Other Fuel System Pump problems of the 2012 Volkswagen Jetta

The engine shut off while traveling at 65mph on the highway. The high pressure fuel pump failed, causing the shutdown. Volkswagen of America had already issued an extension on the warranty for the high pressure fuel pump, but I'm beyond the mileage of the extension. I was fortunate to be in a rural area without a lot of traffic, but this could have been a major accident if I had been in traffic or even just in the left lane.

High pressure fuel pump failure at 104k miles on 2012 vw Jetta tdi a fuel line was leaking, which as stated by the service manager at serra vw, appeared to be a manufacturer defect. The engine cover was rubbing the fuel line (grommet possibly) causing a leak. The fuel presumably leaks onto the serpentine belt weakening it, and causing it to fail and shred to pieces. Fuel line was replaced, as well as the serpentine belt. Car was tested and would not crank still. Service technician thought it could be the battery, though it had been replaced roughly a year and a half ago. Still, they discharged the battery, charged the battery, and tested the car, and it still would not crank. At this point it was thought the fuel filter may be an issue. Fuel filter was replaced, the car tested again, and again it would not crank. That is when the high pressure fuel pump was going to be replaced. Serra vw placed a warranty claim, which was declined, with the blame placed on the leak in the fuel line. The fuel pump is covered under the extended emissions system warranty as a result of the emissions recall due to unethical modifications of the company. I opened a customer service case, to investigate. They found no reason why the hpfp warranty would be declined. They relied on the word of the service manager, that stated a manufacturer defect causing the fuel line to leak was the cause for the fuel pump failure. At no point was there ever any indication of stalls, lack of power, or reduced power or �missing� when the serpentine belt failed, indicating no issues with the hpfp prior to arriving at the dealership for service.

While driving vehicle in parking lot, car sounded strange. As car moving through parking lot car completely stalled. Turned hazards on. Turned car off and attempted to restart car. Car would not restart and windows would not function. After a few minutes a nice gentleman offered to push car to safe location. Put car in neutral and steered as nice gentleman pushed car. Car lost all power steering at this time. Contacted nearest vw dealership, vw valencia. Vw valencia stated shop and dealership would be shutting down and could not help me, directed me to nearest vw 14 miles away. Pregnant and with a 2 year old in the car decided it would not be safe to venture out of my town. Called aaa. Aaa towed me to german hi tech inc. German hi tech inc determined fuel pump was to blame. Researched vw fuel pump recalls. Found recalls on passat and cc models. Contacted vw to determine if recall is extended to Jetta tdi. Vw employee told me not at this time. Determined best course of action to have work completed in town if no guarantee of recall. Did file a complaint with vw.

My car broke down, I. E. A warning light emitted on the dash. I was able to pull my car over. I turned off the engine and the car would not restart. I had my car towed to the dealership. The dealership informed me my high pressure fuel pump failed and sent pieces of metal into my entire fuel system, and that everything except the fuel tank would need to be replaced. This is a $5400 repair per the vw dealership my car was towed to. Vw of America issued a voluntary extended warranty on this fuel pump to 120k miles. My car broke down at 120,946 miles. I called vw of a to ask if they would cover at least part of my repair as I was not far outside of the warranty window (946 miles) - they said they would do nothing to help me. After talking to the service guy at the vw dealership, he told me he's had three other vw tdi's in there this month alone for the exact same problem. I also talked to another local vw mechanic shop to get another quote for the repair - the owner there said he "knows all about the problem. " thus, it seems that the fuel pump failure I experienced is happening on a large scale to several people who have the same car/fuel system I have. Vw of America also knows about this problem, hence their voluntary extended warranty. It is my opinion that vw of America should have issued a recall for a defect, as opposed to an extended warranty. Both the vw dealership where my car currently is, as well as the local vw mechanic shop I spoke to, are in agreement that the high pressure fuel pump should have been recalled, but that vw of America got out of this costly option by issuing an extended warranty. Any help or insight into this issue that you can afford is greatly appreciated.

For over a year, my car was having hesitation issues. I kept calling my dealer and going in for regular service. At one point, my car started but then turned off two times. I kept getting different stories. . . "unable to replicate", "a faulty valve, code p2004. " on my way to work 2/23/16, my car lost power on acceleration. The check engine light and the coil (tdi) light came on. I pulled over and turned off the car and waited. Then started the car again, began driving, and it happened again. I called the tow truck. Dealer service manager (fitzgerald - andrew) gave me the run around -- telling me that I put contaminated fuel in my car. I called sunoco and my, geico, immediately. The most upsetting part of all of this was how andrew approached the problem, exaggerated my involvement in it and arrogantly used his position to show blame to me -- never explaining this is an extended recall and why! I am now getting my fuel pump fixed under the warranty. But. . . . This should be a recall now. I know that this problem was on-going for me for a whole year, and I believe that it has damaged my car, and I cannot prove this. Please save other owners and recall this part.

On an afternoon in early February 2016, my 2012 vw Jetta tdi went into 'limp' mode after starting it and driving for less than two minutes out of my workplace parking lot. I was barely able to get it to the side of the road and stop, when it died completely and would not start again. The glow plug dash light came on. I had it towed to the dealer the next day and they diagnosed that the high pressure fuel pump (hpfp) had failed, blowing ,metal shards throughout the entire fuel system. They performed a diesel fuel test, which 'passed', so all repairs were covered under warranty. The car had 53,000 miles on it at that point. Parts alone would have cost nearly $4000, and I was not shown what the labor costs would have been! I then discovered that this is a 'known' issue but not under recall, only an extended warranty period. Having the complete loss of power that limp mode resulted in, and being stranded for hours waiting for a tow, made me reconsider my purchase decision for this vehicle. I am very glad I was not on the freeway, as the failure could have been deadly in that driving environment. With the current diesel emissions scandal ongoing, I am 'stuck' with this vehicle, unless I want to take a drastic hit on private resale value; no one will take it in trade. This is a very dangerous problem that needs better resolution.

I was driving on a county road when I began to lose power. There was traffic behind me. My car began to shake and make a loud knocking sound as it countinued to coast. As soon as I was able to begin to pull to the shoulder, my car completely and violently died. It would not restart, leaving me stranded and causing upcoming traffic to avoid me. The dealership states it is high pressure fuel pump failure. The analysis of fuel shows a lubricity failure, which the dealership stated was due to metal shavings. It was negative for gasoline and has not been mis-fueled. There has been multiple reports of these failures, which cause the metal shavings to contaminate the fuel system. Vw has extended coverage to these pumps, but does not take responsibility for the ongoing failures. "not passing the lubricity test" which appears to be caused from the pump failure itself, voids the extended coverage, causing thousands of dollars in repairs.

Car lost all power and would not restart. I was driving about 55mph on a rural road, thankfully there was not a lot of traffic at the time the car failed. The glow plug light started flashing as the engine was losing power. There was no warning that the car would fail like this. I was able to pull off the the road in neutral. I suspected a high pressure fuel pump failure since vw had just sent out a letter notifying me that the warranty on that part had been extended to 120k miles. After it was towed to the dealership, they confirmed it was a hpfp failure and I am waiting to find out if vw will cover the repair. Was told that this failure caused damage to the entire fuel system ($8,800. 00usd). I do not see how vw can put a car on the road with a part that could potentially fail and cause this much damage.

The car is a 2012 Jetta sportwagon tdi. It has received all appropriate service and maintenance, and only diesel fuel has been used in the car. There was approximately 1/2 tank of diesel left when the incident occurred. While driving on a residential street, the glow plug warning light began to flash. Approximately 30 seconds later the engine began to lose power, and within two minutes died completely. I was able to coast to the curb and park, but the car would not start again. An inspection by a certified mechanic found metal shavings throughout the fuel/propulsion system, and diagnosed a blown high pressure fuel pump. This is a known issue with vw tdi engines.

Check engine light came on and while driving to dealer for service the car engine failed completely while driving at 60 mph on freeway. Car had no propulsion and came to a rolling stop. Unable to restart car. Towed to vw dealer and they said vw tdi fuel pumps have had issues and could fail. Luckily nobody was injured but could have been very dangerous as engine shut down immediately and failed completely while on freeway. I was very shaken by the incident and was unable to move all the way to side of freeway. Still do not have car back and vw dealer indicated it would be a large repair.

2012 Volkswagen sportwagen tdi. When traveling on the freeway 4/11/15 glow plug light began blinking, we noticed an immediately significant loss of power. At this moment we were traveling on a two lane freeway that happened to have one lane blocked. Vehicles immediately began stacking up behind us. After pulling off the freeway attempted to stop and restart the engine, we had a very difficult time restarting the motor. Was able to drive back to the dealership, however had a significant reduction in power, safety was a concern and was very worried that the vehicle would stall while on the freeway. Because of this we pulled off the freeway and continued to limp towards the dealership on local roads. There was so much reduction in power than driving up a small hill almost brought the vehicle to a stop. Dealership accused us of fueling the vehicle with gas instead of diesel, gas station was able to produce a reciept showing that we had filled the vehicle with diesel. However, vw is covering the repair, and vehicle is ready to be picked up 4/16/15. Did not feel that the fuel pump failure had anything to do with misfueling, and while vw is covering the repair, it appears that this issue is a well documented failure with vw. We do feel that our safety could have been compromised with this failure.

While driving in the freeway at speed of 20 mph due to highway traffic, I smelled diesel fuel through the air vents. The vehicle suddenly began to loose power and the pedal was not functional completely after, the vehicle shut off and stalled on the highway. The mil (malfunction indicator lamp) and battery dash warning lights came on. The car would not start over and was towed out of the highway. I noticed there was a diesel fuel leak underneath the vehicle. The car was then towed to a Volkswagen dealer and diagnosis were made resulting in fuel pump replacement.

Glow plug warning light flashed and check engine light came on accompanied by a loss of power while driving. Dealership diagnosed the problem as a failure of the high pressure fuel pump.

Car ceased to continue acceleratation while in motion. Dealer assessment concluded particulates in diesel fuel line caused failure to fuel pump and related components. Dealer service department advised that particulates likely originated from diesel fuel storage tanks at gas station. Vehicle was still covered under manufacturer's 50k power train warranty and fuel pump and related parts were replaced at no charge.

While driving on the interstate at 70 mph in the middle lane of three lanes at approximately 10:00 pm through light rain the glow plug indicator on the dash began to flash. Then the engine lost power. I pulled to the emergency lane where the car lost all engine power and would not restart. This all occurred within 20-25 seconds and we were lucky to be able to make it to emergency lane. We have since had the vehicle towed to a vw dealer where they replaced the entire fuel system which was under warranty. After researching this high pressure fuel pump problem most fellow vw owner recommended that I file a complaint.

My car is a 2012 vw Jetta tdi, clean diesel. I was driving from san diego CA to las vegas nv. It was over 100 degrees. I was traveling on interstate 15 north about 70 miles per hour. 80 miles from las vegas, glow light indicator came on, car lost power. I pulled over and car stalled, would not restart. Called vw, told them about the glow light indicator. They agreed to tow the car to lv. We sat on the road side for more than 4 hours in 100+ degree heat. Vw repaired the car in 6 days, no cost to me except rental car. Cause was described as 'metal shavings in fuel system' later referred to as high pressure fuel pump failure. Vw replaced the entire fuel system (injectors, lines, filter, fuel pump etc). However at this time I do not know if the same type of hpfp was used or a newly redesigned one. I am trying to clarify that. This is obviously a design flaw of some type. It can not be caused by bad fuel. The fuel filter would have caught any metal shavings. Any metal in the fuel downstream of the fuel filter had to come from the car itself. Not only that, having followed the recommended maintenance schedule for my car, my fuel filter was replaced at 20k miles. . Read more...

The 2012 Jetta tdi sportwagen was working perfectly as we drove to a local concert in the park. After stopping for approximately 2. 5 hours for the concert my wife, eight-month old child and I started the vehicle to head back home, at this time the vehicle started and was working properly. After driving approximately one-mile I pushed the accelerator to go over a small bridge and the vehicle had almost no power then the glow pug lights and the check engine light came on. I then pulled into a parking lot to shut off the vehicle to be sure we were safe and did not cause any damage to the vehicle. After a minute I tried to restart the vehicle and all seemed ok again for about a 1/2 mile and then the same problem occurred, very low power glow pug light and check engine light came on. We were only two miles from home so as the engine temp was good I continued home on surface streets with little power and made it home. Called our local dealer and drove to them the next day, they seemed to know the issue when I called and as expected, the same issue as so many others! the high pressure fuel pump, (hpfp) had failed and metal shavings were strewn throughout the fuel system. Volkswagen replaced the entire fuel system under warranty but the real issue remains. When will the nhsta or Volkswagen step up to recall vehicles and correct this chronic problem! I am fortunate that my family was not injured but reading many others statements it will only be a matter of time before someone is killed or seriously injured as a direct result of the fuel pump failure problem. There was a 1/2 tank of fuel and this was definitely not a fueling problem. I personally and always fuel the vehicle, use major chain brands and always diesel!.

33,600 miles with no problems at all on vw tdi sportwagen. Los angeles to lake havasu, az Friday, afternoon July 11, 2014, 300 miles in 110 degree weather. Parked for 2 hours, drove to market. Glow plug light came on, engine stumbled, died, no restart. Walked to 2nd home. Next day - no start, called vw, towed 150 miles to las vegas, rented car in az for weekend and drive back to la. Lv vw dealer says "out of fuel". Reply "impossible, only drove 300 miles". On Monday, dealer calls to say it may take a week, it is the fuel pump and he is working on getting coverage for work from vw. Reply "still under warranty, why wouldn't vw cover". No answer. On Wednesday calls to say have to order parts, metal particles in the fuel system, may be longer. (final count 11 days from failure to repair). With additional days on rental, out of state drop of fee, hotel room, etc. About $800 in outlay (not counting time to travel to las vegas to pick up car and back to la).

My car has aprox 39k miles. Hearing a metallic grinding sound in my engine while driving. Took it to a vw dealer. They told me it's a high pressure fuel pump failure and that not to drive it as is. 1 week later, picked up my "repaired" car to only have a howling sound coming from engine within 1 hour of picking it up. Brought the car back next day and was told it's the auxillary fuel pump failing. That was replaced. Picked up my car yesterday and today I have a high pitched howling sound again from the same part of my engine. Returning the car again to vw tomorrow. I am afraid to drive my car. Apparently this a common problem with vw tdi high pressure fuel pumps. Car can die on me any time. So far repairs covered under power train warranty. This is looking like a lemon to me.

2012 vw Jetta sportwagen tdi had high pressure fuel pump hpfp catastrophic failure on the highway. Was able to coast without power to an off ramp. 1 week of repairs but the near collision issue is amazing.

The car had been driven all day with no problems. We parked for almost two hours and when starting the engine, it sounded loud, like a typical diesel (ours had always been very quiet). Drove out of the parking lot and merged onto the freeway. The yellow glow plug light started to flash (engine control malfunction) and the car engine died. We had to perform an emergency maneuver to pull over to the right hand lane and were able to coast into a parking lot. The car was towed to a vw dealer. We are on vacation and 1,500 miles from home. The dealer has informed me that they will need to replace the entire fuel pump and fuel line system due to fuel contamination(?). We have always been extremely conscientious and have only purchased major name brand diesel. The service manager informed me that this has happened 4 times in the last two years. We are on vacation and 1,500 miles from home, the repairs will take a week.

I have a vw Jetta tdi. The diesel high pressure fuel pump went bad while I was driving 70 mph on the highway. Lost all acceleration, had to coast 2 lanes over to get to shoulder. Had to have vehicle towed in to dealer for service.

As I accelerate to merge onto the freeway, I suddenly realized that I didn't have any power to speak of, which was quite alarming. This had never happened before. I was able to gain enough speed to get on the freeway, but I instantly turned on my hazard lights realizing that I could not gain enough speed to keep up with the flow of traffic. Shortly thereafter, my glow plug light came on, and I drove my car 1 mile to the nearest off ramp. When I came to a complete stop my engine light came on, and I drove 1 mile to my scheduled doctor's appointment. I parked my Jetta with plans to address the matter after my appointment. When I returned to my car, it would not start, and I called aaa to tow my car to the nearest vw dealership. As I mentioned, this had never happened before, and I was in absolute shock because I love my clean diesel, and I have encouraged 4 other friends to buy the exact same model!!! after leaving the car at the vw dealership, I began to do some research online about the issues people are having with the bosch high pressure fuel pumps in the vw clean diesels. Honestly, this has deeply changed how I feel about my car, and worries me greatly! it is incredibly dangerous to have a car completely lose power! :( from what I understand, vw is "suggesting" that hundreds of people have put gas in their diesel engines. My husband has had a Jetta diesel wagon for 12 years and has over 200, 000 miles on it, so we are well versed in the use of diesel. We have never put gasoline in our diesel cars!!! we are incredibly disappointed in the way vw is handling this issue. To suggest that hundreds of loyal, devoted diesel fans that have purchased their cars are at fault is an enormous mistake, as is suggesting that consumers are not buying "quality diesel. " take that up with the refineries and gas stations, volkswagon, not your loyal customers.

My wife and I were merging into traffic at highway speeds when the 2012 Volkswagen Jetta sportwagen tdi engine stalled. I was able to get the car off the road onto a grass embankment before a semi truck passed within inches of driver side. The car would not restart. We called vw roadside assistance and were towed to the nearest vw dealership. Upon mechanic inspection, I was advised that the fuel system had failed, specifically the high pressure fuel pump. The repair required the entire fuel system to be replaced, as shards of broken metal and debris contaminated the fuel tank, pumps, lines, filters, etc. Vw agreed to make the expensive repairs under warranty (estimate $6k) but not without advising me that they were not liable to make repairs under warranty due to "diesel fuel contamination". I was advised to purchase fuel from "reputable" diesel fuel stations without being asked where I bought gas (shell and gulf near my home). Vw asked mechanic to pull 1 liter fuel sample for testing at vw. Mechanic reports the sample pulled appeared to be a clean diesel fuel sample. He left the sample out overnight to settle and look for phase separation of water/fuel. He saw no separation in the morning. I have loved my diesel car, but vw has not yet satisfied me with their customer service. My safety and reliability concerns have been very much discounted, and I have been made to feel like this was my fault.

2013-07-19 - driving at 25mph, engine becomes unresponsive, error light comes on, engine stops completely, loss of steering and brake power, was able to coast to side street. Vehicle would not restart. Had to call a tow truck. Vw service team manager asserts metal shavings in fuel injector indicate contamination of fuel system. Does not indicate what driver behavior could prevent this, nor does he disclose publicized tdi high pressure fuel pump problems. Most recent fueling 2013-07-17. Fuel receipt reads: 12. 99 gallon diesel 2 pump #10 with two days of uneventful driving prior to fuel pump failure, suggests misfueling not responsible.

I was on an approximately 6 hour road trip. Approximately 100 miles from my home, my 2012 Volkswagen Jetta tdi was being driven at approximately 70 mph on the highway. The glow plug light on the instrument cluster began flashing. Vehicle then went into "limp mode", slowing to approximately 45 mph on the the highway. I was able to make it to the next exit off the highway, and come to a stop at the off ramp stop sign. The vehicle then stalled, and would not restart. This left my wife and I stranded 100 miles from home. Vehicle was towed back to the dealership, where the vehicle was purchased. Mechanic at dealership stated the high pressure fuel pump "exploded", sending metal shards throughout the vehicle's fuel system. Dealership states this may be caused by "contaminated fuel". A small amount of online research revealed this is a common problem with Volkswagen tdi engines.

High pressure fuel pump failed. Took to dealer and they repaired and said they are having problems with them.