Engine Funny Noise problems of the 2012 Volkswagen Jetta

Tl- the contact owns a 2012 Volkswagen Jetta. The contact stated that while driving the vehicle at low speeds the engine would make a humming noise. No warning indicator illuminated. The vehicle was not taken to a dealer or independent mechanic for a diagnostic or repair to determined the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 59,600. Aw.

I went on a road trip prior to this visit, and had a scary issue with my car where it hesitated several times while driving, it was hesitating like it was out of gas but I just filled it up with of course the recommended gas which is diesel. After a couple of minutes it stopped, which I found to be unusual cause its to new to be doing this. Then I started to hear and notice that unusual noise coming from the front driver side of my car again but a little louder than before, it was annoying me so bad. I was hearing a constant rumbling, grinding noise while driving, the rougher the road the louder the noise, when I hit a bump the noise went with the bump, the smoother the road it was less loud but still there. I took it to vw and they had told me they scanned it and found no faults with the hesitation issue, than I took a ride with a technician who did hear the noise I was hearing, the technician even noted it on my papers. We then took out a similar vehicle but I could not hear the same noise, so the technician advised me to take it back again if it gets worse. I had told the technician it is not normal, no new car should be making these noises. Not to mention the person who had sold the car to me never thanked me for the purchase as well as told me to never talk to him again, when all I was trying to do was to get some help from him, but he had treated me like garbage and made me fend for my own. On this visit they had supposedly done a multipoint inspection on my vehicle, and once again stated everything to be normal, nothing stating about my tires.

Once again I had to waste more school time and gas money, after my last 20k visit on my car the noise was driving me more and more insane, I tried ignoring the issue and turning the music up, but the noise had started to progressively getting to the point where I could here it even with music on, than on top of that I started to hear new and unusual noise that had never occurred before, I started to hear sporadic high pitch noises from the center console when I was at high rpm's or whenever hitting on the gas, it would start off low pitch than high pitch, than would rattle, the noise sounded like it was coming from the engine. I had shown the same technician a video recording of it, and he was baffled he also even heard the noise himself. I also notified them that when driving at high speeds it would sound like a door was open, even my guest I have had in it complained to me that it sounds like the doors are open. The service rep tried treating me like a fool and rolled my back window down a little than brought me outside and said this is why you are hearing the wind noise, and I had told her I was watching you the entire time you had rolled the window down, and than she tried to tell me she didn't even though I watched her do it, this place treated me like I was crazy, and disrespected me in-front me , and I also noted that some rubber seals were coming off the door edges, which should not be happening, making me feel like this car wasn't well put together and could run into possible future issues. Once again vw told me that there is nothing wrong with my car you are just hearing stuff, and kicked me out the door with no explanation at all.