Air Bag Problems of Toyota Venza - part 1

My daughter was in an accident where a 2025 ram quad cab hit her at full speed in the drivers front wheel. The airbags didn’t deploy allowing her head to break the side window. The recall for the side airbag had been completed.

See all problems of the 2014 Toyota Venza 🔎.

My name is [xxx] . I own a 2023 Toyota Venza limited with about 36,000 miles. On [xxx], while driving, we heard a loud popping sound, and the passenger airbag indicator light came on with a red/orange warning symbol. There was no accident — this appears to be a defective or faulty airbag mechanism. This is a serious safety issue. Please log this report and provide a case number. I can be reached at [xxx] and will also follow up with my local dealer, team Toyota in glen mills, pennsylvania. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2023 Toyota Venza 🔎.

I was involved in a no fault accident when an SUV slammed into the back of my Toyota Venza at full speed and pushed me into the left guardrail of the bridge we were driving on. Neither the front airbags or the driver (left) side airbags deployed.

See all problems of the 2021 Toyota Venza 🔎.

Sunroof leaking into front driver & passenger pillars with airbags. Dealership quotes $6k to fix, but they didn’t know where / how it’s leaking!! there are no drain lines in this model, so it’s just a leak into the air bags plain and simple. This is a manufacturer issue- if no drain lines / weep holes, then why do you have to replace a $6k sunroof to fix an $50 seal / gasket? very unsat. Others are having the same issue. Saw 13 others with similar or same issue on NHTSA website…Toyota dealer was charging me $1,000 to look at it and tell me , yeah, there is a leak! thats why I brought it to you! this is the panoramic sunroof model. Very unsafe!.

See all problems of the 2015 Toyota Venza 🔎.

The contact owned a 2009 Toyota Venza. The contact received notification of NHTSA campaign number: 21v257000 (air bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

See all problems of the 2009 Toyota Venza 🔎.

Water leaks and streams from along the top, driver’s side, just above the window where the felt meets and connects to the hard plastic structure labeled, “abs curtain airbag”, water, drips from the top ceiling just below the pull down mirror on the driver side. * see attached pictures I love my 2009 Venza. Please fix this problem for me. Thank you so much for any consideration given my request.

I am yu sun. I met a car accident. I drive from south to north. I drove my new Toyota Venza( less than one month) entering into an intersection at 30/35miles on green light. The other car turned left with yellow and striked my left corner of my bumper. The speed is very fast. The other car is Lexus and its’ air bag all came out. My can was serious damaged. None of my my car’s air bags came out. I also was hurt on my neck, shoulder and knee. I called Toyota and they made an investigation on it. They said the air bag is normal.

See all problems of the 2024 Toyota Venza 🔎.

When I open the driver's side when car running, the check srs airbag system warning light comes on. It also comes on if I start car with door open.

See all problems of the 2010 Toyota Venza 🔎.

Last December my airbag light came on. I took it to minot Chrysler center and Toyota center and they told me the wires for the airbag under the drivers seat were frayed and needed to be replaced. They also had to replace the harness because they said that too was not working. I had it fixed. Three weeks ago the light went off I made an appointment right away and today they told me it was the same issue and had to replace the wires on the passenger side. I called Toyota and they told me it was up to the discretion of the tech. I called the tech at the Chrysler center and she told me that they couldn’t do that because they would have to file a report and then deal with Toyota. I was not happy with that response and I said OH so you are telling me that’s too much work and I am on my own. I just ended up paying for it twice now. The drivers side was $594. 00 and today’s charges were $485. 00. This is a safety issue and should be addressed.

Subject: formal complaint regarding potential safety issue - 2009-2015 Toyota Venza models dear national highway traffic safety administration (NHTSA), I am writing to formally report a potential safety concern related to the 2009-2015 Toyota Venza models. The issue pertains to a discernible creaking sound originating from the turn signal stalk when the turn signals are engaged and the steering wheel is turned. Upon thorough examination, it has been identified that the source of this noise is the clock spring, a crucial airbag component designated by its yellow color and distinguished by two orange and yellow wires. It is imperative to emphasize that the clock spring, being a vital element of the airbag system, plays a pivotal role in ensuring occupant safety. Unfortunately, the persistent "clicking/ratcheting" noise associated with the turn signals in these models has been observed to have adverse consequences over time. This prolonged issue leads to clock spring failure, subsequently triggering the activation of the airbag light. It has come to my attention that Toyota is aware of this concern, yet no remedial action has been taken, purportedly due to the relatively low sales volume of the Venza. It is notable that this noise issue is widespread among used Venzas, signifying a systemic problem that necessitates prompt attention. In circumstances where vital airbag components are intricately connected to sensitive elements like the clock spring, the presence of abnormal noises should be considered a cause for concern. Given the critical role of these components in ensuring the efficacy of the airbag system, I urge the NHTSA to investigate this matter thoroughly. The safety and well-being of vehicle occupants should always be of paramount importance, irrespective of sales figures. Your intervention in addressing and rectifying this potential safety issue would undoubtedly contribute to enhancing the overall safety standards of the affected Toyota Venza models.

See all problems of the 2013 Toyota Venza 🔎.

I called the dealership in Feb 2022 to have recall done and was told they were ordering the parts but have not heard from them.

See attached document for complaint.

See all problems of the 2011 Toyota Venza 🔎.

Head on collision driving 40-45 mph - a mercedes pulled out in front of me and I slammed into their vehicle. My air bags did not deploy nor was there auto braking system. The crash indicator also did not call the police. My car is totaled. There is no way this vehicle is not part of your recent recalls. I was injured by the seat belt and have chest pain- this could have been avoided had my air bags deployed.

The contact owns a 2011 Toyota Venza. The contact stated that the air bag warning light illuminated, and the check srs (supplement restraint system) message was displayed. The vehicle was taken to a dealer and the error messages were cleared; however, upon placing her purse on the passenger seat, the messages again became displayed. The vehicle was taken back to the dealer and the contact was informed that the driver’s side harness needed to be replaced; however, the part was on backorder. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA campaign number: 13v014000 (air bags, seat). The vehicle was not repaired. The failure mileage was 137,945.

On 17th June 2023, while returning home on the wa-9/sr-9 nb, I stopped at the red light where wa-2 was crossing. My wife was sitting with me in the car. One Subaru rammed me from behind. This road has a speed limit of 55 miles per hour and is a single-lane state highway. The rear was damaged heavily. I lost control of the vehicle, went into the sb lane, and saw a car approaching me from the opposite direction. I looked right and saw a little space between the car ahead of me and the vehicle ahead of it. I turned right without hitting those two cars and entered the roadside ditch damaging the front. In both cases, the airbag was not deployed, first the ramming from behind and then going into the ditch. Is this normal? later my insurance declared my car as the "total loss. ".

The contact owns a 2009 Toyota Venza. The contact stated that after starting the vehicle and opening and closing the front driver’s side door, the srs warning light illuminated and remained illuminated. The cause of the failure was not yet determined. The vehicle was previously inspected under NHTSA campaign number: 21v257000 (air bags) and no failure was found. The contact stated that the vehicle had recently experienced the failure listed in the recall. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 92,000.

The contact owns a 2009 Toyota Venza. The contact stated that while driving approximately 65 mph the vehicle suddenly hydroplaned causing the driver to loose control of the steering and the vehicle crashed into a concrete median. The contact stated that during the crash the frontend of the vehicle was damaged but no air bags deployed. No injuries were reported. Police were called to the scene but no report was taken. The vehicle was later driven home. The cause of the failure was not determined. The manufacturer was not contacted. The contact indicated that prior to the crash the maintenance light had remained illuminated. The failure mileage was 72,800.

As I was pulling in slowly (going about 2 miles or less) to a perpendicular parking spot at my apartment complex, I took my foot off the accelerator to brake. And all the sudden my car lunged forward and rapidly accelerated forward on its own. It was completely terrifying to have the car take over. The car jumped the curb and went over a hill. I couldn't stop the car and I crashed head on into a two story garage. I saw a "malfunction" on the dashboard and the air bags did not deploy. I injured my back, neck and right arm. My new car that only has 9k miles on it was completely totaled. Vehicle is scheduled to be inspected by Toyota's product liability department - 3rd party engineer. The only other time I was concerned about the vehicle was about 5 months ago, I was at a stop sign and when I pushed on the gas, the car felt like it lost acceleration power, but then it was fine after that so I didn't think anything of it. Vehicle is available for inspection for a very limited time (probably within 1-2 weeks of this post), after Toyota inspects it, it will be going to the salvage yard. If you want to inspect it, please contact me ASAP.

My wife was in involved in a crash where a person ran a red light and she broadsided a truck which flipped over. The front end of our 2021 Toyota Venza was destroyed see photo which I uploaded. The airbags in our car did not deploy at all.

It was raining, I was driving in the far left lane next to the center divider. I noticed the car in front of me drive through a significant collection of water that was the width of the entire lane. I was unable to switch lanes, so I slowed down and went through the water as well. As soon as my Venza came to the collection of water, my steering wheel locked up. I was unable to direct the car in the opposite direction of the pull. I was not able to move the steering wheel at all. The car continued to go in it’s own direction, despite me pumping the brakes. The Venza spun out, hit another car before it crashed into the concrete center divider. As a result I smashed my head on the driver’s side window. My driver’s side air bags never deployed. No air bags in the entire car deployed. After hitting the center divider my car ended up in the car right lane. My car was towed from the scene of the accident, it was not drivable. The insurance adjuster originally totaled the car, then they changed their minds and said the car can be fixed. It’s been 3 months and my car is still in the shop. There were no warning lights, it was a brand new car, I had it less than 6 months. I could have died, other people could have died. If the steering wheel didn’t lock up I could have easily maneuvered through the water, like the car did I front of me and like I have done many times in the past with my previous vehicles. If the driver’s side air bag deployed I wouldn’t have suffered such a bad concussion requiring medical attention, neurologist, loss of work and loss of pay.

The contact owns a 2015 Toyota Venza. The contact received notification of NHTSA campaign number: 21v257000 (air bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2012 Toyota Venza. The contact received a recall notification for NHTSA campaign number: 21v257000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

See all problems of the 2012 Toyota Venza 🔎.

Involved in an one-car automobile accident (attempted to avoid hitting deer and hit a cement barrier). Vehicle was subsequently classified as totaled. Air bags never deployed.

The contact owns a 2013 Toyota Venza. The contact received notification of NHTSA campaign number: 21v257000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Toyota Venza. The contact stated when starting the vehicle, the contact noticed that the air bag warning light was illuminated. Additionally, the passenger’s side seat belt warning light remained illuminated with a passenger in the seat. The contact stated that the driver’s side and passenger’s side air bags seat belts warning lights recently started to remain illuminated. The local dealer was contacted about inspecting the vehicle however, the contact declined after being provided a cost to do the diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.

The contact owns a 2012 Toyota Venza. The contact received a recall notice for NHTSA campaign number: 21v257000 (air bags) however, the part for the repair was unavailable. The dealer had been notified of the issue and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Toyota Venza. The contact received notification of NHTSA campaign number: 21v257000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning light was illuminated while starting the vehicle. The dealer was made aware of the failure but informed the contact that parts were not available. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was approximately 91,000.

The contact owned a 2012 Toyota Venza. The contact stated while her husband was driving at 15 mph, the vehicle traveling in front of them came to an abrupt stop. In an effort to avoid the vehicle, the contact's husband jumped a curb and hit a light post. The front driver and passenger airbags deployed upon impact; however, the side curtain airbags failed to deploy. The authorities arrived at the scene and a police report was filed. Both the contact and her husband were transported to the hospital by ambulance. The contact's husband was treated for soreness and bruising to his chest and back. The contact had trouble breathing upon arrival and was given oxygen. She was then transferred to another hospital where she was treated for a broken sternum, a fractured back, chest contusions and swelling to her chest area. Due to the accident, the vehicle was towed to an independent mechanic where the vehicle was deemed a total loss. The contact then received a recall notice for NHTSA campaign number: 21v257000 (airbags) which she linked to her injuries. The dealer nor the manufacturer have yet to be notified of the failure. The vehicle had been destroyed. The failure mileage was approximately 104,000.

~tl - the contact owns a 2009 Toyota Venza. The contact received notification of NHTSA campaign number: 21tb01 (air bags) however, the part to do the recall repair was unavailable. The contact called autonation Toyota hayward (24773 mission blvd, hayward, CA 94544) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Rd.

The contact owned a 2013 Toyota Venza. The contact stated while driving at 20 mph, another vehicle had impacted into the contacts vehicle on the driver side; none of the air bags deployed. The contact stated multiple injuries (the contact was the only one in their vehicle). The contact woke up in the hospital while receiving medical care for headaches, bruising on the left arm, lower back bruising and bruising on the chest which resulted in internal bleeding. A police report was filed. The contact stated the vehicle was towed to insurance lot where it was diagnosed with being destroyed. The manufacturer was not informed of failure. The failure mileage was approximately 160,000.

The contact owns a 2015 Toyota Venza. The contact received notification of NHTSA campaign number: 21v257000 (air bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and referred the contact to NHTSA. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

When it rains I having leaking on the right and left side of sunroof near the airbags it happens every time it rains please help.

Airbag sign on the dash board without no collusion. It comes off and on and the ignition coil b keeps coming up when scanned after fixing.

Error message: check srs airbag system light came on. I was driving on a highway at about 50 mph. Took car to my mechanic who hooked it to the computer diagnostic machine. He said this was the 2nd time the light came on (first time for me since August 2014) per the diagnostic machine history. Took to dealership 1/23/2021.

I have been trying to have this recall taken care of at key west Toyota they have made no effort to remedy this situation. I have emailed and called numerous time with never getting a call back.