Four problems related to horn assembly have been reported for the 2012 Volkswagen CC. The most recently reported issues are listed below.
Takata recall: Volkswagen claims to have fixed the clock spring and air bag in car however the air bag light is on and the clock spring is broken. I cannot use the horn or any buttons on the steering wheel. The electrical system does not work properly without the controls on the steering wheel.
The contact owns a 2012 Volkswagen Cc. The contact received notification of NHTSA campaign numbers: 16v078000 (air bags) and 15v483000 (air bags); however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact stated that the air bag warning light was illuminated and caused the horn and bluetooth to fail. The vehicle was not repaired. The approximate failure mileage was 83,000. Parts distribution disconnect. VIN tool confirms parts not available.
Vehicle was being turned around in a parking lot when a clicking noise was heard. The air bag light illuminated and all of the steering wheel functions (I. E. Horn, radio controls, etc. ) stopped working. Took it into the Volkswagen dealership and was informed that it was the "clock spring " in the steering wheel was in need of replacement.
The contact owns a 2012 Volkswagen Cc. The contact was driving 5 mph when the horn was depressed repeatedly but the horn failed to sound. The horn would only sound properly when the horn was depressed in one long motion. The vehicle was taken to the dealer where the dealer confirmed there was an electronic delay with the horn. The manufacturer was contacted. The vehicle was not repaired. The failure mileage was 100 and the current mileage was 2,283.