general problems of the 2014 Toyota Sienna

The contact owns a 2014 Toyota Sienna. The contact stated that while opening the driver’s side sliding door, the drive belt snapped. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the sliding door drive belt. The vehicle was not repaired. The contact also stated that the same failure later occurred on the passenger’s side sliding door. The manufacturer was not notified of the failure. The failure mileage was 155,000.

The contact owns a 2014 Toyota Sienna. The contact received a recall notice for NHTSA campaign number: 16v858000 (latches/locks/linkages). The contact stated that the parts needed for the recall remedy were still not available. The manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Toyota Sienna. The contact received notification of NHTSA campaign number: 16v858000 (latches/locks/ linkages). The parts to do the repair were unavailable. In addition, the contact stated that the passenger side locks failed and she paid out of pocket to have them replaced. Afterwards, the driver side door locks also failed. The contact mentioned because the doors were so heavy and she had to open and close them manually, she was currently experiencing shoulder issues. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer stated that they did not have a remedy and the contact would receive a letter when the parts and remedy were available. The failure mileage was unknown. VIN tool confirms parts not available.