Sun/moon Roof Assembly Problems of Toyota Tundra

The contact owns a 2020 Toyota Tundra. The contact stated that while opening the sunroof, the sunroof made an abnormal chainsaw sound. The message "window open" was displayed. The contact stated that the sunroof was opening and closing independently. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the cables had seized, and the sunroof glass was stressed. The dealer linked the failure to technical service bulletin: 004220. The contact stated that the window failed to close. The vehicle was not repaired. The manufacturer was contacted and confirmed that there was no warranty coverage or goodwill assistance for the repair. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 46,000. The VIN was not available.

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The contact owns a 2004 Toyota Tundra. The contact stated that while driving 55 mph, an abnormal ripping sound was coming from the sunroof. The contact pulled back the sunroof cover and discovered that the sunroof had detached from the vehicle. The contact pulled over to assess the damage and then drove to the residence. The dealer was notified of the failure but offered no assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 222,000. The VIN was not available.

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