general problems of the 2012 Volkswagen Jetta

The contact owns a 2012 Volkswagen Jetta. The contact stated that for the past eight months, the contact was unable to remove the key from the ignition. Several warning lights were illuminated. The contact stated that to start the vehicle, the contact had to plug in the two fuse boxes and connect the battery cable. The contact feared the vehicle might catch on fire. The contact received notification of NHTSA campaign number: 19v615000 (electrical system, steering). The vehicle was taken to the dealer; however, the contact was informed that pre-existing repairs needed to be performed before the recall repair could be performed. The contact stated that the dealer had not provided an official repair estimate, however the total repair cost was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The manufacturer confirmed that the pre-existing repairs needed to be performed prior to the recall repair. The failure mileage was approximately 131,260. Parts distribution disconnect.

I remember having my keys in my hand and my car was slowly reversing out the driveway. I panicked, I was stomping on my brakes for a while jerking back and it took me about 2 minutes to finally get the key back in and try to put in park again. I went to a shop the following weekend because all the jerking and jabbing to get my key back in seems to have caused my ignition switch to misfire or whatever the word he (mechanic) used, so now I cannot take my key out like a regular person, I have to flick my key a certain way out anytime I want to turn my car off. (even mechanics have a hard time taking it out. I was also given a qr code to scan and was brought the this exact recall of the situation with my car. I now have my engine light on and oreilly gave me the fault code for my map sensor. I’m not sure if the two are related but this was following the incident.

The contact owns a 2012 Volkswagen Jetta. The contact stated that while attempting to start the vehicle, the ignition key ceased in the ignition switch and the vehicle failed to start immediately. Also, while driving the steering wheel locked and failed to turn. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The approximate failure mileage was 125,000.

Tl- the contact owns a 2012 Volkswagen Jetta. The contact received a recall notice under NHTSA campaign number:19v615000(electrical system, steering). The contact had not notified the dealer and manufacturer of the recall notice. A failure had not occurred on the vehicle. The VIN tool confirmed that the parts are not available. Jo.

Tl-the contact owns a 2012 Volkswagen Jetta se. The contact stated that while parking the vehicle and placing the gear in the parked position the vehicle started to roll forward down a hill. The contact had to apply the emergency brake before the vehicle might have rolled into a river. The VIN tool showed a recent NHTSA recall number: 19v-615000 (steering, electrical system) that was dated 08/22/2019. The dealer village Volkswagen of chattanooga 6001 International dr, chattanooga, TN 37421 (423) 855-4981 stated that they did not think that the issue was caused by the recall and they were not fixing those issues with recall yet. The vehicle remains parked and un repaired. The manufacturer just referred the contact back to the dealer to set a recall repair appointment. They told the contact that followup letters would be mailed out around 10/22/19. The failure mileage was 120,000. Tf.

Key doesn't come out of ignition when turning the engine off.

Tl- the contact owns 2012 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 19v615000 (electrical system, steering) however, the part to do the recall repair was unavailable. The contact called to Volkswagen of olympia ( 2107 cooper point rd sw, olympia, wa 98502; (360) 515-3349) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Dp.

Key gets stuck in the on position. Have to wiggle steering wheel and key to turn off.

Well recall u have doesn't cover my car cause it's over 100k so thts rude and wr9ng it's been happening a while ago p but your recall 8 just got over 800 to fix it I think this should be taki g care of regarless cause I will not suggest anyone to yr cars u made it crappy and my keys gonna be jacked up too and wht I should pay for tht too my key gets stuck I waited for recall so I should pay 800 cause its over 100k tht wrong and terrible customer service I want to go get it fixed b 4 my key breaks too I want someone to reply thank u.

A while ago I felt a little difficult to get the key out at parking but usually pushed it harder in and turned the key would be out. Last year the guy working on safety check called me for emergency because he couldn't get my car turned off, he's scared to break my key. This year costco tire center called me for emergency while changing tires because of the key stuck issue. I told them to try few more times with pushing key in and wiggle it a bit. After I got back from costco, I finally couldn't bear with this problem because I couldn't get it off for about 15 minutes. I searched internet and next day and I learn this as common issue. I am reluctant but be prepared to bring car to vw dealer for repair. Luckily the day before I was going to bring car to vw, read a letter from vw which I was almost going to throw away as a promotion letter. In letter, it states extending warranty to 10 years for key housing! I immediately call vw and schedule a diagnosis. Now waiting for the parts come in which they said about 7 days. I drove it yesterday and the car key got stuck again. I am no longer to get it out for working a few minutes, I needs to work on it for over 10 mins. I feel scary to drive the car as I don't know when it happens and how long it will stuck until I get it out. It may mean going out much much earlier to spare time working on the stuck key or just not driving it and waiting it for dealer's key housing replacement. Even vw seems having taken action I think I shall file a complaint still.

Ignition switch won't turn off while the car is running.

The steering wheel often locks and the key gets stuck in the ignition. Sometimes I have to drive around a bit and try parking and taking the key out again. Often the wheels have to be straight to ease the process.

Key gets stuck in ignition when turning off the engine.

Key gets stuck in ignition and I cannot turn off the engine.

"key gets stuck in ignition and I cannot turn off the engine. ".

Key gets stuck in ignition when turning on/off the engine.

I am unable to turn off the engine when I stop. The keys are stuck in the enigen and the car not turn off. Really heart breaking because I like Volkswagen but I think this will be my last.

While driving at any unknown moment the car will start to misfire in 1 or more cylinders (seems like usually when there is moisture in the air) but you still never know when it will happen. This causes the vehicle to suddenly go into engine power control and will sometimes cut off the steering and brakes. I've gotten caught in the middle of an intersection with no brakes and no steering. I had to use my parking brake and shut the engine off. Most of the time the steering goes out is when I'm trying to make a u turn. And most of the time the engine starts to misfire and/or shut off is when I'm trying accelerate either after being stopped at a red light or significant increase like merging on a freeway.

No warning or drips in the driveway. Steering rack needed to be replaced. While driving, started making noise when turning. Took to the dealer that night. Required steering rack replacement. No power steering fluid was found. See attached.

Key gets stuck in ignition when turning off the off the engine. (it was stationary I. E. In park).

The contact owned a 2012 Volkswagen Jetta. While driving 70 mph, the vehicle failed to remain in position and the rear of the vehicle moved to the opposite position when the steering wheel was turned. The contact veered to the left and the steering wheel seized. As a result, the contact crashed into a concrete divider. The air bags deployed. The contact sustained neck and shoulder injuries that required medical attention. A police report was not filed. The vehicle was towed from the crash scene and was deemed destroyed. The manufacturer was not notified of the failure. The vehicle was previously repaired under NHTSA campaign number: 14v656000 (suspension). The failure mileage was 53,000.

Received verbal quotes to fix the issue with the key getting stock in the ignition with car running and was told it was not covered by vw and that it would cost close to 500. 00 to fix and I chose to live with the issue. . . Now I received a letter to get reimbursed for the cost when I did not have it fixed. Called to set up an appointment and the dealer told me the car is over 100,000 miles and I would have to pay for it. This to me is not correct. I brought this issue up many times before the car went over the 100,000 and they claimed it was because the car was old. . . I would like someone to look into this and get back to me so I can have this issue fixed.

Engine runs rough, sputters and stalls randomly. When stalls, some lights flash and states service needed. Dealership didn't find any faults. If stalls on highway this can be life threatening. Steering wheel pulls hard to the left even with car properly aligned and tires air pressure reading accurately full. Just had car serviced again no faults found. Ignition issue with car not shutting off. 20 minutes after parking and trying to turn car off with no prevail. Had car serviced and was gifted a free repair since my 2012 Jetta has only 22,000 miles on it. Ignition replaced but other issues still exist. Paid out of pocket for servicing this vehicle multiple times since all these issues came about conviently after the warranty period ended.

I took my Jetta to get an oil change and the mechanic went to move my car in the bay and could not get it turned off. I had to have it moved to a Volkswagen dealer to what I thought was a faulty ignition and Volkswagen said a bad steering lock.

On the afternoon of April 30th, 2014 while the vehicle was ideal at a stop light the vehicles power steering and a/c gave out. After inspecting the engine, it was determined the belt tenstoner broke due to a faulty bolt that should've secured this part. This incident happen 6 days after taking it to a local authorized Volkswagen service dealership . As a consumer and driver I feel a formal safety investigation must take place because a part such as this snapping off endangers my life and the life of the general public. This should become a major concern because Volkswagen negligence to detail puts all drivers at risk of major injury and or death.

Car was only under my possession for one year and seven months. . . It was leased brand new . 3/25/14-when got into the car to go to work, car would not start. Discovered it had no battery power. Horn stopped working. Previous to this, week before thermostat light was going on and off. Car was at 14,030 miles. Volkswagen roadside assistance came and brought vehicle to nearest service center which is actually where I bought the car. Service center confirmed dead battery. The dealership including the person who sold me the vehicle attempted to charge me $240 for it and considered it "wear and tear like the tires," until I called Volkswagen customer service number right on the location who confirmed that my battery was covered at 24,000 miles or 2 years whatever came first. Volkswagen service center confirmed that horn was in fact inoperable due to blown fuse and replaced it. I was informed by the service agent that the thermostat light was due to low anti-freeze and it was topped off. In addition I requested I multi-point inspection which they conducted. Shortly after receiving the car back on 3/26/14, I noticed by voltage adapter was not working. I assumed it to be a defective phone charger so I purchased a new one. 4/8/14- I tried to use the new charger for my phone in each of the the front and back adapter slots. That is when I realized these was something wrong with my adapters possibly after the replacement of the new battery on 3/25/14. My plan was to contact the service center and schedule a check up and have the adapters checked but unfortunately I never was able to do so. That day I was involved in a car accident where I was unable to turn the steering wheel into the exit and ended up crashing into metal guardrail. Car had shut off and. Airbag deployed. Car was ruled as a total loss.

After a new issue happened again in the same general area of the issue with my car that had been happening pretty much since purchasing the car. The noise that has been occurring now at this point, is still the same rumbling, throbbing noise (similar to a bearing going out or bad), but now is causing more and more issues such as the rattling noises coming from the engine through the a/c exhaust, which happens hear and there something I tell the dealership, but yet they tell me that can't do anything even I showed them the video. Well now I bring in my car to the vw dealership on another issue that had started happening on the same side as the original noise that has been progressively getting worse and seems to be affecting and causing new issues. This new issues occurs when reversing my car out without using breaks just my clutch, I turn my wheel all the way to the right and reverse out, to hear a wooooo noise they is loud and not normal, but yet here comes vw to tell me they could not repeat the issue, even though once again I had video as well as audio evidence of it, they would not help me. My miles are now higher and it really seems they don't care and treat me like I am crazy. I really think there is something truly wrong with my car because of these new noises occurring and getting worse.

After my last visit with the a/c, I maybe thought that this dealer ship would help me out (vw el cajon) unlike (vw kearny). I had told them what has been going on with this rumbling noise that had started off faint but now is progressively gotten worse and is affecting other parts, because the noise now picks up when turning. They told me they would find it, took it out on a test drive with several mechanics and they all tried to play me and told me they could not hear anything even though the mechanic rep did hear it. Than they did a inspection and could not figure it out it seemed to me because they than just came to a conclusion that my tires where cupped and feathered as vw kearny told me. I asked them if they do multipoint inspections every time I bring my vehicle in and they said yes, than I asked how come you did not catch this before, they could not come up with a answer and just said please sign the paper. So what I did next was took it to several tire dealerships as well as a new vw, all of which told me my tires is not what is making that noise. I really feel like vw is avoiding this issue with me tell my warranty expires to than tell me that there is a problem.

Just had been a little over 2 months, before I started to hear and notice a unusual noise coming from the front driver side of my car. I started to hear a constant rumbling, grinding noise while driving. Didn't think of it much at the moment, but notified the dealership and they just told me to bring it back if it worsens. I took my car in this day for my first 10k service. They supposedly did a multipurpose inspection and even stated everything is fine and normal (remember this, for my next multiple complaints will further into this problem).