general problems of the 2013 Volkswagen Jetta - part 2

109 problems related to electrical system have been reported for the 2013 Volkswagen Jetta. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Volkswagen Jetta based on all problems reported for the 2013 Jetta.

36 Electrical System problem

Failure Date: 05/08/2020

I was told that my transmissions had a recall and when I called there were no open recalls for them I've been having a problem recently where my car was going from electric to gasoline which caused my car yo stall and then when I pressed on the gas my car would not go but the car would still be on with no dash bored lights on they come on and then they turn off. I asked if they can look at what was replaced and they said it would charge me an expensive amount to pay per hour which is crazy! when I first got the car there were a lot of codes that they completely erased from the car the day after I got it from another owner I was already having issues and she called and asked just there was no available slots then too. What my car is doing is dangerous and it's scary I don't even want to drive it at this point and I only had it since March 13th if this year and the recall was done in February the one guy told me and I'm the beginning he told me January and they won't do nothing about it my e mode won't come on anymore and when my car is in stationary it jerks continuously.

37 Electrical System problem

Failure Date: 04/07/2020

When inserting key and turning to start ignition, the key has to be wiggled a little bit to get it to turn. Also, when turning ignition off it is even harder to turn off, you have really wiggle and twist to the point where you're almost forcing it to turn off. The height adjustment of the steering wheel affects how hard it is to turn on and off. I always have the car parked when turning on and off the ignition. It's been doing this for the last year about but has become more often this happens in the last month.

38 Electrical System problem

Failure Date: 01/30/2020

Ignition is hard to turn. The key wiil not turn off the engine. The only way to get the ignition to turn off is to physically/aggressivley snap, flick, or jiggle it to turn off the engine. The engine is in park when the incidents occur. During a google search, there are numerous complaints of this occuring. There is a current recall of the microswitch causing ignition issues, yet ignition cylinder is not included.

39 Electrical System problem

Failure Date: 12/11/2019

While my fiance was on way to work at around 6 a. M. She stopped at light when she went to go it bucked a little then started going when all of a sudden the car would not move in the middle of traffic. Luckily some people where around to help her push it out of traffic she got hold of me went to her started car but would not move called tow truck had it towed to vw dealer where she had purchased it and has always had her service done. While waiting for service to call I did some investigation on computer and what do you think I found yep so many complaints with same problem. So when the call came from them was told few things wrong the electric motor was dead but he said the good news it is covered by the hybrid warranty then I said ok whats the bad news was told transmission needed to be replaced, I said to the gentleman that vw new about this and they just wait and pray the warranty runs out. I refuse to pay $7700 to fix it purchased car in 2015 with almost 14000 miles in all that time she when this happened she had a total of 59000 miles. Vw new they had problem did recall for a few but from what I read that does not fix the corrosion that has already happened shame on them and the dealers that sold them. These dealers need to complain to vw on behalf of there customers who came them in good faith and a fist full of money.

40 Electrical System problem

Failure Date: 12/06/2019

My car stalled on me 4 times between may 2018- December 2019. When the car stalls, the steering wheel locks and it feels like the entire car ceases to have power. 3 out of 4 times the car was in motion. 1 out of 4 times another car was hit due to the stall. In another 1 out of 4 times, there was almost a life threatening accident as the car was in motion, the steering wheel locked and I ended up on the opposite side of the road of traffic. Transportation canada has been notified of the safety concerns (I am located in toronto, on, canada and all incidents occurred in toronto). Volkswagen cannot determine the cause and have not provided a solution or a normal course of action to this safety concern. I am pregnant now and even more concerned. My car was bought brand new from the dealership in 2013 and has only been serviced at Volkswagen - it is in very good condition besides this reoccurring safety issue.

41 Electrical System problem

Failure Date: 11/07/2019

For the last 30,000 miles my vehicle has sporadically stalled out or shuddered heavily as if it was about to stall while driving at low speeds or accelerating. This month however, my vehicle stalled out and completely lost power for a few seconds while driving at low speed in heavy traffic on the interstate. Each time I was driving straight and not turning was involved. My transmission has been replaced twice and each time this did not solved the issue. These incidents keep increasing in severity and occur randomly so I do not know when to expect. I feel unsafe when these instances occur.

42 Electrical System problem

Failure Date: 10/25/2019

Tl- the contact owns a 2013 Volkswagen Jetta. The contact received a notification in the mail under NHTSA recall number :19v615000(electrical system, steering). The contact did not notify the dealer or the manufacturer about the recall. The contact was informed upon calling NHTSA that the parts are not available. A failure had not occurred on the vehicle. The VIN tool confirmed that the parts are not available. Jo.

43 Electrical System problem

Failure Date: 10/24/2019

Tl- the contact owns a 2013 Volkswagen Jetta. The contact received a recall notice under NHTSA campaign number:19v615(electrical system, steering). The contact took the vehicle to the independent dealer where she purchased the vehicle and they informed her that she would have to take the vehicle to an authorized vw dealer for the recall. The contact called NHTSA for further assistance and was informed that the parts are not available to service the recall. The dealer nor the manufacturer have been notified of the recall. A failure had not occurred on the vehicle. The VIN tool confirmed that the parts are not available. Jo.

44 Electrical System problem

Failure Date: 10/21/2019

Simultaneously both read doors would either not lock or not unlock due to faults vag03302, vag03303 and vag 03304. Doors would remain unlocked which is a security item or if doors did lock, it was never clear if I could open them from the inside or the outside. This is not only a security item but a major safety issue that vw generously charged me over $1100. 00 to repair on my own. It is very odd that this occurred with two doors that are seldom used and vw did not have a concern as there was not a recall for the problem. This is a safety and security item that should be looked into at a higher level.

45 Electrical System problem

Failure Date: 10/03/2019

Key gets stuck in ignition when turning off the engine.

46 Electrical System problem

Failure Date: 09/14/2019

Key gets stuck in ignition. Can't turn off engine. Also, often difficult to turn key from 'off' to 'on' position; key gets stuck in 'off' position.

47 Electrical System problem

Failure Date: 09/08/2019

Key gets stuck in the ignition, won't turn off unless I pull the fuel pump fuse to kill the engine. It's the second time it happens and unreal how much we gotta pay to replace it not mentioning the reprogram keys, I've read the same thing from so many people having the same issue. Maybe it should considered a recall.

48 Electrical System problem

Failure Date: 09/06/2019

Key gets stuck in ignition and I cannot turn off the engine. Vehicle was stopped in a parking lot.

49 Electrical System problem

Failure Date: 07/15/2019

Driving on city street, the engine quit. There was no power and the auto had to be towed to a repair station. Repair was jx1 power electronic output model which was coded and adapted to vehicle. :(per brunswick auto mart document). It would appear that this vehicle engine electronic control module failed. If the failure happened on a highway during high volume of traffic a serious issue would occur.

50 Electrical System problem

Failure Date: 07/14/2019

Key gets stuck in ignition and I cannot turn off the engine. Stationary in park.

51 Electrical System problem

Failure Date: 06/27/2019

Tl- the contact owns a 2013 Volkswagen Jetta. The contact stated the key failed to remove from the ignition. The contact called local dealer Volkswagen of panama city located at 3605 e 15th st, panama city, FL 32404, (850) 763-5495, was made aware of the failure. The contact discovered the VIN number was associated to NHTSA campaign number: 19v615000 (electrical system, steering). The manufacturer has exceeded a reasonable amount of time for the recall repair. The manufacturer has not been made aware of the issue. The part was not available for the repair. Parts distribution disconnect. Dp.

52 Electrical System problem

Failure Date: 05/30/2019

Ignition wouldn't turn off. Had to monkey with the key for about 5 minutes before the car would shut off. Multiple complaints have been made on this issue. Please issue recall. Also noted that the key has been difficult to turn at time since shortly after purchasing the car a month ago.

53 Electrical System problem

Failure Date: 03/18/2019

The vehicle stalls intermittently, losing power to the engine. At first, it began to happen monthly (50,000 miles) only while the vehicle was stationary (at stop lights or idling in the driveway). The engine would lose power and the battery light would come on, and the vehicle could be started again immediately. The vehicle also exhibited lurching acceleration at low gears. It would not trigger any codes (for either issue), and multiple vw dealerships were unable to replicate and diagnose the problem. The stalling then occurred while driving (70,000 miles), causing the steering to lock up. This occurred while on a freeway at 70 mph; the vehicle had to be pushed off the freeway by an officer and then towed. Still, the vehicle did not produce any codes. After over 1 month at the dealership service center and replacement of 4 different wires that appeared corroded, and the transmission valve body, the same issues persisted. The stalling began to happen more frequently, both while stationary and while driving, and began to trigger the epc light (80,000 miles). By this time it was clearly unsafe to drive. Not willing to rent a car for an unknown duration for the service center to attempt to replicate and diagnose the issue, I was forced to purchase a new vehicle.

54 Electrical System problem

Failure Date: 02/08/2019

Twice stalled at a traffic light, currently has engine malfunction code p2015 for intake flap valve failure. Vw states it is a known problem for the ccta engine code for 2011-2012 vw 2. 0t tsi engines. However since it wasn't extended to my vehicle even though they are the same they will not honor the extended warranty because NHTSA didn't identify my vehicle year yet.

55 Electrical System problem

Failure Date: 12/17/2018

My car while on the busy interstate suddenly lost power. It was running but pushing the gas pedal did nothing. I was able to get it to the shoulder. I shut the car off, waited 5 min, & turned it back on. The epc light was on. I was able to then maneuver slowly to a nearby truck stop to call for a tow. The car surged the whole time. 1 week later the vw dealership says engine electrical harness failure & that it will cost me $1200. Of course it's out of warranty & no recalls. This is dangerous & costly.

56 Electrical System problem

Failure Date: 11/30/2018

The mechatronic unit had already had to been replaced previously when the 2nd issue happened I was at the stoplight in the car lost all movement power the ac and all the instruments were also working door locks windows everything I got it towed to the dealership and they say it was the electric motor quoted me nearly $12000.

57 Electrical System problem

Failure Date: 10/12/2018

While driving on the highway the car cut off the epc light came on . I managed to restart and pull over and then after three attempts the car started and stayed on . The epc light came on again. I had the car looked at by the car repair shop that I was near out of fear of driving; but no sooner did I get the car back the same thing started happening to the vehicle( while in motion the car stalls no light necessarily come on with exception of the epc light which does not stay on. Oppose to me pouring money into the car I read about recalls and this same thing is happening in other models but my VIN is not listed and I want it included this is dangerous and inconvenienant please help me.

58 Electrical System problem

Failure Date: 09/24/2018

Key gets stuck in ignition when turning off the engine (vehicle stationary).

59 Electrical System problem

Failure Date: 08/21/2018

The key is stuck in the ignition cylinder with the car on and cannot be turned to the off position.

60 Electrical System problem

Failure Date: 07/26/2018

Key will not turn back to off position to shut off the car while parked.

61 Electrical System problem

Failure Date: 07/02/2018

Car keeps locking and unlocking at 10mph. Had my right rear latch replaced, now my left rear is doing the same thing.

62 Electrical System problem

Failure Date: 07/02/2018

Key gets stuck in ignition when turning off the engine.

63 Electrical System problem

Failure Date: 04/02/2018

Transmission replaced,steering wheel control not working,module failed.

64 Electrical System problem

Failure Date: 02/19/2018

Passenger isnt detected, airbags wont deploy on that side. Car randomly wont detect a passenger in the seat, and will deactive the airbags.

65 Electrical System problem

Failure Date: 11/16/2017

On December 8, 2016 we purchased a 2013 vw Jetta hybrid with extended warranty. Within 3 months it was losing power, jumpy and not driving correctly. This was for my 16 year old son. It would lose complete power on the street. Not ideal for a brand new driver. Towed it to dealer, told needed new transmission. Four weeks later we finally got car back. Still noticed a jumpy feeling when driving but assumed dealer fixed correctly. In November 2017 same thing happened, loss of power, jumpy, not safe at all. Towed in to dealer again and they said vehicle needed repairs of 12k and not covered by warranty. I could not pay that nor could I not understand why it wasn't covered??? dealer said car was undriveable and they gave us 500. 00. I still owe 11k on the loan. Please help, I am just sick about the way I was treated and the debt I incurred for no reason. I really feel like this was a lemon.

66 Electrical System problem

Failure Date: 11/03/2017

"fuel pump defect". My 2013 vw Jetta has been randomly stalling out in mid commute within the last few months. I will be driving and the vehicle just cuts off and I have to crank the car back on and being mindful of ongoing traffic. This is increasing becoming an issue as I initially thought it was a random occurrence however as this has repeatedly occurred out of no where when I'm traveling in heavy traffic it has become very scary in an accident occuring. I saw that there is a recall on select vw vehicles however it does not include my vehicle which appears should also be immediately included as this is a serious safety issue with this vehicle.

67 Electrical System problem

Failure Date: 10/01/2017

Epc light comes on and off. Vehicle loses all throttle, no power. Engine is on but electrical and gas pedal no affect. Shuts down. Drive 10-20mins shuts down. Hazard.

68 Electrical System problem

Failure Date: 09/01/2017

Key gets stuck in ignition and won't turn off. Vw dealership is aware of issue say oo by it is a common problem. Ignition cylender was replaced once already at 32,000 miles. Now the same issue is back at 70,000 miles on the replacement part.

69 Electrical System problem

Failure Date: 08/20/2017

Key gets stuck in position when turning off the engine. Can't turn off vehicle or remove the key.

70 Electrical System problem

Failure Date: 08/01/2017

Every time I go over 10 mph the door locks try to lock but they don't so when I brake and go less than 10 mph it happens again. During rush hour traffic they go off 50 to 100 times. It is an issue that I have seen from looking up the problem on the internet. It has affected every door in my car to the point where it has to be fixed and I am unable to open the doors from outside the car. Please help and look into this matter. It has been doing this for about 6 months.



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