general problems of the 2013 Volkswagen CC - part 1

72 problems related to air bag have been reported for the 2013 Volkswagen CC. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Volkswagen CC based on all problems reported for the 2013 CC.

1 Air Bag problem

Failure Date: 07/22/2022

The contact owns a 2013 Volkswagen Cc. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the horn was inoperable. The vehicle was taken to an independent mechanic who informed the contact that no fault codes were retrieved. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,652.

2 Air Bag problem

Failure Date: 04/01/2021

The contact owns a 2013 Volkswagen Cc. The contact stated that while operating the vehicle, the air bag warning light would remain illuminated and the horn would not operate. In addition, the cruise control was inoperable. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure and the contact was informed that the vehicle was not included in NHTSA campaign number: 15v483000 (air bags). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 115,000.

3 Air Bag problem

Failure Date: 04/06/2018

Takata recall - air bag error warning after replacement of the takata has already been done. Clicking noise in the steering wheel, afterwards failure of all buttons on the steering wheel. Suspected failure of the clock spring.

4 Air Bag problem

Failure Date: 03/06/2018

Tl- the contact owns a 2013 Volkswagen Cc. The contact received notification of NHTSA campaign number: 18v148000 (air bags) the contact called the heritage Volkswagen of south atlanta dealer (678-263-3711, located at 305 jonesboro rd, union city, GA 30291) and it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was not provided. Fe.

5 Air Bag problem

Failure Date: 01/12/2018

"takata recall" we contacted our local Volkswagen dealer over 6 months ago to get our airbag recall taken care of. To date, the problem has not been resolved or even placed on the schedule. Our local dealer has blamed vw corporate the entire way. We are going on vacation July 14th-21st 2018 and reached out to vw corporate for help in the way of a loaner vehicle. After an hour and a half on hold, they have not come up with any suitable options. They are refusing a rental car and can not guarantee that our car will be fixed before we leave. We do not feel safe in this car and we've been driving it daily because we have no other choice. Our children will be in this card during vacation and vw doesn't seem to care.

6 Air Bag problem

Failure Date: 11/21/2017

We had the passenger air bag replaced due to a recall, ever since the dash lights, air bag and others have been coming on, now they stay on all the time. The vw garage said it was the passenger occupant detection module. This did not happen until after we had the passenger air bag replaced.

7 Air Bag problem

Failure Date: 10/23/2017

Takata recall. I received a postcard over a year ago from my dealership stating that they would contact me when the replacement airbags were available. I have never heard back from the dealership of vw.

8 Air Bag problem

Failure Date: 09/06/2017

Takata recall. The contact owns a 2013 Volkswagen Cc. The contact received notification of NHTSA campaign numbers: 17v509000 (fuel system, gasoline) and 16v078000 (air bags); however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. When attempting to accelerate the vehicle, it revved and jerked before accelerating forward. The dealer (momentum Volkswagen of clear lake, located at 15100 gulf freeway houston, TX 77034; 281-848-5600) informed the contact that the parts were not available. The manufacturer was not made aware of the issue. The approximate failure mileage was 29,874. VIN tool confirms parts not available and parts distribution disconnect.

9 Air Bag problem

Failure Date: 08/04/2017

Takata recall. And also have the 20ae recall which is an interruption in electrical power to the fuel pump control module. My vehicle was in motion when it suddenly stopped and turned off in the middle of the road. Leaving me 9 months pregnant straded in the middle lf the road with my 4 year old in the back seat on our way to take her to school.

10 Air Bag problem

Failure Date: 08/02/2017

Takata recall I have bought a pre-owned 2013 vw Cc from a dealership earlier this year (Feb/March 2017). I was not notified of any open recalls or that there might be one. Since finding out about the recall, I have been trying to set up an appointment with vw dealers around me, but was told that there are no fixes available and that all I can do is wait for the fix to be implemented. I am not sure what to do at this point. I have consistent 1+ hour drives and I am not comfortable with the knowledge that there is an active recall for a serious issue for the vehicle I rely on daily. Additionally, I am not able to trade in the car due to the recall, unless I accept unreasonably low offers.

11 Air Bag problem

Failure Date: 07/10/2017

Takata recall I have tried several times to have the required airbag recall fixed and I am still being told by the dealership that they still do not have the parts required to fix my vehicle.

12 Air Bag problem

Failure Date: 07/01/2017

Tl-the contact owns a 2013 Volkswagen Cc. The contact received notification of NHTSA campaign number: 18v148000 ,17v509000(air bags, fuel system, gasoline ) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer napleton's Volkswagen of orlando located at 12700 e colonial dr, orlando, FL 32826 (855) 634-9221 where informed that the remedy parts were not available. The manufacturer was not notified. The contact had not experienced a failure. (parts distribution disconnect). Ap.

13 Air Bag problem

Failure Date: 04/25/2017

I have received 3 safety notices regarding the takata air bag since late 2015 when I came into ownership of my vehicle (vw Cc) for which I have been unable to have replaced. After speaking with a rep from vw of san bernardino on 4/25/17, I was informed again the part needed to perform the replacement is in short supply with no time line on when it will become available. I was also told takata is not actively releasing the part needed for the recall and that I would be notified whenever it becomes available.

14 Air Bag problem

Failure Date: 04/11/2017

Takata recall. The contact owns a 2013 Volkswagen Cc. The contact received notification of NHTSA campaign number: 16v078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer stated that the parts were not available. The contact had not experienced a failure.

15 Air Bag problem

Failure Date: 03/23/2017

Takata recall : Volkswagen dealer in houston is unable to provide te replacement for the airbag for the past 5 months. They just don't receive them the recall was made in Feb 2016 and 13 month later vw still not able to execute against the recall.

16 Air Bag problem

Failure Date: 03/13/2017

I'm an active duty service member (army) and my name is spc martinez, felix. I am servicing my vehicle out of the vw store located in columbus GA. My concern is that I don't feel safe driving my vehicle due to a recall. I have recently purchased a vehicle that is under the recall for the takata air bag for the driver side. I have contacted my local dealer that I stated above and spoke with the service manager. He informed me that part to fix my car is not schedule to come in until June 2017. Furthermore, he also made it clear that it was not possible to provide me with a loaner/rental until the parts came in. I then reached out to vw of America (case # 170259677) and pretty much received the same answer, that they do not have a system in place for providing loaners for this recall. Meanwhile I don't feel safe driving this car day to day given that this issue with this recall has claimed more than ten lives and has injured more than a hundred.

17 Air Bag problem

Failure Date: 03/08/2017

Takata recall. The contact owns a 2013 Volkswagen Cc. The contact received notification of NHTSA campaign number: 16v078000 (air bags). The vehicle was taken to the dealer and the contact was informed that he would be notified when the part became available. The vehicle was not repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

18 Air Bag problem

Failure Date: 01/03/2017

Takata recall still no fix available for this car. I'm concerned as this airbag situation seems to be dangerous.

19 Air Bag problem

Failure Date: 12/12/2016

Takata recall. This recall was issued at the beginning of 2016 and it still hasn't been addressed by Volkswagen. With such a serious safety hazard as posed by this recall, I would expect that a resolution would have occurred as it's now the end of 2016.

20 Air Bag problem

Failure Date: 11/01/2016

Takata recall. The contact owns a 2013 Volkswagen Cc. The VIN was included in NHTSA campaign number: 16v078000 (air bags). The dealer and manufacturer were unable to determine when the parts would be supplied to the dealer. The contact had not experienced a failure. VIN tool confirms parts not available.

21 Air Bag problem

Failure Date: 10/10/2016

Have not received appt for recall of my tacit air bags.

22 Air Bag problem

Failure Date: 08/10/2016

The nearby vw of ventura dealership refused to provide me with the loaner while they fix the recall issue as per NHTSA directives. The service manager laughed at me over the phone saying there is no remedy so go and do whatever you want as we don't provide loaners. I'm speechless. I have a disabled family member to carry to appointments. I'm more than upset. Despite this fact that the vehicle is unsafe to drive and I was not aware of recall , never received a notification letter about it from vw. Please help!.

23 Air Bag problem

Failure Date: 08/10/2016

Airbag replacement not available. Afraid to drive it.

24 Air Bag problem

Failure Date: 08/03/2016

The contact owns a 2013 Volkswagen Cc. The contact received notification of NHTSA campaign number: 16v078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

25 Air Bag problem

Failure Date: 08/01/2016

Tamara recall. Airbag can rupture and cause serious injury no remedy or compensation has been offered.

26 Air Bag problem

Failure Date: 08/01/2016

I have a recall on my vehicle recall number 17v509 and 16v078.

27 Air Bag problem

Failure Date: 07/13/2016

Takata recall; because vw apparently doesn't care about the safety of its customers and refused to offer a timely fix to this problem, I decided rather that drive a potential bomb, to get rid of the car, suffering a several thousand dollar decrease in value at trade-in because of the problem.

28 Air Bag problem

Failure Date: 07/01/2016

"takata recall", we are trying to work with vw on replacing this car. We are trying to work with vw on a new vw model car; however, vw dealerships will not take the car in trade due to the recall and dealers representing other manufacturers are reluctant to take the car in trade or if so at greatly reduced trade-in value. We have tried contacting vw directly to discuss; however, the wait time on their customer hotline is between 1 and 6 hours, they have no direct email available and their customer service chat line is off the air. Since the "takata recall" addresses the potential to harm occupants of the vehicle and the vehicle is most often used by my wife and with our grandchildren, we'd like to be able to work with vw and their dealerships. Is there anything we can do?.

29 Air Bag problem

Failure Date: 06/08/2016

Takata recall. The contact owns a 2013 Volkswagen Cc. The contact received notification of NHTSA campaign number: 16v078000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

30 Air Bag problem

Failure Date: 06/01/2016

"takata recall".

31 Air Bag problem

Failure Date: 05/16/2016

Takata recall: our car has a takata recall. We do not feel safe driving or having our 17 year old daughter driving it. No rental or loaners have been offered. According to customer service at vw customer care the NHTSA is not requiring them to offer this. We cannot afford to rent a vehicle indefinitely (there is no timeframe for repair), recall states the problem could result in death, it seems illegal not to have a safe car provided until a repair is available.

32 Air Bag problem

Failure Date: 05/14/2016

Vw is not doing anything to solve the takata sdi driver airbag recall! called the dealership, palmetto 57th in miami. Spoke to service manager rolando who advised they could not provide loaner unless vw corporate authorized it, and vw had no solution at the moment. Called vw corporate at 1-800-893-5298 and was advised that vw is not providing loaner cars, and would not temporarily remove airbags until they find a solution. I advised that I have a pregnant wife, and need a temporary solution. They stated that there is nothing they can do based on the corporate policy that has been implemented by vw. My cousin-in-law has an Acura tl with the same airbag problem. He took it to the dealership, and got a rental car at no cost until his car can be fixed. I guess someone has to die in order for vw to take corporate action. I pray that is not my wife and my unborn baby! we own three late model vw's. We are selling all of them and never buying another one again!.

33 Air Bag problem

Failure Date: 05/02/2016

Takata recall - there are no options given to us at this time knowing that metal fragments can cause injury or death to myself. I don't feel safe driving my vehicle and want either another car to drive or the option to get out of my lease. I feel unsafe and scared to drive my vehicle. And this is unfortunate because I do love my car. I have called Volkswagen and my dealership and no one is doing anything about it.

34 Air Bag problem

Failure Date: 05/01/2016

The contact owns a 2013 Volkswagen Cc. The contact stated that NHTSA campaign number: 16v078000 (air bags) exceeded a reasonable time for repair. The contact received the recall notification in may of 2016. The dealer advised that the part for the repair may be received within one year. The contact had not experienced a failure. The VIN was unknown. VIN tool confirms parts not available.

35 Air Bag problem

Failure Date: 04/19/2016

Takata recall. The contact owns a 2013 Volkswagen Cc. The contact received notification of NHTSA campaign number: 16v078000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.



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