Two problems related to other fuel system tank mounting have been reported for the 2011 Volkswagen Jetta. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 Volkswagen Jetta based on all problems reported for the 2011 Jetta.
Takata recall. When starting the vehicle after seating for more than an hour, it takes an excess amount of cranking before the engine fires. 10 plus seconds. One its running it usually drives without issues until you get to 5/16-1/4 tank. While driving down the highway it starts to loose power. The car feels like it is going to shut off. It looses power, gains and loose power causing it to sputter and loose control. After a few moments it is back to normal. Then proceeds to happen sporadically usually every couple miles until it gets fill it up. This happens on city roads and highway. I fill the tank up and I only get on average 10 gallons into the tank, so I know its not out of gas. I have had the fuel pump test numerous times by different mechanics. All of them said its not loosing pressure, and it primes when the drivers door opens like it should. After reading online I have noticed many Jetta owners are having the same problems and can not seem to get it fixed. This is very concerning cause it can cut power at any moment and is very dangerous. This has been happen since I bought the car about a month ago and continues to happen if it falls below the 5/16 a tank. This is a problem that has effected many Jetta owners and prevents a risk to them and other cars on the road. This is a manufacturing problem and needs to be corrected. Thank you.
Car engine stopped suddenly while driving. Drifted to side of road; car would not restart. Had to pay $250 for tow to dealer. Service person called to say there was metal in my fuel system/tank, but they didn't know what was wrong. He also accused me of putting the wrong gas in my car. I informed service person that it took 5 seconds on the internet to learn about the NHTSA investigation into the many high pressure fuel system failures that cause engine to stop running. Interestingly, he called back 2 hours later and acknowledged that fuel system and powertrain and other stuff need to be replaced. This is an unsafe car. I could have been going 65 on the freeway with a small child or other people in the car, all of whom could have been seriously injured when car suddenly looses all power and momentum. Many online complaint reports are for second failures, after repair. I do not trust the service dept. Of any Volkswagen dealer and have no confidence that the problem is eliminated. I am afraid to drive the car.