Other Fuel System Hoses Lines/piping, And Fittings problems of the 2012 Volkswagen Jetta

Gas cap problem waring light on do to gas cap and gas leaking feums when gas tank is full can smell gas while driving.

I have a 2012 Jetta tdi that is now just out of bumper to bumper warranty, except the 10yr/120k coverage extended on the known poorly designed hpfp (investigated in NHTSA action pe10034). I do a fuel filter change early 15k from the last dealer change at 44500 miles. . . And I find metal particles in the fuel filter. This is not normal, and indication of wear, and source is almost certainly the hpfp cam and roller/piston which is lubricated and cooled by diesel fuel recirculated to the filter via bypass, and some of this ends up in the fuel tank, and worse can end up in the injectors causing injector failure, even possible burned piston heads and catastrophic engine damage. I assume the path forward is document my findings, I did this with high resolution digital pictures, printed for the dealer, and a pristine white rag turned grey with metal filings, along with the old filter delivered for their inspection (I even provided the vcds diagnostic print out for the vehicles self-diagnosis). Since I did the filter change, and about 100 miles and one day later, there is no more evidence of these metal particles in the system. . The dealer service department tried, vw would not authorize a pump replacement. . So I called and vw explained the situation to them, they did not bother to record name or VIN, clearly not interested in “customer care”. Official vw policy seems to be to ignore the metal filings and the customer, they offer a bogus explanation that metal filings could come from fill nozzles, or some other source (unlikely, I also own a diesel truck, and with longer service time, with more fuel used, there were no metal particles at nearly 30k miles. I now have a car I can’t trust, knowing the hpfp can suddenly fail without warning and leave my family stranded, even cause an accident if it happens in a busy interstate, or when pulling into traffic.

During February, the 2012 vw tdi Jetta sportwagen with 59,7000 miles stalled twice when trying to start the vehicle. On the third start the vehicle started but the glow plug light was flashing and the car would not accelerate to more than 45 mph. The vehicle limped to the dealership, who found metal flakes in the fuel filter and stated that the in-tank fuel pump had failed. The in-tank fuel pump was replaced and the fuel system was apparently cleared of metal. At 63,000 miles, the glow plug light began to flash while at highway speed and the vehicle began to lose power. I got the vehicle to an exit, stopped it, turned the vehicle off and restarted. The glow plug light was no longer flashing and the car was drivable although it was lacking some acceleration and there was a moan/whine noise coming from the engine. Got the car back to the dealership and learned that the high pressure fuel pump has failed and that the entire fuel system needs to be replaced. There is no mis-fueling issue, and diesel receipts are kept at fill up.

On 5/31 we filled our tdi after getting 515 miles on our previous tank of fuel. 5/31 was my last diesel fillup in my tdi before my issue came about. At that visit on 5/31 we added 14. 207 gallons of fuel to our 14. 5 gallon tank. About 12 days passed from our last fillup and after 405 miles or 3/4 of a tank of fuel usage since our last fuel up on 5/31 we went on Sunday 6/9 to start our vehicle. It started and then quickly died. We then tried to turn the vehicle over again and it would turn over but the engine would not ignite seemed to be a fuel issue to my husband) but in all efforts he tried to jump our vehicle . . . . No fix. On Monday we called for a tow we arrived to the dealership and the dealership got our car into the shop. . . Diagnostics stated that we had gasoline in our diesel vehicle. . . At no time did we ever or have ever put gasoline in our car we have had this car for almost 29k miles and are other diesel product owners. We were blamed over and over again that we put gasoline in our car but thankfully we saved the reciept of our last fill up that stated we did put diesel in our vehicle the dealership stated they had to drian our fuel tank and replace our fuel filter. . . . This would be at a cost of almost $300. We stated to them we wanted a sample of the fuel drained and they did give us this. Our arguement to the dealership was why would our vehicle now decided not to start or run after â¾ of a tank of fuel and almost 420 miles on the tank of fuel. It seems very odd. The dealership was very quick to pass the buck to the gas station reading the reports and complaints I am not the only one this has happened to. Volkswagen owners state that there are known issues of the fuel system in the dsg tdi and still has not been recalled. I feel like I may also be another victuim of this blinded known corportate problem. Someone needs to be held accountable¦.