general problems of the 2019 Volkswagen Atlas - part 2

When I returned to my parked car at the grocery store on Tuesday Jan 4th at 10:51am, the curtain and passenger side airbags had deployed. There was no impact or crash observed. The vw service department and usaa diagnostic download had reported an impact to the rear axel on Monday Jan 3rd at 8:51pm. Their sensors show that the airbags deployed at 8:51pm Monday. Not only was there no impact or crash, but the airbags in fact deployed while the car was parked the following day. Monday evening I was driving with 3 others (two children) in the car. There was ice and snow on the road, but no impact or no airbag deployment. The faulty sensor could cause the airbags to be delayed in a serious crash, or deploy for no reason. There is a serious mechanical issue with this car. Volkswagen has reviewed the download and feels that the diagnosis from the download is correct and there is no further investigation required.

I had a routine oil change, the manager asked me if I had been having any issues because an error code showed up in the inspection. I said I hadn't, so he said it must have been nothing. I drove across town, when all of the sudden alarms and warning messages started going off in my car (pictures attached). Additionally, my car unexpectedly had the emergency brake come on while I was driving through the parking lot. It was a frightening experience and I felt that the dealership let me leave in an unsafe car. They assured me it was nothing they had done, just a coincidence that it happened during the oil change. They kept my car and gave me a loaner while it was being fixed. I am now wondering if I have to go to back and have it fixed on the passenger side.

Vehicle is completely shutting down while in drive. Occurring during acceleration and deceleration. No warning given before car shuts down. Just immediately stops in road. I had to restart car and avoid traffic. Dealership has been notified. Service department has stated there is a solution but no availability of parts. Suggested appointment for service to inspect vehicle and to put order in for recall part. Will inspect car but says the vehicle issues seem related to the recall. Unable to provide loaner cars and unable to provide date that part will be available. Service department does not have date of when part will be available, anticipates one to two months. Dealership has been notified. Service department has stated that car should be safe to drive even with no remedy for recall at this time. Owner told its kind of just a faith thing right now and it should be okay to drive. False warning sensors illuminating when vehicle is being driven. Forward collision warning lighting up while driving but no vehicles or objects in front of vehicle. Dealership has been notified. Service department indicates it may be related to the recall. Driver side window hesitating to roll up and down. Window has moved without the driver pushing window button. Intermittent parking break sensors go off and emergency break automatically stops car. Message appearing that there is rear traffic. Occurs when no other vehicle, persons, and or objects are in the vehicle's rear area. When reversing I physically am using the vehicles mirrors and my own vision before making any attempt to reverse. This false alarm and sudden emergency break initiated by the car causes a major safety concern for the driver , passenger, as well as the safety of everyone in the area of the vehicle. Warning for airbag error appears randomly and then dissapears. This is a major saftely concern for the driver and family. First recall for front stabilizer coupling rod completed 12/22/2021.

Windows- the drivers side window and back passenger windows rolled down while I was driving down the highway. I was going approximately 75mph at the time. This happened on 2 separate occasions. My vehicle has braked extremely hard on numerous occasions. Two of those times I was traveling on interstate 40 going at approx 65mph. I have had taken my vehicle in for a "software update" on my cruise control and on my air bags. The unlock feature doesn't always work. This vehicle seems to have a lot of electrical issues.

The rear window rolls down by itself with nobody touching any of the buttons. The light pops up on the dash and says faulty electrical. The vehicle was in motion, in the city. The vehicle will suddenly attempt to stop in the middle of a drive/middle of the road. Almost as if the emergency break has been pulled, only nobody has touched it. The emergency brake light does come on. Again, in motion, on the highway (has happened a few times). Now, the remote start does not work.

I have had multiple incidents where the front sensors slam on the Atlas' brakes for non-existent hazards. Several have been simply driving off the curb onto the road at load speed and apparently the sensors think the Atlas is driving into something. The other happened this week when driving 45 mph and a sprinkler head near the road was broken and water was shooting up into the air and onto the highway. The sensors apparently mistook the water for an object and slammed on the brakes. Luckily I was not rear-ended by the vehicle behind me. My wife had previously asked the dealer if the front sensors could be adjusted and they said no.

When driving the vehicle the brakes will automatically engage slamming the car into a stand still and potentially being hit. There are sensors that activate the brakes and they go off when there is nothing around to set them off. Took the car in. They could not duplicate the problem. They called the tech assist line and they acknowledge this is an issue that they have heard of but will do nothing about it. They say if the brakes slam on then the sensors are working. This was happening to my car daily and I honestly was afraid to drive the car. This is a total safety issue for your car to slam on the brakes for no reason in an unsafe location. I have turned the maneuver braking off but I paid a lot of money for that feature that does not work safely. I also get other random warning lights that go off for no reason. They plug it in to look for codes and nothing shows up so they do not feel there is a problem to address.

While driving at low speeds, exiting a parking lot with a downward slope towards a street, the car's autonomous emergency braking system activated, immediately causing the vehicle stop unexpectedly. No other car was in front of the vehicle, indicating that the system perceives the road as an obstacle. The unexpected stop caused another vehicle behind me to nearly rear-end my vehicle. Additionally, they aeb system did not allow me to quickly restart acceleration, which left me temporarily stranded for a couple second perpendicular to the street.

Car just stops when leaving a parking lot and my driveway , no other cars are in the area. Braking is jerky alert system goes crazy with no one around the car just stops. This happen to us a total of 7 times so far. I the first time I reported to the dealer was on June 8 the car had 500 miles. Went back to the dealer late June and they test drove the car with us. It didnt stop but the service manger did witness the sensitive alerts and stated that he would contact the field manager. No follow up from the dealer was received for three weeks . This dealer is not acting in good faith. Then he says that there is no updates to the collision warning system and told us to call customer care. I have a 43,000 car that I am afraid to drive.

We bought this new vehicle on November 8, 2019. An extremely strong odor protruded from this vehicle inside the cabin when the vehicle was idling and when turned off. It smelled like burning paint or an engine burning smell. It was nauseating and made my six year old son very sick. This was our primary and most important, vital concern and worry.

Forward collision avoidance false(unprompted) activation- conditions-4 lane road with center turn lane, weather dry, daylight, traffic moderate. Driving straight at 30 mph steady speed with no cars ahead in close proximity the car detected an obstacle and entered autonomous braking almost to a complete stop. My wife was driving and I scanned all directions for a potential hazard. There were cars in the center turn lane but none entering or exiting from either direction or even making slight steering corrections that the sensors could have interpreted as a impending collision threat. Fortunately no cars were close behind us that could have resulted in a rear end collision. Although this is the first event for our Atlas our friends Atlas has had multiple similar events that they have tried to recreate the scenario with no success. The dealer was not able to find any faults with their car. We have yet to bring our Atlas in for diagnostics.

The remote start does not work and check engine light is on. It started around 1500km and went away after awhile. Now check engine light is back on and the remote start stop working again. This is so frustrating knowing the car does not even have 5000km.

While driving 35mph,no one in either direction, flat street surface,braking system went on with the alert on dash and noise. It has happened 4 times where the cars braking system turns on, brakes while accelerating, and then it takes several seconds before you can move from the intersection, hoping not to have a collision from car that is behind. Took to the dealers several times and they cannot verify. The engine light was on for several weeks. One dealer said they cannot see me for another 2 weeks. Called vw headquarters to get me in sooner. The triangle light with exclamation point was also on. The key light was on as well while my car was running, stating the keys were not in the car. When I went to accelerate, car turned off. Sunroof was leaking--have a video remote keys do not work all the time. Start up has issues, doors lock when I am close to the car for no reason, doors do not unlock from the inside until I turn on the car, the rear door does not open at times- have a video, if keys are in pocket, doors do not unlock easily(was told I have to hold the handle correctly or it will not open) the side alert system goes off all the time when nothing is there. Front windows would not go down -on receipt they stated they found windows were fine. Advisor told me that the button on the door was burned out, but they did not write that in the report. Steering issues where the car was moving right to left and very loose.

Engine light is on. . . Interior smells like gas and gas gage is showing low level very fast.

Vehicle auto locks with rfid keys in the car which locked child in the car. Driver entered vehicle using rfid key fob (using touch sensor on door), placed 1. 5 year old child in the rear passenger side 2d row seat into an approved 5pt car seat and shut the door. Driver placed purse with key fob into passenger seat and shut the door. Walked around to place older child into driver side 2d row seat the door was locked and could not be opened. All doors were locked due to a 45 second timeout feature. The keys and child were locked into the car requiring first responders to break the driver's window to unlock the car from the inside. The alarm sounded upon breaking the glass, and when the unlock button on the driver door was pressed, the doors unlocked and the key fob was retrieved to silence the alarm. The child was in the vehicle for over 20 minutes in a CA desert. This occurred on an air force base, where first responders logged and reported the incident.

The gas consumption is below what Volkswagen claims and advertises. Our car averages 14 mpg instead of 19 mpg. On user forums, other Atlas owners have complained about averaging 14 mpg. When we put the car in reverse, it starts to roll forward. The transmission jolts while driving. Since we got the car, the check engine light has been on for an evap leak. The dealership "fixed" it. However, several hours later, the check engine light came back on.

Upon accelerating my 2019 vw Atlas down an empty street between 10 to 20 miles per hour the autonamous emergency brake sensor malfunctioned and the car suddenly came to a complete stop jolting us forward. It was so unexpected that my hands slipped off the steering wheel and landed on the dash board. The halt came with a very loud noise. As I explained to the dealership technician and vw corporate office regional case manager, there was no vehicle in front of me. There were no pedestrians, animals, obstacles, etc. On the roadway. The day was sunny and the grill emblem that houses the system sensor was unobstructed and clean. If there would have been a vehicle behind me I would have been rear ended. The dealership told me that "they could not duplicate the issue" and per corporate engineers the sensor is working per specifications and no fault codes were found with the sensor. Imagine receiving this explanation after that scary incident happens to you out of no where. Now I can't get back into the vehicle without thinking when it will happen next. Too have written a letter to the ceo of Volkswagen seeking a resolution to the problem. My thought is that it's a problem with the sensor's software code and Volkswagen doesn't have a solution. Please I ask that this issue be investigated and a recall be issued. The internet has info on other owners with same issue along with a class action lawsuit filed in California against vw for the same issue. Thank you.

On the tenth day of owning our brand new vehicle, we were driving down highway 74 at 70 miles per hour. It was the first time this vehicle has driven at highway speeds for more than an hour. The weather was sunny and in the low 90s. All of a sudden we heard a loud explosion sound and the front panel of our panoramic sunroof had exploded. The shade was open and the tempered glass fell on our entire family including two children aged 7 and 4. There was no impact from an outside object. The initial picture shows what it looked like from inside the car immediately after this occurred. We closed the sunshade to stop glass from falling into the vehicle until we could get to a safe spot. The two pictures from outside the vehicle are after the sunshade was closed. The final picture shows glass inside the vehicle next to my son's feet.

Auto braking system causes car to brake when exiting a driveway. Alerts to the road as an obstacle when going down an incline. The system reads road as an obstacle, like a person or car. Braking system causes car to brake leaving driveways. Car comes to a complete stop, engine cuts off with car in traffic - oncoming traffic. This is the brake manuevering system - reads road as a hazard causing the car to automatically apply the brakes. Brakes are applied suddenly and the force is as if I am being hit at a high speed from behind. That is what I thought happened. Takes 15-20 seconds to restart the car, during which time I 'm in traffic or half in traffic and half in the driveway subject to great bodily harm from other cars those that do not expect me to be stopped there or from cars behind me this places me, my family, passengers and other drivers at great risk of harm. This has happened numerous times and at numerous different speeds. Each time I have been lucky to have avoided being hit. I have been told that this is how the car is designed and that there is no fix for this except to turn off the system which also turns off the system should a hazard appear before my vehicle. I was required to turn off the system myself because vw has stated it is a liability for them to turn it off. The date listed is the first time it happened but it has happened close to a dozen times. I have taken the car in twice only to be told that there is nothing they can do as the system is operating as designed. Vw has told me that the system cannot differentiate and to ensure the braking does not go on (although it will still beep and alert) I must exit all driveways no faster than 3 mph. When exiting into high traffic areas, such as where I live this will place me at grave danger.

Water collecting on front passenger floorboard. A/c drip line pinched or damaged during assembly is thought to be responsible.