Table 1 shows two common lane departure related problems of the 2023 Volkswagen Atlas.
| Problem Category | Number of Problems |
|---|---|
| Warning problems | |
| Assist problems |
I was driving on a city road and making a right turn on a green light, I glanced to the left to avoid any driver possibly crossing a red light as I usually do as a defensive driver! before I know it my SUV had jumped the median divider into the other side of the road and landed on another vehicle stopped. The safety system did not give me any signals to stop or to auto stop. I was very slow and from previous experience with this vehicle it did stop at being close to a concrete side of the street but in this situation it did not. None of adas parts of the system worked! my Atlas is badly damaged so is the other car. I have other issues in the last month that were not as dangerous but are glitches in the safety and technology package. I contacted vw but they said that the design does not cover this, which is not correct based on other situations I noticed in the last three months since I purchased this vehicle.
2023 vw Atlas cross sport sel awd, about 57,500 miles. Available for inspection. Oct 3, 2026: infotainment screen would not turn on. A soft reboot, a multi-hour shutdown with the car locked did not fix it. The unit is stuck in a reboot loop ("starting navigation" then fails, repeating). By about the third restart, the blower fan stopped completely: no heat, no ac, no windshield defrost or defog, no ventilation. Rearview camera, radio, and navigation are inoperative. Cruise control, adaptive cruise control, and lane keeping assistance do not work. Warning lamps came on when the climate system failed (photographed oct 5): electronic stability control, power steering, front assist (forward collision warning/emergency braking), lane assist, other driver assistance faults, and tire pressure. Safety risk: with no defrost or defog, the windshield can fog or ice with no way to clear it, a serious visibility hazard in chicago-area weather. No rearview camera when backing near pedestrians and children. Collision warning and lane keeping are offline. Vw customer care (case 07775134) told me this is a known issue caused by a vw software update pushed to the vehicle and that a service bulletin exists. I did not request or consent to this update and was unaware of it. Vw declined to cover the repair as out of warranty, offering only possible coverage of the diagnostic fee if a dealer confirms the software cause. Not yet inspected by a dealer, independent shop, police, or insurer. The failures appear to violate fmvss 103 (defrosting/defogging) and fmvss 111 (rear visibility). Other manufacturers have recalled vehicles with free software fixes for this same failure type. I ask NHTSA to investigate and determine whether a recall is warranted.