general problems of the 2013 Volkswagen Jetta - part 2

104 problems related to equipment have been reported for the 2013 Volkswagen Jetta. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Volkswagen Jetta based on all problems reported for the 2013 Jetta.

36 Equipment problem

Failure Date: 09/14/2019

While getting my brake pads changed, the mechanic was unable to turn the ingintion switch to off while the key was still in the vehicle after being in park on their lift.

37 Equipment problem

Failure Date: 09/09/2019

Key gets stuck in ignition when turning on and off the engine. �.

38 Equipment problem

Failure Date: 07/18/2019

Takata recall . My roof cloth come off and my ignition has lock my lock key in and doesn't come out. Both my car keys are broking.

39 Equipment problem

Failure Date: 07/14/2019

The key was stuck in the ignition and not allowing the vehicle to turn off properly.

40 Equipment problem

Failure Date: 07/13/2019

The key was stuck in the ignition and not allowing the vehicle to turn off properly.

41 Equipment problem

Failure Date: 07/03/2019

My key constantly gets stuck in the ignition. My car turns on but not off which leaves me to unhook the battery and take out fuse so no one steals my car overnight. A lot of people I know with Jettas are having this same issues. I think it is a malfunction with the ignition switch. I also have a lot of electrical issues. My horn does not work, windshield wiper fluid doesnt work, my passenger window as well! there needs to be a recall ASAP !.

42 Equipment problem

Failure Date: 07/02/2019

The key won't come out of the ignition. I have now broken both sets of keys. . And still no recall. 11 pages of I broke my key in my ignition and still no recall. Absurd.

43 Equipment problem

Failure Date: 06/18/2019

Car won't shut off and keys are stuck in the ignition. Car is in park, I try wiggling it and turning the wheel but nothing works.

44 Equipment problem

Failure Date: 06/17/2019

Key will not come out of the ignition.

45 Equipment problem

Failure Date: 06/05/2019

The key got stuck in the ignition , not allowing the vehicle to turn off properly.

46 Equipment problem

Failure Date: 05/28/2019

The key is getting stuck in the ignition not allowing to properly turn off the vechile.

47 Equipment problem

Failure Date: 05/20/2019

Key is stuck in ignition. Car won't turn off. Apparently a known issue.

48 Equipment problem

Failure Date: 10/15/2018

Ignici�n won't work key stock.

49 Equipment problem

Failure Date: 10/13/2018

Key gets stuck in ignition when turning off the engine. No way to turn key, to shut off engine. Vehicle stationary running in park.

50 Equipment problem

Failure Date: 10/01/2018

The autolock door system fails to unlock the rear left door. A peson in the rear left seat position can not exit the door in case of emergency. There is no way that the left rear door lock can be bypassed. The problem was reported to vw of America on 10/17/18 (1 800 822-8987). The defective locking mechanism has been intermitantly malfunctioning for at least 6 months.

51 Equipment problem

Failure Date: 08/20/2018

Key gets stuck in ignition and I cannot turn off the engine.

52 Equipment problem

Failure Date: 07/27/2018

Ignition key becomes stuck in the on position. Car is running and can not be shut off.

53 Equipment problem

Failure Date: 07/06/2018

Key gets stuck in ignition when turning off the engine.

54 Equipment problem

Failure Date: 07/01/2018

Key gets stuck in ignition and I cannot turn off the engine. Also when trying to start the vehicle, the key gets stuck and will not turn. Happens when vehicle is stationary and parked - whether trying to start or turn off the engine.

55 Equipment problem

Failure Date: 05/12/2018

I was driving and my car stayed going at the speed I was driving it would not exhilarate or brake it stayed frozen for a couple of minutes.

56 Equipment problem

Failure Date: 05/10/2018

Car jerks when accelerating, while driving on the highway car turned off and had to be towed to Volkswagen dealership. After diagnostic Volkswagen said nothing was wrong with the vehicle. This is the second incident involving the car jerking and turning off, both times Volkswagen was unable to find any issues with the vehicle. I feel this is a safety concern with my wife and kids using this vehicle as a daily driver.

57 Equipment problem

Failure Date: 04/21/2018

After pulling out of a parking lot onto a main road at about 25-30mph the passenger front door flew open while driving and wouldn't latch. I took the car to the dealership where I purchased the vehicle and they diagnosed it to be a failed door latch. After fixing the passenger door latch, they proceeded to drive the car out of their garage and the driver's door latch failed with the same problem. The car spends most of it's life inside of a garage and is meticulously taken care of. I just turned 60,000 on the odometer the day prior to this happening.

58 Equipment problem

Failure Date: 04/10/2018

Key gets stuck in ignition and I can't turn off the engine. The car is parked while I'm trying to turn off the ignition to stop the engine.

59 Equipment problem

Failure Date: 03/19/2018

The ignition key was difficult to pull out, the car was difficult to shut off; then the key was difficult to turn; now the key is not turning and the steering wheel is locked up.

60 Equipment problem

Failure Date: 03/19/2018

The horn stopped working 1 week ago. I am also replacing bulbs every 2 months. I can't use my horn and the dealer is charging me a crazy fee to fix this. I am not the only one that's going through this.

61 Equipment problem

Failure Date: 03/05/2018

A few months back an error came up on my dash saying "hybrid workshop. " I called the dealership and they said it was regular for my car to say that at about 68k and that I would soon need a hybrid systems check. That light went off the very next day so I didn't stress it. Soon after my car began acting funny when coming to complete stops, the vehicle would jolt back into motion causing a hard breaking motion to occur. Soon after my transmission failed as I was parking. I was in reverse and the car suddenly stopped reversing and began to rev loudly before jumping back into reverse and then back to revving. After transmission failure, I brought it to the dealer and the dealership said it may be my mechatronics unit, after taking the mechatronics unit out they determined it was indeed the transmission. I've read of a recall for this very same problem hundreds of times online after searching it, yet my VIN isn't connected to any recalls on vws website.

62 Equipment problem

Failure Date: 01/08/2018

Took car in for recall at Volkswagen dealership. They "forgot" to do recall on airbag. Next time they performed recall but steering wheel is clicking, horn does not work, none of the steering wheel buttons function and airbag light remains on. Took car for an expensive engine repair and I told them the recall was not completed as the recall should have been and they told me the other Volkswagen marked it as complete and it would cost me $2000 because airbag has been ripped out and disconnected. So I have no horn, no steering wheel function keys, a steering wheel that clicks when a hard turn is made and a ripped, disconnected non-functioning airbag.

63 Equipment problem

Failure Date: 12/22/2017

Cspc:my 2013 vw Jetta caught on fire without any warnings. There was not overheating or any other signs that it was going to go in flames. All the warning systems seemed to be working, but it still didn't show any signs of problems with the electric wiring or anything else.

64 Equipment problem

Failure Date: 12/20/2017

This vehicle got spontaneous combustion (fire) from the left-front hood while driving to work. The car was totaled due to this problem.

65 Equipment problem

Failure Date: 11/17/2017

The key gets stuck in the ignition, either when turning on or turning off. This happened before at 19000 miles and the part was replaced. It began exhibiting the same problems early this year and has continued to worsen to the point of it being stuck for longer periods of time. It happens when stationary, either preparing to turn the car on or off. Ive been stranded away from home while trying to get it to turn. Sometimes it does relatively easy and other times it seems like it isn't going to budge. I have no other keys or even a key chain attached. Its just the ignition key.

66 Equipment problem

Failure Date: 10/18/2017

A few months ago , the driver side low beam light went off , with replacement and never turned on . Today the passenger side low beam light is off and won't turn on. The high beam lights work .

67 Equipment problem

Failure Date: 10/17/2017

Key can't turn ignition on and key gets stuck in ignition when turning off the engine.

68 Equipment problem

Failure Date: 10/01/2017

The ignition will not shut off. The key will not release to the off position. The key has to be wiggle, pulled, or whatever necessary to turn off. After or up up to 3 hours the car finally releases the key to the off position. This happens only when we have to remove the key to shut off the car. This happens every time we need to shut off the car.

69 Equipment problem

Failure Date: 08/14/2017

Key gets stuck in ignition when turning off engine.

70 Equipment problem

Failure Date: 08/13/2017

Key stuck in ignition, car will not turn off.


Other Equipment related problems of the 2013 Volkswagen Jetta


Jetta Service Bulletins
Jetta Safety Recalls
Jetta Defect Investigations