Horn Assembly Problems of Volkswagen EOS

In normal driving, I turned steering wheel to pull into a parking space and there was a snap in the steering wheel. This sound was the electrical connection to the steering wheel breaking away. I lost key functions from the steering wheel including the airbag, horn, and steering mounted controls.

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Tl-the contact owns a 2013 Volkswagen Eos. The contact stated that the vehicle air bag warning light illuminated and the horn failed. The vehicle was taken to hamilton Volkswagen dealer 2200 NJ-33, hamilton square, NJ 08690 hamilton phone 609-587-76000 the dealer located the failure code at the clock spring. The clock spring was not replaced. The manufacturer advised that the clock spring was replaced under the veehicle warranty. The vehicle was not repaired. The failure mileage was 904,502. Li.

I took the car in as part of the takata inflator recall. Everything in the car was working when I dropped off the car. Now the dealership wants $700 plus to repair the horn, ignition lock, controls on the steering wheel that control the volume and menu buttons on the display panel. These items were working when I dropped off the car. Vwoa has stated due to the age of the car and the mileage, these items are not covered under warranty. They were working when I brought the car to the dealership, momentum Volkswagen of clear lake. I dropped the car off on October 16th at 9 am for an 9:15 appointment, they called around 11 am saying the car needed $700 plus to repair the horn, ignition lock, and the buttons on the steering wheel. I wasn't going to pay for it, they were working when I dropped the car off. The dealership contacted management at vw and they said they were not going to pay for it. The service supervisor is calling someone else at the dealership to see about getting the problem resolved. I contacted vw of America customer service at 800-822-8987, talked to kay c. , the leadership team at vwoa said because of the age of the car and mileage, these items are not covered under warranty. So it is my fault that the recall takes over 5 years to get to my car, what if I had been in an accident and died due to shards severing my arteries in my neck and I bleed to death in an otherwise beign accident, while waiting for the airbag to be replaced. If I had not taken the car to the dealership for the air bag recall, my steering wheel controls and horn would still be working. So this free replacement recall is costing me three days without a car, and whatever it costs to repair what the dealership broke. .

Last week, while turning into our driveway, the steering wheel made a sound like rubber grinding. Immediately, an error message appeared indicating an airbag failure. The following day, while driving on a 4-lane highway, another vehicle began a lane change while I was in its blind spot. I applied the brakes, and attempted to sound the horn to alert the other motorist to avoid collision, however the car's horn failed. The accident was avoided, but the experience was unnerving. My wife took the vehicle to a local vw service center on 10/5/18, and was told the failure was related to an issue with the clock spring, a repair which she was told was uncovered by recall. We were a little suspicious, because the dealer had just performed a takata airbag recall service in February, then today we received another recall notice regarding the airbag but not this related issue. Some investigation in online publications like forbes, indicated that there was a recall for the clock spring in 2015, with this vehicle listed in the model list and production dates. However, vw does not list this recall under our VIN number. Again we are suspicious. It is our feeling that the failure of the clock spring, affecting the safety features of the driver's air bag and the car horn (the horn is not broken, the clock spring is), poses a motorist safety risk to this and other vehicles in traffic.

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Clockspring failed after recall, causing the airbags to be inoperable as well as the horn and other safety features.

The contact owns a 2009 Volkswagen Eos. While starting the vehicle, the abs indicator remained illuminated. The contact also stated that the speedometer and horn became inoperable randomly. The vehicle was taken to serra Volkswagen where it was denied service under the recall remedy due to the vehicle's pre-existing issues. The contact received notification of NHTSA campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). The dealer informed the contact that the codes could not be read correctly using the diagnostic tool. The manufacturer was called and advised the contact to take the vehicle to another dealer to be diagnosed. The second dealer was royal Volkswagen in destaavian, al. The manufacturer decided that, due to the pre-existing issues, the vehicle would not be serviced under NHTSA campaign number: 16v913000. The vehicle was not repaired. The failure mileage was approximately 142,000.

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