Three problems related to timing tensioner have been reported for the 2012 Volkswagen EOS. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Volkswagen EOS based on all problems reported for the 2012 EOS.
I have a 2012 vw Eos with 75,000 miles, maintained regularly. Last month the timing chain tensioner failed and fell into the engine while it was moving, destroying the remainder of the engine (lost compression on 3 of 4 cylinders, engine replacement was $6,980 with my private mechanic-no used engines are available nationwide so I had to purchase new). There are many complaints about this happening to others on the internet. I contacted vw customer service, who said it was not recalled. There are at least two class action lawsuits about this same issue affecting others and one private lawsuit in NJ. I spoke to an attorney and personal law suit will be too expensive for me. Note also, I called NHTSA in September and filed a compliant over the phone--I added my compliant at that time but it does not appear to be registered on this NHTSA website.
The 2. 0t tsi engine was made with a faulty timing chain tensioner which will fail and cause the timing chain to break causing immediate catastrophic engine damage putting the driver and occupants in danger because of loss of power and difficulty steering. Fortunately for us, the timing chain tensioner failed while the car was started and parked in our garage.
My 2012 vw Eos had a tensioner chain jump 5 teeth with no warning. And now that is supposed to cost my over 4,000$ to repair according to the dealership I had it towed to from my house. I tried to start it and it just wouldn't start. I took it to the dealership, they sold me a new battery, charged me a couple hundred dollars to tell me that this faulty part is what caused it. The car only had about 80k miles on it with very regular servicing and I believe there is a systemic issue going on here. Please assist.