Two problems related to car will not start have been reported for the 2012 Volkswagen CC. The most recently reported issues are listed below.
Over the last several weeks (3-4) I've observed the Cc straining (as if the battery doesn't have the amps) to start the vehicle. This past weekend the car wouldn't start and I can't charge the battery enough to produce the cranking amps to turn it over. The local vw dealership states that they have not received instructions as to how to diagnose or repair the vehicle at this time. We have less than 45000 mile on the Cc - this shouldn't be an issue for this vehicle. Any assistance would be greatly appreciated.
Tl- the contact owns a 2012 volkwagon Cc. The contact stated that the vehicle would not start intermittently. The epc, battery, engine, and air bag warning indicators illuminated during the failure. The vehicle had to be towed. The vehicle was taken to the dealer where it was diagnosed that the clock spring had malfunctioned and needed to be replaced. The vehicle was not repaired. The contact received recall NHTSA campaign number for 15v483000(air bags) however the dealer stated they would not repair the clock spring under the recall. Manufacturer was not made aware of the failure. The vehicle failure mileage was 63,000. Kh.