Power Window problems of the 1999 Volkswagen Jetta - part 2

Plastic clips on window regulator broke causing window to fall down into door. Unable to close window. This is the second time this has happened. It is a known problem throughout the Volkswagen customer community. This product failure posses a safety risk and extreme inconvenience, as there is no window to provide protection from outside forces. The dealer replaced the part once under warranty. No matter who pays for the repair, the part will break again causing the same safety concerns. Volkswagen needs to provide swift recall action on this matter in order to prevent personal injury or property damage--vw would stand knowingly liable.

I understand that power window failures are not the worst safety concern for you. It was not for me. It was stressful having the window fall down in a less than pleasant neighborhood. It was annoying having to wait two weeks till the next available appointment. It was aggrevating having to tape up the window and deal with water damage. It was grating having things stolen from the car. It was unnacceptable that it happened less than 6 weeks later to the other window. Some one will get carjacked and killed.

On Friday night, August 3, my wife was driving the car and lowered the window. When she attempted to raise it there was a clunk, and the window slid down into the door.

Drivers side window (first front, then 1 week later rear) regulators failed. Car was less than three years old at time. Cost me almost $1,000 through the dealership to repair.

Since 14,000 miles driver's side window has come off the track on two occasions, and both rear side windows came off the track one time each. Problem are still occurring. Dealer and manufacturer were notified. Feel free to provide any further information.

I recently had a problem with my front passenger side window regulator. My window fell into the door. I called the service department at burlington vw located in burlington, NJ on July 13 to try and get this fixed as soon as possible. I was told that they could put the window in the up position for me, but it would be a couple of weeks before they could actually fix the problem. On July 14, I decided to go to a repair shop (anthonys corner inc. , located in mt. Holly, NJ) that could hopefully fix the problem much sooner. The repairman at anthonys put the window in the up position and ordered a new window regulator for me. About a week later it came to my attention that vw is aware of this common problem, so I was hopeful that vw would cover the costs of the repair. I filled out the customer care form on vw. Com July 24 explaining the problem that I was having. A vw customer care rep left me a voice mail message the next day, so I followed up with them on July 26. The vw customer care rep informed me that I needed to take my vehicle to a vw dealer for them to diagnose the problem, thus requiring me to pay a diagnostic fee for something I already knew was broke. In addition, I was told that this is the only way they will consider assisting me. I then called back to burlington vw on July 26, and spoke to someone in the service department. I was then told there was know need to schedule an appointment right now because the part is on national back order. Additionally, I was told by the burlington vw repairman that since I have over 36,000 miles (vw good-will period) vw will not cover the cost of the repair. In conclusion, I received a call from anthonys July 27, letting me know that the window regulator had come in. In my opinion vw is hiding the fact that this model year (and maybe others) have defective window regulators. My other windows make noise occasionally, so I know its only a matter of time before another window drops into the door.

No summary listed for above vehicle.

Window arms should not be breaking on a 2. 5yr old car with less than 50k mi. This is a product defect.

Driver's power window was rolled up and suddenly it plunged down into the door. Motor still worked, but pieces of plastic were broken off on inside of the door. Dealer stated clip had stress signs that caused them to collapse.

Window regulators fail due to defective design sending glass crashing down inside the door with no warning. The part is being replaced with one that has been redesigned. Volkswagen is aware of this problem but has failed to notify vehicle owners. This is a saftey issue. While operating a vehicle at highway speeds or in bad weather conditions one should not expect the window to fall down inside the door. My dealer has stated that they are replacing atleast one a day.

3 of 4 windows failed within months of each other. First failure traveling wiht family on highway. Window went down and would not roll up. Second failure in rainy season in florida, window dropped into door. Right front window stuck and motor overheats when try to use window posing possible fire risk. Also poses possible entrapment since no way to force window down in event of being trapped. These are known issues by vw and they have yet to do anything about it. I hope it doens;t take death or injury for vw to notice the problems inherent in the design of their windows and regulators.

Faulty driver's side power window regulator is dangerous because the window falls down into the door. The driver must negotiate continued driving without an operation window and is subject to safety risk.

This is an extremely dangerous situation and the vehicle should be recalled. 2 front windows just falling down during driving the vehicle is a hazard to the driver, other motorist and child occupants.

3 of 4 power windows have stopped working completely. Ca vw dealership diagnosed that voltage regulator and motor needed to be replaced on all three windows. We feel that at 48,000 miles the power windows should not require a major overhaul.

The auto up feature of my 1999 Volkswagen Jetta driver side window has not functioned properly since I purchased the vehicle. Over 50 percent of the time, the window does not stay closed. Instead, it automatically retracts. I complained about this several times to the dealer in fargo nd during the two year warranty period on the car. They were never able to duplicate the problem while the car was in for scheduled maintenance. The problem continues to this day.

Regulator failed causing passenger side window to be ajar. Nlm.

Oil light came on 2000 miles after oilchange/burning or leaking excessive oil,and oil level low. Passenger's window motor stopped working, resulting in window falling down,. Also, engine revved high/ light switch on interior light fell off/ front right michelin tire blewout, and had to replace battery. Dealer kept repairing problems. Consumer contacted vw CO, and was told they would get back to her, but never did. Consumer felt vehicle was a lemon. Please add additional information.

Driver and passenger side windows malfunctioned. Yh.

Power window lift is broken. Window will not operate, moving up or down.

Electronic windows do not work and will not roll down. They were stuck. Also, left rear side window fell in, and will come back out. Consumer has been to different dealers, and was told it was a common problem. Regulator and motor needed to be replaced.

Driver/passenger and right rear power windows have fallen within door frm. Please give any further details.

Driver's/ passenger's and right rear power windows have all fallen from tracks into door frame. Please give any further details.

Keyless entry system inoperative. Nlm.