Cruise Control Problems of Volkswagen Atlas

The contact owns a 2021 Volkswagen Atlas. The contact stated that while driving approximately 60 mph, the message "apply brakes" displayed and the vehicle abruptly stopped. During the failure, there were no other vehicles or objects were nearby to cause the forward collision avoidance safety feature to be activated. In addition, the contact indicated that while driving the vehicle, safety messages would be displayed that included the cruise control and parking sensors unavailable. The cause of the failure was not yet determined. The local dealer was contacted and the contact was informed that the failure was related to the NHTSA campaign number: 22v152000 (air bags); which included a wiring harness repair however, the parts were not yet available. The failure mileage was 31,000.

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Adaptive cruise control (acc) disengages and shows acc error, if the car was remotely started after the SUV is parked with acc still on. Driver must turn off the car and manually restart, or ensure that the acc is turned off before next remote start. Vw is aware of this and it is commonly discussed on all vw consumer forums. Vw has known about this for over two years and describes it as a software programming problem. Still no repair, and was not disclosed to us when purchasing. After several trips to the dealer, I was able to find this probelm on the vw forums. Dealers are claiming all sorts of reasons for the problem, especially operator error.

Car disengaged adaptive cruise control and emergency braked suddenly ("slammed on the brakes"), while dashboard lights flashed warnings of front end impact and disengagement of acc and all assistance systems. The car was traveling 68mph on a straight line, flat bridge over water. Other cars were to the side and rear of the vehicle, but no front end collision was possible at the time. Dealership claims this is a radar issue that "every car has. " extremely dangerous!.

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Adaptive cruise control malfunctions and is rendered useless when vehicle is started utilizing remote start. Vehicle must be stopped turned off and started with push button in order to clear the malfunction and use cruise control. Volkswagen USA technicians told dealer technician that there is no fix for the issue.

I have been having problems with the car slamming on brakes for no reason, no cars in front of us we were on the highway driving at about 70 mph. The acc system works sporadically. We were told that when they did the recall repair it deprogrammed the acc which they say there is no software update. My daughter was parking the car and the car shut off on the middle of the road and told her to manually restart the car. There is a grinding noise when accelerating the dealership said this was �normal and related to the torque converter. The cruise control also works sporadically since the recall repair. The car stalling and slamming on brakes are both very serious safety concerns.

Whether SUV is turned on using remote start or manual start the cruise control will not work. Reads error: acc. Dealership states they are unable to fix - hopeful for a manufactured update to fix. Entertainment screen flashing and will not turn off until 5 attempts to turn off and on SUV. Dealership stated it needed an update.

On Monday 6/10/2019 at 18:10, I was driving west on California highway 91 in riverside California. I was on the phone with my wife, the car was on cruise control, going 65 mph. There were no cars in front of me, I was driving in the second lane from the right. My car approached an 18 wheeler truck and it was passing the truck. The truck was on the right lane, my car approached on the next lane to the left. The car was still on cruise control and I was still on the phone with my wife. As the car was passing the truck, the vw Atlas executes an emergency brake as if something was in my way. The car gave no warnings before applying the brakes hard.

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Tl the contact owns a 2018 Volkswagen Atlas. The contact stated that the vehicle experienced several failures ever since it was purchased brand new. The contact stated that the automatic cruise control malfunctioned and caused the driver to slam on the brake pedal to avoid a rear collision. The vehicle was taken to gunther Volkswagen of coconut creek (4300 FL-7, coconut creek, FL 33073, (954) 590-3750), but they refused to diagnose the vehicle even though the contact had an appointment. Several days later, while driving 35 mph, the vehicle shut off. The contact was able to pull the vehicle over to the side of the road. The contact attempted to restart the vehicle, but it shut off again. After a few hours of waiting, the vehicle was able to fully restart and was driven back to the dealer. Once at the dealer, the contact discovered that his customer profile had been deleted from their system. The contact had his information re-entered into the system. The dealer kept the vehicle for two days and they performed a software update. Afterwards, the failures recurred even more frequently, including multiple times each day. The vehicle was taken back to the dealer for a third time where it was kept for three days, but they could not duplicate the failures. The dealer insisted that the vehicle was functioning normally even though the contact captured many of the failures on video. The manufacturer was contacted, but they refused to buy back the vehicle based on the dealer's information. The manufacturer also refused to look at any of the videos and advised the contact to schedule an appointment with another dealer. The failure mileage was 10.

The forward collision avoidance and object detection were not working when I picked up the new lease vehicle from the dealer on June 19, 2018. Upon starting the vehicle a message appears on the console that the front assist is "not available". Automatic braking, collision avoidance is affected. Acc (assisted cruise control) is also not operational without the front assist functioning. The dealer has made several attempts to fix the problem. There have been five separate attempts by vw service to fix this problem. Each time they corrected the problem it stops working within 1-5 days. I have taken the SUV in for repair for this problem on 7/12/18, 7/24/18, 10/8/18, 2/12/19, 2/26/19.