Steering Column problems of the 2012 Volkswagen Jetta

I was having troubles turning my car off in December 2015. The key was stuck in the on position and no matter what I did, I couldn't remove it. Called the dealership, and was told to bring my car in immediately. They replaced the steering column lock housing. Everything was going great. I spent over $700 between parts and labor, but my car was fixed. Fast forward to April of 2018, I receive a letter from Volkswagen stating that the part I had replaced was being recalled and they were extending the warranty to 10 years or 100,000 miles, whichever occurs first. Now, it's may of 2018, and my car will not turn off again. It's not been 10 years (my car is a 2012), but I have 149,000 miles on it, so they will not replace the lock housing. They will however, look over my documentation from 2015 to "possibly" reimburse me. Now, the problem is, I don't believe that I should have to replace that part every 2. 5 years. According to the lady from vw customer care, she understands my frustrations, but can't do anything about it. So now, I have to take my car back in to the dealership, and pay for a third part, even though the replacement part I already paid for was faulty when they replaced it ( since it had to come straight from vw). I have read many reviews about the same thing happening to Volkswagen vehicles. Lesson learned, I will never buy another vw.

Steering column lock housing is defective and causes the key to become stuck in the ignition when the vehicle is parked.

Takata recall, abs brake lite on in the dash. Received recall notice on steering column lock housing.

Steering column lock housing - key difficult to remove or stuck in the steering column lock hosing when the vehicle is parked.

Airbag light continues to stay on. I had an accident back in 2014 and the airbag never deployed. The steering column ignition switch locked and my key was stuck with the car still running on in a station place. I was trying to park the car and my ignition switch locked and would not moved and kept the key locked in it. I kept trying to move the jiggle the wheel and turn the key but it cause the key to break off in the ignition switch. I had to pair to get the ignition switch replaced and the key replaced. Also after that the horn stop working and I was told it was because the clock spring had to be replaced. I paid again to had the clock spring replaced however the horn now is going in an out. The horn will sound off one day and then for a couple of days it will not work. This happen only 2 weeks after getting the clock spring fixed. Also the horn is not loud it barely makes a noise. Now the sensor light is on for the engine and I was already told there's nothing wrong with the engine.

Car ignition will not turn off. Was told by a dealership that it was the steering column lock and sheer bolts would need to be replaced.

The contact owns a 2012 Volkswagen Jetta sport wagon tdi. The contact stated that the vehicle abnormally accelerated. The failure was recurring. The vehicle was taken to a dealer, who advised that the cruise control switch and steering column computer chip needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was not further repaired. The manufacturer was made aware of the problem. The approximately failure mileage was 7,281.

I purchased my 2012 Volkswagen Jetta approx October 31, 2011. Within the first 3-4 months the car computer system locked up while I was driving. (I was unable to put down the windows, the a/c stop working, engine lights lid up on the dashboard) so I drove it straight to the dealership and they immediately apologized and kept the car for several days to correct the defect. In 2013 the steering lock went bad while driving and we couldn't turn the car off. This happened at 6:45pm after the dealership closed. So the car continued running in front of my house from 6:45pm to 7:30am when the dealership opened. I explained to the dealership how frustrating, physically, and mentally draining that night was. We couldn't park the car in a garage and risk the gases getting into the home so we left it in front the house and had to stay up all night and watch it so no one would steal it. They diagnosed it as a bad steering column. The car sometimes accelerate fast on its on when you attempt to use the cruise control. Now currently the sterling lock is gone bad on the car again. I have contacted Volkswagen and the dealership several times about this part/issue this year and they told me the car is out of warranty and I would have to pay for the repair. A steering column going bad in a car every year is not normal. My problem is paying for this faulty, defective dangerous car. I have invoice and repair invoice on this car dating back to the first few months of owning it. Volkswagen is on a major coverup to avoid a massive recall of several of the vehicles they knowingly are putting drivers at risk.