general problems of the 2013 Volkswagen Jetta - part 1

The contact owns a 2013 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle decelerated and nearly caused a crash on the freeway. The vehicle was pulled over to the side of the road, restarted, and the vehicle operated as intended. The contact stated that the vehicle was repaired under NHTSA campaign number: 19v615000 (electrical system, steering); one month before the failure; however, the repair failed to fix the vehicle. The vehicle was driven to a local dealer to be diagnosed, and the failure was associated with the recall. The vehicle was not repaired. The contact was provided with the cost for a diagnostic test and the repair. The manufacturer was notified of the failure. The failure mileage was 152,000.

The car has turned off at idle and at low speeds, almost causing accidents and to be rear ended in busy streets and during stop and go traffic on the highway. After numerous mechanic diagnostics at both Volkswagen dealership service departments and third party mechanic shops, no one seems to be able to give me an answer or condition to what is causing the problem. With no error codes being brought up nor any other underlying issues that could be causing this issue, with a car having minor wear. This is a problem that has been reported by many other Volkswagen Jetta owners on online forums and no one seems to have a specific answer as to what is causing this accident prone issue!.

The contact owns a 2013 Volkswagen Jetta. The contact stated that the vehicle was taken to the dealer, where the compliance recall campaign number: 3m02 was completed. The contact stated that while attempting to remove the key from the ignition switch while the vehicle was in drive(d), the key came out smoothly. Additionally, the contact stated upon starting the vehicle and entering the key in the ignition switch, the electronic power control (epc) and the check engine warning lights illuminated. The contact stated that the recall failed to fix the failure. The dealer was notified of the failure and informed the contact that a fee would be charged for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 55,000.

Vehicle on several occasions lost power while driving causing me to coast to the side of the road. After stopping and placing car in park, tried to restart vehicle and started up with no lights on dashboard as to this issue. Took car to vw dealer and was told they would complete the recall work to fix the powertrain issues of gearbox fluid leaking causing corrosion and leaks into transmission. Received call from dealership who stated transmission was totally damaged and replacement was $11,000. 00. I went to the dealership to discuss and was told they had no specific information as to the codes received when they ran the diagnostic. They also stated they did not fix the recall and had no reason for not fixing recall other than the cost to replace the transmission was not worth it based on value of car. I strongly believe that the recall issue is the reason for any damage to the transmission as they are directly related. I have researched on-line and there are a lot of individuals with the same issue and the same responses from vw not wanting to acknowledge the recall issue and the direct relation to any transmission issues. I have driven this car and there has been issues with the automatic transmission shifting gears. I believe the cost (parts and labor) to repair the actual recall issue is the driving decision to tell customers that the transmission is bad. One post actual had a customer trade in his Jetta at the vw dealer for a vw passat and was only given $150. 00 trade-in allowance. Later the individual searched their car by VIN and found the car was for sale. Vw should be required to completely fix the recall and related transmission issues and/or purchase back these vehicles at a negotiated price. I am the original owner of this car and it only has 127,000 miles. This is only about 10,000 miles per year. Please look into similar reports of these issues by others. Vw also stopped production of this car knowing the defects that would occur or were occurring.

There is an open recall on 2013 Volkswagen Jetta hybrid for known electrical and power train issues. My car was purchased last year and kept up on in maintenance . I have had it in the shop multiple times for checks due to the lights on my dashboard all going off. Nothing was found until recently the hybrid and engine light turned on out of no where and the cause was the clutch failing which is one of the known recalls. My VIN isn’t listed under this recall and I have been in contact with Volkswagen and they are refusing to help even thought it’s a known issue with this years make and model. The car is unsafe to drive and could likely result in an accident due to the behavior of the car from these issues. The car will randomly buck when driving and when coming to a complete stop and trying to accelerate it will buck as well. I did add the open recalls on this car that are alike to my issues. There are also 4 other open recalls on this years make and model. I don’t have an exact date when the issues start I could look through my paper work but I put down 11/11 as they have been happening for awhile now.

I would assume the issue had something to do with the power train. 2 days after I had bought the car my wife and I were on our way to the gym and we had just came to a complete stop. Upon entering the highway the car would no longer accelerate no matter how much pressure was put on the accelerator pedal. The engine light also came on. Luckily there were no cars behind me and I was able to pull over with the car moving on its own. This is really dangerous. This has happened to me multiple times. I have taken it back to the dealership I had bought the car from and they have a private mechanic that solely works for the company. He has scanned for any codes and has told me no codes are populating so he’s not sure why the engine light is still on. It was taken to a vw dealership and the vehicle will no longer start. There was an electrical issue at some point and now might be a transmission issue along with other things.

My vehicle has the mechatronic failure that the recall is open for some 13’ Jetta hybrids but I don’t have an open recall for it. The car would start shutting on and off constantly at stop lights instead of staying off running soley on battery power. The error codes are pointing to a failure to maintain fluid pressure inside the mechatronics unit. The mechatronics unit is included in a vw recall from June 2021. There was a design flaw in the housing that caused transmission fluid to lead out under pressure. My vehicle should be included in the recall but since I don’t have an open recall for this to my vehicle I can’t get it fixed and repairs are to expensive for something vw should own up for this mistake but they won’t repair it.

My steering wheel locked up.

The key will either get stuck in the ignition while the car is on, or it will occasionally not turn at all. Both of which have left me or others borrowing my car stranded. Has taken up to 2 hours of jiggling the key and finally turning to the on or off position. Some shops are saying the ignition cylinder, others the switch, and others the steering lock but this seems to be a very common complaint online from Volkswagens in this age range. It could seriously harm someone if they were unable to start their car in an emergency situation due to the key not turning.

Since I have possessed the car, the horn has been slowly going out. Until now it no longer works at all. I've checked fuses and not the problem. So this is a safety concern for me because of the alarm! if my alarm goes off, just the lights flash but no sound??! the alarm should at least be heard, right? otherwise I hope I can see the lights flashing if my alarm goes off!!! because I can't hear anything. My horn does not work even if I push the steering wheel? if I have to use my horn to alert anyone then I can't!.

The key gets stuck in the ignition switch and the car is not able to turn off. In order to remove the key you have to jiggle it several times which could be minutes or up to an hour. Could be a safety issue if I’m somewhere and need to turn the car off immediately. Was told this is a costly repair but if this is a known issue (and it is) why is this not a recall when possible damage or injury could occur.

Vehicle would not shift, obd2 code p037b "stuck in gear 6. " vehicle towed to a auto mechanic that said they spoke with vw dealer and confirmed it was a crack in the transmission and was undriveable. I have contacted vw who have said there are recalls for many transmissions of this Jetta but not for my VIN. I have also had issues with the clock spring (replaced) and an air bag sensor (malfunction light still on) and now the transmission. There are recalls for hybrid Jettas of this year but apparently not for my VIN. It seems like a large coincidence and feels like it should be investigated, especially considering the other issues vw was investigated for at this time of production.

The abs dash board lights came on while driving at 70 miles an hour. At the time the car mileage was 105,000 miles estimated.

The door locks will try to auto-lock once the vehicle has passed a set speed but fail, making an audible double-lock sound. The car will continue to try and auto-lock after each stop (stop sign, stop light, etc) and continue to fail. Happens intermittently.

-the Jetta hybrid relies on a control unit, called the "mechatronic unit" to decouple the gasoline engine from the transmission. This, in turn, transfers propulsion to the electric motor, inside the transmission housing. The "mechatronic" is a highly specialized component, the "brains" of the Jetta's hybrid powertrain, and, therefore, can only be found in the Jetta hybrid. -market sales data says that a scant 8,515 Jetta hybrids were manufactured across model years 2013 - 2016. -an open NHTSA safety recall, 34j6, has been applied to a cross section of the total 8,515 Jetta hybrids produced. -per recall 34j6, exactly 2,149 Jetta hybrids have been included by VIN# in this recall. -safety recall 34j6 specifically addresses the "mechatronic accumulator housing". -recall description: hairline cracks may develop in the accumulator housing of the transmission (mechatronic unit), leaking and leading to insufficient transmission oil pressure. If this happens, the transmission warning light will illuminate in the instrument panel. If the warning light is ignored and the vehicle is driven, the clutch may not engage. There could be a sudden loss of power to the wheels, potentially leading to a vehicle crash.   -this describes exactly the problem we have had twice with our 2013 Jetta hybrid. -mechatronic unit failed and had to be replaced on our dime at 70,683 miles; 30 June 2016 -mechatronic unit has failed us again on 16 March 2022 at 142,758 mi. -exact diagnosis from the vw dealer reads: [error code] p0841 transmission fluid pressure sensor / switch. Mechatronic unit has failed internall. Can not get separate from transmission. Need to replace transmission $7,163. -our vehicle's VIN# was not included as part of 34j6, despite the part that is subject of recall 34j6 having failed us twice. -$7,136 repair estimate is more than the resale value of the vehicle. -we request that NHTSA extend safety recall 34j6 to include our VIN# to compel vw to fix the vehicle.

The clock spring in the steering wheel has failed, causing the air bag and horn (along with the steering wheel-controlled electrical systems) to stop working. This has been confirmed by a local Volkswagen dealership service department. The part is under extended warranty due to a prior recall, but in reality this recall apparently isn’t worth much, as the part has been backordered for several months and won’t be obtainable for up to another 6 months, or more; no actual date has been committed to. The Volkswagen service department also stated they cannot/will not temporarily fix or ameliorate the current failure of basic safety features.

The clock spring in this vehicle has failed in a vehicle that currently has less than 36k miles. There were no warnings or lights prior to failure. The controls on steering wheel and the vehicle’s horn no longer work as a result. When inspected by the local dealership, they also informed us that the airbag may not deploy in the event of an accident. The dealership also told us that the replacement part is backordered and that they could not provide a date that the part would be available. The vehicle feels unsafe to drive since we do not know if the airbag works or not. Vw seems to be in no hurry to provide a fix.

Airbag malfunction indicator lamp has illuminated, horn is not funtional. Returned to Volkswagen dealership for diagnosis, prognosis being faulty "clock spring. " was previously indicated as repaired under recall exhibiting same symptoms some years previously but, problem has resurfaced and is persisting.

1. Fuel pump control module shorted out and electrical fuse was blown. 2. Yes, the part is available for inspection. 3. Vehicle completely shut off while driving on the road without any prior dashboard indicators or symptoms of something going wrong. 4. Part #1k0-906-093-j manufactured by kuhnke a tier 1 supplier for vw. Fuel pump control module is mounted on top of gas tank area and was melted and shorted out, and a thorough inspection, and replacement was done by the vw dealer: diehl Toyota/vw, butler, PA. 5. This same issue was a recalled on 281,000 vw models as per NHTSA bulletin #20ae. Vw recall #17v509000. 6. Vw said my VIN is not included in the recall. But, it the exact same failure, part, and manufacturer of the part for vw/Audi. So why? is my VIN not included. It doesn't seem to be batch related, but a design defect. 7. Vehicle would not restart and could not be driven. It was flat-bedded to the dealer.

The abs lights go on and the speedometer stopped working and all the lights have activated. The abs module has been reported that there is a defect in most of the Jettas and so I believe that this should be a recall issue.

The contact owns a 2013 Volkswagen Jetta. The contact stated that while driving at various speeds, the vehicle would shut off without warning. The contact stated that vehicle would intermittently fail to restart soon after failure. Due to the failure, the vehicle had been both towed and driven to various independent mechanics and dealers and none have been unable to diagnose the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

E-engine and transmission problem. In August of 2021, while performing normal driving, the car refused to get in gear and the engine just revved; the check engine and hybrid systems failure lights came on, and the car would not work properly. I had it towed to a vw dealership in springfield, va for repairs and was quoted $15,000 for a new e-engine and transmission. No recalls, but online forums show that this is a classic failure of Jetta hybrids and is due to the corrosive transmission oil used in the sealed transmissions of the hybrids. Car has remained on vw dealership lot while a decision is made on the vehicle. November of 2021 I was contacted about a different recall (38c4) for the Jetta; it is a software issue with a european calibration instead of a us. I am looking to have that repaired to see if it fixes the problem in the car. I am inquiring about the Volkswagen recall 34j6 (or 34j6/4v) for 2013/2014 vw Jetta hybrids. My VIN does not appear on the list. According to forums, it has experienced the same failure as others that are. This one is for hairline cracks that may form in the transmission causing it to fail. No warning signs were given before the failure. It was a well maintained car; I was the only owner and drove it for 121,000 miles.

The contact owns a 2013 Volkswagen Jetta. The contact stated while driving 60 mph various unknown warning lights illuminated. The contact pulled over on the side road but was able to drive the vehicle to the resident. The vehicle was taken to an independent mechanic and unknown sensors were replaced but the failure continued. On another occasion while driving 50 mph the vehicle loss motive power and the check engine warning light illuminated. The vehicle was towed to the dealer that stated the throttle body needed to be replaced. The vehicle was repaired but the failure reoccurred. The vehicle was taken back to the dealer and the electrical control module was repaired. The manufacturer was not contacted. The failure mileage was 110,000.

Nhtsa recall 19v-866 manufacturer recall 34j6 Volkswagen is refusing to replace my mechatronic unit.

The mechanics at Volkswagen found a hairline crack in my mechatronics unit for my Volkswagen Jetta hybrid 2013. They would not fix it even though it was the software that caused it. “summary: Volkswagen group of America, inc. (Volkswagen) is recalling certain 2013-2015 Jetta hybrid vehicles equipped with a dq200 7-speed dsg automatic transmission. Hairline cracks can develop within the transmission electronic gearbox (mechatronic unit), causing an internal transmission oil leak and a decrease in oil pressure. Consequence: a decrease in transmission oil pressure can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of a crash. Remedy: Volkswagen will notify owners, and dealers will update the transmission software, free of charge. The software remedy is currently under development. The recall is expected to begin February 4, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 34j6. The problem is my unit already had the hairline crack before they updated the software. They were saying it was my fault and I have to pay out of pocket.

Clock spring broke when turning wheel 1. 5 revolutions while backing the car into a parking spot.

In the middle of driving on the highway, the car spontaneously shut down electrically, as if a fuse shorted, almost all dashboard lights turned on, the steering wheel locked up, and the brakes went unresponsive, nearly causing a collision. Once the car came to a complete stop, it was turned off in an attempt to regain control. After turning the car back on, the same dashboard lights remained illuminated, and the car wouldn't go more than 40mph, creating another accident risk during the remainder of the drive home.

My vehicle has been shutting off by itself. It first started while stopped at traffic lights, now it shuts off while I am driving.

My vehicle for a few years now has stalled out on me and caused it to go in to limp mode. This is very dangerous and I see there is a recall and no fix is available but the hybrid system shuts completely down when it does this and I cannot do anything with the vehicle at that time. It will happen anywhere I am where it's a back road or on the interstate. I feel that Volkswagen should take back this veh because of the faulty system. I feel Volkswagen should pay my loan off so I can get in to another safer vehicle.

I keep getting phone calls of vehicle recalls I have a 2013 Jetta se 2. 5. I do not timber the date of the recalls but I know there is another recall on my vehicle.

There was a recall issues in Dec 2019 for replacement of a hose and/or mechatronic unit. There is no remedy. My car's electric motor stopped working. When clearing the error codes, my car does not work at all. When calling vw, advised that I can put in a new transmission and it will work. When I asked why that isn't the fix to their recall, they said they don't know yet. They advised that if I put in my own transmission and they determine a different part is needed anywhere in the process, they will not be able to compensate me for the recall. The car has been sitting at different shops trying to figure out a fix since July and has been undriveable since Aug 17.

Tl the contact owns a 2013 Volkswagen Jetta. The contact stated that a fuel line going over top of an electrical line or the electrical going over top of the fuel line causing the vehicle to overheat. The temperature gauge light illuminated with an audible tone. The contact coasted to the side of the road and lifted the hood. The contact stated that the coolant was bubbling and boiling in the coolant reservoir. The contact let the vehicle sit until it cooled down and added coolant into the reservoir and drove the vehicle to her son's residence. The contact called the dealer and informed them of the failure and was informed to scheduled an appointment. The vehicle was not taken to a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,194.

The doors do not lock when I drive the car and it does not lock with the key remote control. I have been investigated the problem that this car has to secure the doors, and apparently it is very common in these vw cars, although the problem not about security, I do believe that it is, because one believes that it lock all the doors and it is not so, that's why you think it should be repaired by you.

Key will not come out of ignition, making it impossible to turn off. Looks exactly like recall 19v615000 from last year, but my VIN isn't included, despite being in the same years and models. Ignition fails to recognize when vehicle is in park and won't let key be released. Leaves me stranded and unable to turn off car or remove key.

Igniton switch malfunction. Will not turn and leaves vehicle running, key is unable to be removed. Vw knows about this issue and fails to issue a recall. I brought this matter to their attention and they will not fix the issue nor reimburse consumer. Vw has not informed me of a recall or warrant on part nor has the dealership, although customer service states they mailed a notice to owners.