Owners/service Manual Problems of Volkswagen CC

I leased this in vw Cc sport 2010 and then purchased it form vw so I was the only owner to date for this vehicle. Several times since ownership the battery has died caused by several reasons. The doors were able to open but not the truck. I pulled down the back/rear seat to pull the emergency release handle in the trunk but could not reach it so I had to crawl into the trunk to pull the handle. The trunk should be able to be opened manually without any power/electricity needed. I am presuming this may be a defect in wiring diagram/schematic that causes this issue. This issue may also be a safety defect as some people may not be physically bale to crawl into the trunk to pull the emergency release handle to open and retrieve items needed.

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When attempting to start the vehicle, placing the key into the ignition, there is a delayed start, or no start condition. A message appears in the vehicle display screen "defective steering column lock". The vehicle is disabled and unable to start. This is an unsafe condition for manual transmission vehicles, if stalling occurs while in an intersection, and the operator is unable to re-start the engine, and the steering wheel locks.