Brake Disc Pads problems of the 2013 Toyota Tundra

On 08/22/14, I had been to the local Toyota dealership to have my oil changed. I asked them to look at the breaks because there was a terrible vibration and the breaks have not stopped well since I bought the truck. They said the truck needed new breaks, rotors and pads all the way around. I was supposed to take it back on 08/29/14. On 08/28/14 while driving on a clear road with no rain or clouds I went to stop and I pushed the breaks to the floor with both feet and the truck did not stop and I hit another car. I have filed a complaint with Toyota and they finally ordered an inspector to get the black box from my truck. He has not called to schedule this and it is 3 weeks later. I have left message after message. I believe the breaks are faulty with the truck. There is no reason at 9000 miles on a new truck that it should need new breaks, rotors and pad all the way around. Now I am waiting on engineering analysis association to contact me to set up an inspection of my truck. No one is willing to help me get information, not Toyota and not eaa.