Radio/tape Cd Player problems of the 2010 Volkswagen Jetta

My 2010 Jetta wolfsburg's locks do not work whenever it rains - driver's side door is locked when unlock car, but other doors are unlocked. Have to use key to open door. Furthermore, the passenger door on driver's side does not lock at all so can be opened when parked at a light, etc. The car has a sunroof and when rains condensation builds up around passenger side door and window on driver's side (have seen mildew and mold growing so clean after ever rain). Radio was working and died during rain. Fuses are ok. Dealer says radio is dead and $900 to replace with a factory one. I am concerned about side airbags working along with being able to open a door that should be locked.

The car radio does not work. No display. No power. First was an intermittent problem when starting up the car, no display or radio power. Now no radio or display anytime.

Radio failure: radio was working regularly and stopped working upon turning on the car. Display is black.

I was driving and the radio just stopped working. The handsfree for the radio is not working as well. I was driving on a local road at the speed of 25-30 miles per hour.

Radio in 2010 Jetta tdi stopped working. It looks like it has no power but all fuses check good. There is many many of these same issues with the delphi radios in the Jettas in 2010. Follow this link to see the many owners that have been turned away with there faulty radios. The main safety issues is there is no longer the use of hands free cell phone using the bluetooth option. When my radio failed I drove the car on a Saturday morning and everything was in working order. When my wife got in to go to the store 30 min later the radio was completely dead. . Read more...

Dead radio and battery has parasitic drain my radio died. The screen went black while driving and it has not recovered. Since then I have had battery drainage problems. One of the fuses, #42 I believe, has blown and I have tried to replace it, but it blows again as soon as the car is turned on. There are a number of online forums documenting this and similar radio problems with this vehicle. . Read more...

Car worked fine the evening before. Started the car without incident the next day and the radio didn't work. There wasn't any screen or noise. The phone didn't work either. The fuses were checked and all were good. The radio (delphi p/n 28252585, vw # 1k0035180 ac), was taken out and all connections were good and tight as well. There are different websites filled with examples of this radio failure and vw reconstructing a proper unit for 2012. Please be proactive and search the web for yourself and as part of doing your job. I see no reason this isn't a recalled item. Please explain this to me and include both your name and title. I am awaiting your reply. Thanx.

I have owned this car since purchasing new in oct 2010 with the dealer doing all the maintenance work on it. On 8/30/13 the radio went dead, dealer replaced at no cost to me. This morning 8/17/15 I again have a dead radio, same as before, I called dealer and asked when they replaced the prior one and it is almost 2 years to the date! this time they said I would have to pay to replace it (I have never had a factory radio go bad in any car I have owned in 30 plus years of driving cars). I can live without the radio, but I like the safety of having the hands free bluetooth to talk on the phone. I have been thinking about purchasing a new Jetta for myself and giving this one to my teenage son, but I think I better unload this one if the radio is going to keep dying every 2 years. Btw when I bought the car, the manager of the dealership told me vw wanted to increase its market share. Here¿s a hint vw - you will not increase market share if you will not stand behind your whole product. You obviously have a problem here with this radio unit; do the right thing by replacing the units as they fail.

Vw 2010 tdi - radio dead. Completely went black, unresponsive. Discovered wrong fuse in line with radio - 15a when it should have been 10a according to spec. This over time caused the radio to fry. Vw of a doesn't care about this issue and gives the standard reply that it is not under warranty. A 5 year old vehilce, with 100k miles - the radio should not be failing at this age, further, this is a 1000+$ fix. Ridiculous.

The contact owns a 2010 Volkswagen Jetta. The contact stated that the bluetooth feature failed to work whenever the radio was inoperable. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 61,000.

Radio went completely dead. Screen is blank and no response. Bluetooth and other features connected to the radio do work. Previous time in the car the radio was working fine. Now radio is dead and rest of car seams fine.

Hands free/bluetooth/radio not working. Screen went dead suddenly. Fuses checked and all are ok. Inability to use audio unit is a safety issue. Called east coast vw in englewood, NJ and dealer stated car out of warranty. Car is a 2010 vw Jetta with 47,000 miles. Volkswagen of America contacted to no avail. Logged complaint with better business bureau. Battery replaced due to drainage.

Radio failed. All power and functionality to radio lost. This is a common issue and I believe a recall should be issued.

While the vehicle was in motion, the speakers made a loud pop and the entire stereo system stopped working (radio was not on). This included bluetooth and all hands-free functions for communication. Though the radio is not a safety issue, the bluetooth hands free function is vital, and it will not work. I've called vw and had it looked at, and learned that vw is aware that many of their 2010 vw Jettas were made with faulty radios. There are hundreds of reports of this same issue, and vw refuses a recall. Multiple vw employees said this is a common problem with this model, but the company will not take responsibility. I've quoted replacement cost and it falls between $700 and $800 to replace the system and have the ability to use my hands free function that was part of the reason I bought the vehicle. I've been fighting this for a few years, hoping vw would take ownership, but they still have not issued a recall.

While driving, my bluetooth handsfree device, including radio popped and went dead. Additionally, I have already replaced the entire fuel system, two ac compressors and the thermostat. Major issues with this model.

Car radio suddenly shutoff while driving and would not turn back on. Touch screen does not respond. Checked fuses on engine component and left side panel, and no fuses are blown. Now the passenger headlight and driver's side taillight are also out, but replaced with new ones they still do not come on. Very concerned that the electrical issues will drain the battery and that there is no apparent cause for this incident. . Read more...

Started car to leave work today and radio would not turn on just a black touchscreen. In researching this problem, I see there are hundreds if not more with the exact problem. So I hope this helps to get something rolling.

The radio quit working making the bluetooth hands free not operable? safety issue as I need the blue for talking while driving for work.

While driving the touchscreen radio turned off and will no longer turn back on. My phone remained connected to the blue tooth system, however, I was unable to use this function since it goes through the radio and car speakers. The next day, while driving in the rain, my wipers stopped working as well. These are major safety issues (the lack of handsfree for someone that commutes every day as well as a visibility issue when unable to use wipers in rain).

My husband & I were out of town, driving down a main street, in the rain, when there was a pop, and the radio just went black. My bluetooth was still functional, however, I couldn't use it due to the fact it works through the radio. I commute a lot, not having the bluetooth functionality is a safety hazard.

Touch screen radio on my 2010 vw Jetta tdi stopped working a few weeks ago. At the same time the a/c began to fail. This week after researching why the radio stopped working came across many threads discussing similar issue and the term "parisitic drain". This problem causes the battery to be drained. Woke up this morning and I got in the car and the battery is drained. Will try the dealership once it opens.

Radio will not work. Does not power on. All fuses are good. This is a common problem. . Read more...

Without notice factory radio with hands free/ bluetooth fails to come on. Which causes a potential hazard. Can also cause battery to drain, putting more strain on alternator, causing it to fail. Dealer wants a diagnostic charge, which finds that radio has failed. Needs to have radio replaced.

I was driving home from work and the radio went off, black screen. Has not came back on, fuse is good.

Premium 8 touchscreen radio with bluetooth mobile phone connectivity, entire unit no longer working. Normally a radio is not a safety concern, however, operation of this unit allows auto operator to have "hands free cell phone use", which most definitely is a safety issue when operating the vehicle. We are in our 70's and have owned many automobiles, we have never had a radio die like this. Our other vehicle is 13 years old and radio works fine. Many complaints are on the internet about the number of failed units in relatively new vehicles. It seems like this is a faulty batch of radios that Volkswagen has installed in there vehicles.

Driving to work in my 2010 vm Jetta which I purchased used 3 months ago. I heard a loud pop that seemed to come from my right side speaker and the entire radio went dead! no power, no sound, no nothing.

I was driving home from work, on a side road, not going more than 40 miles an hour, and in the middle of a song, my radio made a loud "pop" noise and went dead. At the time, my car had 46k miles on it, stays in a a garage at home and at work, gets regular servicing and has never had an issue. The radio hasn't worked since June and I have gotten nowhere with the dealership. I took it in for an evaluation the day after the radio went out, and they had no solution or remedy, only that I could buy a new radio and pay around $600 for the installation. I have been researching this matter and it seems a lot of other people have suffered the same fate. The car power isn't the same as it was before the radio went out, and I'm worried the dead radio is affecting the battery. I'm just not sure what to do anymore, I feel as though this isn't isolated and should bring about a recall.

I dropped my 2010 Volkswagen Jetta tdi sports wagon to my dealer to have a front end alignment on may 30, 2014. My car went in with a perfectly good working radio, I went to pick up my car on may 31, 2014, the radio was display and controls were not working, I did not leave the dealer's lot. I promptly went back inside to tell them that the radio was not working and that I found it to be odd that the radio was not working when it came in with a perfectly good working radio. They kept the car and said they will do a diagnostic test on it. When they called me back they said that they were able to get the radio to work for a short time then it went dead again. The service person proceeded to tell me that I needed a new radio for $1100. 00. This seems absolutely absurd that a radio would fail after 3 yrs. I am wondering if there has been any other complaints regarding radios in 2010 Volkswagens? I went on line and there seems to be complaints, but who knows if they are valid or not. I am picking my car up today from the dealer without the working radio since I will need my car for transportation. I would appreciate any help or advice that you can give me.

Radio and handsfree bluetooth system stopped working. Dealership recommended calling vw customer service. Contacted customer service only to be told nothing they could do. I feel this is a safety concern regarding ability to use handsfree capability. With very little research it appears this is a common problem and common response to it by vw. If they knowingly installed defective components they should be responsible for making things right. I have had several other recalls already for this vehicle and feel this may be approaching "lemon" status.

Entire stereo system (including radio, cd player, bluetooth) stopped working.

First incident: occurred in fall 2012, exact date unknown. Slowing to turn right, vehicle stalled without warning. Power steering was not responding. It was taken to dealership the next day. Vehicle was evaluated, nothing was found. We were told that they could see some sort of power interruption, but could find nothing wrong with any of the systems involved. Second incident: occurred about 1 months after first incident. While slowing to a stop, intending to make a left turn out of parking lot, again vehicle stalled without warning. Did not take car to dealership, as it had just recently been evaluated. Gas was < 1/8 tank filled, and parking lot exit was on a slight decline, suspected maybe it was related to low fuel, and we tried to keep the car above 1/4 tank full at all times thereafter. Third incident: occurred 4/29/14. Slowing to pull into a parking space, again engine stalled without warning. I noted that the battery indicator light on the dashboard lit up slightly before or as car was stalling. Power steering failed as well when car stalled. Radio / heater / other electronics seemed unaffected after a brief flicker. Fourth incident: occurred about 20 minutes later on 4/29/14. Slowing for a stop light, vehicle stalled unexpectedly. Car is due for inspection, appointment in 2 days. Dealership asked to investigate stalling as well.