general problems of the 2014 Volkswagen Jetta - part 2

54 problems related to engine and engine cooling have been reported for the 2014 Volkswagen Jetta. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Volkswagen Jetta based on all problems reported for the 2014 Jetta.

36 Engine And Engine Cooling problem

Failure Date: 05/01/2019

Dealer issued keys are impossible to turn when attempting to turn off engine in stationary/park position. Have to flick key forward causing a power surge to shut the engine off. Process is getting worse, now fuel light is on stating that my fuel sensor is broken. Car has lost power when accelerating as well. This is all connected to the power surge needed to shut the car off. Dealership states, there has not been a recall for this type of issue, it will cost me upwards to $1000 to fix ignition cylinder. It looks like it's one of the only issues with this vehicle and is known by the dealerships. Dealership only advises to purchase new vehicle with "push to start. " this will be our first and last vw.

37 Engine And Engine Cooling problem

Failure Date: 04/21/2019

Takata recall. Driving on highway trying to speed up and epc light came on engine check light came on and started flashing and skid light came on. Car began to slow down, seem like shut off and I had to pull over on the side of the freeway. Would shut car off and turn back on, epc light and skid light would go away but engine check light would remain.

38 Engine And Engine Cooling problem

Failure Date: 04/09/2019

My key won't turn the car off when it is running. The steering wheel is not locked. Key feels like its going to break off and I can't turn it.

39 Engine And Engine Cooling problem

Failure Date: 03/01/2019

A 5 year old car with under 70k miles is now in the shop having the timing chain replaced. This is about half the miles and years that should be expected to go without timing chain problems.

40 Engine And Engine Cooling problem

Failure Date: 01/01/2019

My car has had many problems and has not been able to be fixed through the dealership. All problems occurred after 50,000 miles. The engine seems to run and start hard. The car would not accelerate when driving. It would rev up but no motion until something eventually switched into gear, while in motion on streets and highway. It will act like this for awhile without triggering a code. I would bring it to the dealership and would be told it was nothing. Eventually it will trigger the epc code, but the code will disappear the next time the car is turned on. About 4 days after that the engine light comes on. Volkswagen dealership has "fixed" this issue once before stating that it was a manufacture defect. They covered the cost, but since then it has happened again and they state that now I am responsible for covering the repair, when it wasn't fixed correctly or diagnosed correctly in the first place. I have missed numerous days of work, and have been without a car do to diagnosis/ repairs for over 2 months in this past year. This should not happen with only 56,000 miles on a car.

41 Engine And Engine Cooling problem

Failure Date: 08/31/2018

Tl the contact owns a 2014 Volkswagen Jetta. The contact stated that the vehicle leaked transmission fluid. The vehicle was taken to ken garff Volkswagen (115 e university pkwy, orem, ut 84058, 801-714-2300) where it was diagnosed that the o ring fractured. The vehicle was not repaired. The manufacturer was notified and referred the contact to NHTSA. The failure mileage was approximately 60,100.

42 Engine And Engine Cooling problem

Failure Date: 04/06/2018

The service light on my vehicle came on 4-5-18 when I arrived home. I turned off my car and turned it back on as the service light was no longer on. On Friday April 6, 2018 I went to the store and came back home as the vehicle was operating properly and parked on my driveway. Approximately one hour later I went to return some items as the vehicle will not crank over. My vehicle was towed to a near by vw dealership and four days later I was informed that the timing chain jumped and may have caused damage to my motor. I was informed that it may cost anywhere from $2,000. 00 to $10,000. 00. I was inform that a new motor will cost $10,000. 00. While viewing the internet I noticed multiple complaints, issues and law suits pertaining to this similar issue. Why is this not a re-call with multiple complainants?.

43 Engine And Engine Cooling problem

Failure Date: 12/29/2017

Dealership has had my car for 100 days and still not fixed. 2014 - 2 clutches and a rebuilt transmission later. Car was returned, same day 5th gear went out again on interstate 95 almost killed my son.

44 Engine And Engine Cooling problem

Failure Date: 09/15/2017

Key gets stuck in ignition when turning off the engine. Unable to turn off engine.

45 Engine And Engine Cooling problem

Failure Date: 09/06/2017

The contact owns a 2014 Volkswagen Jetta. While the vehicle was parked, the vehicle failed to start. The vehicle was towed to darcars Volkswagen silver spring (12511 prosperity dr, silver spring, MD 20904) where it was diagnosed that the timing chain failed and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and filed the contact's complaint. The approximate failure mileage was 72,844.

46 Engine And Engine Cooling problem

Failure Date: 09/01/2017

The horn does not work, engine light stays on while driving or in park, when you put gas in the vehicle you have to press the accelerator for it to start otherwise it will cut off, heater blows a little on 2 other than that blows out cool air.

47 Engine And Engine Cooling problem

Failure Date: 03/25/2017

The contact owns a 2014 Volkswagen Jetta. While the contact's daughter was driving at unknown speeds, the vehicle shook and the instrument panel lighting flashed. The driver depressed the brake pedal, but the vehicle failed to slow down or stop. As a result, the driver crashed into the rear of another vehicle. The driver sustained injuries to the left shoulder and back, which required medical attention. The injuries to the other vehicle occupants were unknown. A police report was not filed. The vehicle was towed to a dealer where it was awaiting diagnosis. Several weeks prior to the collision, the vehicle was taken to the dealer for the flashing instrumental panel lighting and intermittent starting issue. At that time, the vehicle was diagnosed as needing a new battery. The battery was replaced. The manufacturer was not notified of the failure. The failure mileage was unknown.

48 Engine And Engine Cooling problem

Failure Date: 12/13/2016

Tl the contact owns a 2014 Volkswagen Jetta. While driving various speeds, the coolant pump failed. An independent mechanic assessed the vehicle and stated that an unknown liquid sealant was applied to the coolant pump. The independent mechanic flushed the coolant pump and, after test driving the vehicle, a brown foam exited from the coolant pump sealing. The independent mechanic diagnosed that the liquid sealant (brown foam-like material) created a blockage within the heater core and caused the heater to fail within the vehicle in cold temperatures. Volkswagen of downtown chicago (1111 north clark street, chicago, illinois 60610, (312) 614-0196) was made aware of the failure via voicemail. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 69,000.

49 Engine And Engine Cooling problem

Failure Date: 12/01/2016

The contact owns a 2014 Volkswagen Jetta. The contact stated that the vehicle was driving sluggish and was slow to accelerate in any gear. In addition, various warning indicators illuminated. The contact was not able to drive over a certain rate of speed. The vehicle drastically drove slowly and then raced into third gear. The dealer diagnosed that the fuel injection may be at fault, but provided no specific diagnosis. The failure continued. The dealer stated that the o-ring needed to be replaced. If that did not provide a solution, the transmission may need to be replaced. The manufacturer was notified of the failure. The VIN was invalid. The failure mileage was not available.

50 Engine And Engine Cooling problem

Failure Date: 08/01/2016

The contact owns a 2014 Volkswagen Jetta. The contact stated that the epc warning indicator illuminated. Shortly after, there was a drastic reduction in speed each time the failure occurred. The vehicle was unable to be driven due to the failure. The vehicle was towed to the dealer and they replaced an internal part within the turbo engine assembly. Two weeks later, the indicator illuminated again and there was a drastic reduction in speed. The vehicle was towed back to the dealer for further inspection. The dealer was unable to provide a solution. The manufacturer was to escalate the concern and respond back to the contact to determine a repair remedy. The approximate failure mileage was 4,000.

51 Engine And Engine Cooling problem

Failure Date: 02/14/2015

We drove our 2014 v/w Jetta to grocery store and vehicle was parked in the parking lot while my husband was sitting in it waiting for me to return no more than 20 minutes the vehicle engine light came on and begin flashing and turned off and would not turn back on. We called aaa for towing and an extra battery but the batter was working fine. Almost 2 hours later waiting for 2nd tow truck to come and tow the vehicle, it turned over and we managed to drive 2 miles home and the car started one more time and has not turned back on since. We had vehicle towed to the dealer and the dealer says it is engine problem and we have to pay $396 to pay for repair. We have had this brand new vehicle for 9 months and it has burned my husband back and now it doesn't work. . . . .

52 Engine And Engine Cooling problem

Failure Date: 01/12/2015

At 13k miles the engine hydrolocked due to icing in the intercooler. Car is a 2014 Jetta tdi value edition. They "fixed it" by a vw TSB. Turns out it is a very well known issue. Condensation freezes in the intercooler at low temps (below 25 deg), then melts and is sucked in when you start your car (or try) the next morning.

53 Engine And Engine Cooling problem

Failure Date: 07/17/2014

Ref: NHTSA action number pe10034. Regarding my 2014 Jetta tdi (diesel): fuel tank was approximately 3/4 full. Filled remainder (approx. 1/4 tank, 3. 5 gallons) with ulsd auto diesel fuel at a service station in portage county, OH. I noticed an almost immediate loss of approx. 4 mpg in fuel economy. After researching the issue on various Volkswagen tdi/diesel internet discussion forums (in addition to various chevy and/or Ford diesel pickup truck internet discussion forums), the symptoms seemed to coincide with damage to the bosch cp4 hpfp (high-pressure fuel pump). Symptoms include: -- loss of fuel economy. -- minor hesitation even on smooth, level roads that gets worse over time. -- presence of metal "flakes" or "shavings" in the fuel filter canister and other parts of the fuel delivery/return system. -- I drove the vehicle to the point of purchase (an official Volkswagen dealer), and requested they provide me with a visual inspection of the fuel filter and fuel filter canister. This inspection confirmed the presence of naked-eye-visible contaminating particles (suspected to be aluminum metal "flakes" or "shavings") in the fuel filter canister, and possibly other parts of the fuel delivery/return system. Due to the fuel delivery/return system design, these metal "flakes" or "shavings" can be re-introduced into the high pressure fuel pump without being trapped by the fuel filter, causing further damage to the hpfp and cascading contamination (generation of additional metal "flakes" or "shavings"). Once fuel flow through the hpfp, fuel accumulator rail, and injectors becomes sufficiently restricted by contaminants, the hpfp can fail catastrophically, resulting in a sudden loss of engine power. This, in turn, can lead to a loss of vehicle control due to the absence of power steering. Case opened with vw customer care.

54 Engine And Engine Cooling problem

Failure Date: 11/05/2013

At operating temperature, after 20 minutes, engine quits when coming to a stop. Engine also has a hesitation when starting from a stop. Reported to Volkswagen of America and they opened a case number. They also told me to take to dealer which I did and the dealer kept for two days but did nothing to fix. Returned to me. I asked to upgrade to another vehicle, but sales manager said that I would "take a big hit".



Jetta Service Bulletins
Jetta Safety Recalls
Jetta Defect Investigations