Two problems related to warning light on have been reported for the 2013 Volkswagen CC. The most recently reported issues are listed below.
The contact owns a 2013 Volkswagen Cc. The contact stated that while accelerating from a stop sign, the air bag warning light illuminated. In addition, the contact stated the steering wheel felt abnormal. The vehicle was serviced under NHTSA campaign number: 15v483000 (air bags) but the remedy failed to repair the vehicle. The vehicle was taken to the dealer where it was diagnosed that the clock spring failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that they declined the claim due to the vehicle was already serviced under case number: 170565403. The failure mileage was approximately 110,000.
From the Volkswagen recall site steering wheel air bag & clock spring. Summary: Volkswagen group of America, inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen Cc vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag. Consequence: a loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury. The local vw dealer says our car is not included however, nothing works on the steering wheel and the air bag warning light in the dash is on. When contacting vw direct I am told NHTSA is responsible for expanding the recall to include our VIN. Questions? is our car safe to drive? if we have a front end collision will the steering wheel air bag work? if NHTSA is aware of 420,000 recalls for this same issue will the recall be expanded to cover other VIN? this is an expensive fix and all logic tells me it should have been included in the original recall.