is a recall but they did not do anything. Recall date: November 22, 2016 dealer reference g04 NHTSA recall 16v858.

I met an accident when a car (at speed around 65 mph) crossing the red light coming from my right hit my car at my right front and none of the srs bags did not deploy. We were 4 passengers at the time of the accident and we all had minor injuries. All the srs bags for other car has been deployed that hit my car. I am really concerned we all 4 would have been killed and it has been considered as the fatal accident by police report.

Autonation Toyota arapahoe dealer (. . Read more...

Drivers side sliding door opened while car was in drive and moving. Passenger had to manually close door. After pushing door closed, it will not open or close manually nor electronically and the cable is frayed and broken free from the front anchor and is hanging from the vehicle. This occurred turning into a parking lot.

The vehicle was stationary when the power door cable snapped and the door will now only open approximately several inches. This poses a safety hazard as children in the back could become trapped in the vehicle. When I contacted the dealer I was told this was an incredibly common problem with the Sienna minivans but Toyota was not doing anything to remedy the issue.

The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign number: 16v858000 (structure); however, the remedy for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but was unable to provide an estimated time frame for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.

Toyota Sienna owners received a safety recall notice in November 2016 from Toyota warning of issues with the vehicle's doors, and how they can slide open uninitiated while driving, thus increasing the risk of injury to a vehicle occupant. Today is April 21, 2017, and there has been no update to this issue, and no fix to the problem. The overwhelming majority of Sienna owners drive their children in the back seats where these sliding doors can open on their own while driving. When are they going to fix it? alternatively, they need to give us our money back on our vehicles so we can get one without this concern.

The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign number: 16v858000 (structure). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was made aware of the issue and stated that parts were not available. The contact would receive a second notice when parts became available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign number: 16v858000 (structure); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

The contact owns a 2012 Toyota Sienna. While the vehicle was parked, the contact attempted to close the rear passenger side sliding door, but it would not close. The contact called the dealer and the vehicle was driven to the service department since it was after 6:00 pm. The contact was provided with a loaner vehicle while her vehicle was being diagnosed. The contact received an interim recall notice from the manufacturer for NHTSA campaign number: 16v858000 (structure), but the remedy was not available. In June of 2016, the rear driver side door did not close. The vehicle was repaired by the dealer at the owner's expense. The manufacturer was notified of the failures. The approximate failure mileage was 63,354.

Takata recall: NHTSA recall number: 17v006 recall date: January 9, 2017 Toyota has had adequate time to fix this problem. As of 15 March, Toyota still has status recall incomplete. Remedy not yet available. Sliding door: NHTSA recall number: 16v858 recall date: November 22, 2017 Toyota has had adequate time to fix this problem. As of 15 March, Toyota still has status recall incomplete. Remedy not yet available.

Takata recall. The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16v858000 (structure) and 17v006000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Toyota Sienna. While the vehicle was parked, the driver side middle sliding door independently opened without warning. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign numbers: 17v006000 (air bags) and 16v858000 (structure); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that he needed to wait for the second notice for when the part became available. The approximate failure mileage was 48,000. VIN tool confirms parts not available.

Takata recall �received notice for NHTSA campaigns: 17v006 (air bags) & 16v858 (structure) for our family vehicle. We have 4 small kids that require car seats so it is not feasible for the front passenger seat to not be used. Per notice, I called Toyota and visited a local dealership in February 2017 to discuss the issue and request a rental or discount on a replacement vehicle. Was informed rentals were limited to $35/day which would only provide a mid-size car (would not fit my family) and no replacement vehicle option was available. Then in March 2017, the sliding door opened while driving. Thankfully we had just left the house and no one was injured, but we are fearful for our lives and the safety of our children as we do not know when this may happen again. With the amount of time the airbag recall has existed and being told by the dealership not to expect a fix until 2018 at the earliest, the manufacturer has exceeded a reasonable amount of time for the recall repairs and is unwilling to provide any form of alternate transportation that will provide for the safety of my family.

Tl- the contact owns a 2012 Toyota Sienna. The contact recieved notifications of NHTSA campaign numbers: 17v006000 (air bags) and g14, no NHTSA campaign number, (locks, latches, linkages) however, the parts for the recall repairs were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced any failures. The manufacturer was not made aware of the issues. VIN too confirms remedies not yet available. Gl.

Takata recall. The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 17v006000 (air bags) and 16v858000 (structure); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and gave the contact case number: 1702280759. The contact was informed by the representative that parts would be available in approximately 3 to 5 months. The contact had not experienced a failure. VIN tool confirms parts not available.

The passenger side power sliding door failed in mid-operation leaving the door slightly opened. We were unable to manually or electronically open or close the door in the normal manner, however in order to make the trip home we forcibly positioned the door into the closed position. The dealer claimed that the door motor was damaged by our actions and proceeded to charge us nearly $2000 to repair the motor and door cable. We explained that we could hear the motor engaging just fine and that there must be another root cause, they disagreed and dismissed us completely. We called and complained to Toyota directly, however they've taken the same position as the dealer.

Takata recall. The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 17v006000 (air bags) and 16v858000 (structure); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign number: 16v858000 (structure); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and provided the contact with case number: 1703170483. The contact had not experienced a failure. The VIN was not available.

The contact owns a 2012 Toyota Sienna. The contact received NHTSA campaign number: 16v858000 (structure) however, the parts to do the repair were unavailable. In addition, the contact stated occasionally the door would not latch. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and stated that they did not have a time of when the parts would be made available. Tool confirms parts not available.

Takata recall - we have children riding in our vehicle and need the recalls to be fixed promptly. We had not heard anything from Toyota as to when the recalls will be fixed. With the airbag issue, no one can sit in the front passenger seat, which makes it very inconvenient for our big family. Sliding door recall - the sliding door issue also is a major danger because our kids sit in the back. We are fearful the door could open unexpectedly. The delay in fixing these recalls is causing a lot of anxiety, stress, and danger. We tried to call Toyota but were transferred to different departments for over 20 minutes before getting cut off completely. We want answers and we want them now. Toyota needs to fix the problem immediately. We are fearful for our lives in our Sienna.

The contact owns a 2012 Toyota Sienna. The contact stated that the power sliding door did not properly function. The door opened more than twice without warning. There was an abnormal noise progressing and the contact had to manually maneuver the door due to the failure. An independent mechanic was unable to provide a repair remedy and recommended that the vehicle be taken to the dealer. The dealer was notified of the failure and provided extensive diagnostic testing. The contact also informed the dealer that a recall notice was received for NHTSA campaign number: 16v858000 (structure), but the dealer had not provided a proper remedy. The parts were not available. The contact was uncertain if the vehicle would be repaired. The vehicle was at the dealer. The approximate failure mileage was 73,000. VIN tool confirms parts not available.

The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign number: 16v858000 (structure). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign number: 16v858000 (structure); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was unable to confirm when the parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall. The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 17v006000 (air bags) and 16v858000 (structure); however, the parts for the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

The contact owns a 2012 Toyota Sienna. The contact received a recall notification for NHTSA campaign number: 16v858000 (structure). The part needed was unavailable to perform the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

Takata recall. The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16v858000 (structure) and 17v006000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer was contacted (larry h miller Toyota in corona, CA) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 17v006000 (air bags) and 16v858000 (structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Don mcgill Toyota of katy, texas was made aware of the recalls and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Part distribution disconnect. VIN tool confirms parts not available.

The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign number: 16v858000 (structure) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Toyota pasadena located at 3600 e foothill blvd, pasadena, CA 91107 at phone number (626) 795-9787 several times where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. (parts distribution disconnect).

The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 17v006000 (air bags) and 16v858000 (structure); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.