general problems of the 2009 Volkswagen Jetta

The contact owns a 2009 Volkswagen Jetta. The contact stated that the headlights and the turn signal lights had failed. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the wiring was damaged. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The approximate failure mileage was 355,000.

Every light on the passenger side of the vehicle stopped working. At first this was intermittent but became permanent. I found the problem to be melted fuse (f16) in the engine compartment.

The electrical wire insulation of the passenger side head light is crumbling and falling off the wires, I noticed when I had to change the light bulb for the second time in less than a month. When I opened the access cover to replace it I saw pieces of the wire insulation all over inside the head light compartment. I'm very afraid and scared that my car will catch on fire due to that manufacturer deficiency of the electrical wire insulation. I sent one message to Volkswagen on America yesterday but they have not contacted me to get additional information or provide guidance. I took pictures with my iphone and will provide them upon request, my personal email is [xxx]please advice what can I do to have vw repair that deficiency at no cost to me. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I started my vehicle when I got a light bulb failure light on my dash, after investigating all affected bulbs which were all on the right side of the vehicle I looked at the fuses. Come to find out there are two spots in the fuse box that are 30 amps and were melted but not blown. The fuse box itself has been melted as well. I replaced the fuses and about one year later it happened again. I jiggled the fuses that were melted and the lights started to work again.

Melting fuse box. . . Lights on one side of car stop working. All of them. Very obvious fire danger. Fuse box has been replaced once and now needs to be replaced again after only 6 weeks.

Head lights are on, but the rest of the lights are not. Already went down the road (4) times with out my lights on.