general problems of the 2014 Volkswagen Jetta - part 1

According to the mechanic to whom we took the vehicle, there was a massive short in the mechatronics component of the transmission. The mechanic also informed us that there was no proactive action we could have taken prior to this incident to prevent its occurrence. The car and its components are still available for inspection. The short caused the vehicle to immediately lose power while being driven between 60 and 65 mph on an interstate highway, and the vehicle had to be pulled over immediately. No warnings were provided before the short occurred but the failure resulted in the generation of a warning message after the fact. The vehicle had been serviced recently, including a basic inspection of the vehicle's electronics and transmission. I am unaware of the problem having been reproduced by a dealer or independent service center, but having researched the issue I discovered that other owners of similar make, model, and year numbers have experienced similar issues. Neither the vehicle nor its components have been inspected by the manufacturer, police, or insurance representatives, though, as noted previously, we did have a mechanic inspect the vehicle and faulty transmission to determine the cost of fixing/replacing the transmission. Please see declined jobs on attached invoice from aspen auto clinic.

I was driving down the highway at 65 miles per hour when my vehicle suddenly appeared to go into neutral and I lost power in the middle lane and almost was rear-ended. I was able to move over to the side shoulder just gliding. The vehicle starts but while driving it the transmission suddenly appears to go into neutral. The symptoms are consistent with the recall 34j6 but when I look up my VIN it does not show any pending recalls.

Timing chain went bad. Car only has 70k miles on it. Auto shop said there should be a recall because so many of this model car have this issue. It’s a very expensive repair. My son is still making payments on the car and now has to pay $3400 to replace the timing belt. He was told that if he kept driving it the motor would be damaged. He loves the car but this is very disappointing of vw.

Power train/transmission clutch to fail to engage, loss of drive power in low speed and while drive in highways.

The contact owns a 2014 Volkswagen Jetta. The contact stated while driving on the highway at approximately 50 mph, the rmps revved however the vehicle lost automotive power. The contact merged to the side of the road and noticed transmission fluid was leaking. The vehicle was restarted however failed to increase in speed. The vehicle was towed to the residence where an independent mechanic diagnosed that the vehicle was leaking transmission fluid from between the transmission and the engine. A dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact referenced NHTSA campaign number:13v568000 (power train) as a probable cause for failure. The approximate mileage at the time of failure was 190,000.

I am writing this complaint in recognition of the 34j6 recall for the 2013 - 2015 vw Jetta hybrid. The vehicle has only 62k miles on it and the transmission suddenly failed. The vehicle was parked at an ice cream shop and after entering it to drive away, it would not move and a wrench came up on the dashboard. It was then towed to a vw dealer and they quoted approximately $20,000 for a new transmission. Vw dealer also said this vehicle was not covered under the 34j6 recall, though the failure symptoms are exactly as outline in the NHTSA's repair and recall document. We also contacted vw corporate and they told me to request good will through the dealer. They offered to then fix the car for $11,000. That price is also ridiculous. We denied paying those costs and towed the car to a private residence where it is sitting in the garage. The vw dealer charged us $205. 36 for diagnostics. Safety was put at risk, as the transmission suddenly failed without warning and could have caused a serious incident. I am writing this on behalf of a family member who owns the vehicle and I am taking care this vehicle's issues. I found multiple complaints of dealers doing this to customers, so I decided to file a complaint with the NHTSA. The recall should be expanded to all vehicles, there are only 7,000+ units, this is nothing for vw ag. The only warning light that came up was a yellow wrench.

The contact owns a 2014 Volkswagen Jetta. The contact stated that while pressing the brake pedal the vehicle suddenly shut off and and began to roll backwards causing a second vehicle crashed into the rear passenger side door. No injuries were reported. A police report was taken at the scene and the vehicle was driven away. The cause of the failure was not determined. The contact indicated that after the vehicle was service under a manufacturers campaign the vehicle had randomly shut off on several occasions and after restarting the engine the vehicle would operate as normal. No further information was available. The manufacturer was notified of the failures but no assistance was offered. The failure mileage was 149,000.

Timing chain failure on highway nearly causing serious accident. Vw will not cover repair. Timing chain failure is a common issue on these cars and is a safety hazard.

The car was driving fine then began to slow down on its own. I would press on the gas but it was not accelerating properly. The engine light came on and another light. The car just died and I was trying to get off the road and to a shoulder. Stuck on the road. Car was dead. I tried to move it. Then I went back to car and restarted it. It did start enough to get me off the road. I took it straight to the dealer and they said it would cost $10,000 to fix because it's a hybrid. They called it transmission troubles. It is in process of failing.

For the Volkswagen Jetta hybrid 2013-2015 units, a safety recall 34j6 was issued to service transmission issues that caused powertrain failure. The problem is caused by hairline fractures in the accumulator that cause insufficient transmission oil pressure (my vehicle is showing codes that this is the case). Recently, my 2014 vw Jetta hybrid has been experiencing issues as described by the 34j6 recall. My car would lose powertrain capabilities at stoplights or if I was slowing down. It would also occasionally stop and start when it was supposed to be idling. The dealership has confirmed that my accumulator is the issue,however, my VIN number is allegedly not affected by this recall. Can an investigation be put forth to determine if this recall can be extended to be more inclusive of VIN batches that it is affecting?.

Car suddenly losses its power and stops, and I have to turn off the car and turn on again to drive. It happens in small roads and in highways that causes very dangerous situations. No check engine or issues shown.

The vehicle will constantly try to switch from gas engine to electric mode while at a stop causing transmission issues. Code that show are as follow: p0841 and p17bf.

The vehicle transmission will disengage while driving. Dealer stated entire transmission needed to be replaced.

Hello, recently error codes p309d and 01314-013 were detected via a code reader. Translation of codes indicate powertrain system and/or abs ecm. The vehicle will lose power upon downshifting which requires the engine turned off and back on. Once the car reaches normal operating temperature, the issue does not occur. In addition, the hybrid system is not available. The monitor indicates the battery is being charged. The battery will discharge power, but not to the engine. Not sure where it goes. Finally, the loss of the hybrid system has resulted in a lower miles per gallon from 45mpg down to 29mpg. Vehicle is available to inspect. Loss of power puts me at risk. The issue has not been confirmed by an independant source including dealer, police and insurance company. The vehicle has had transmission problems in the past. Loss of power and certain gears, specifically even gears and reverse.

The transmission is regularly malfunctioning leaving the car jerking/stuttering when idling. At its worst, the car stopped working while I was driving (felt like it dropped into neutral). I had to stop in the middle of the road (in traffic) to stop and restart the car. I have taken the car to an official vw dealership/repair shop (smith vw in wilmington, DE) and was told the transmission would have to be replaced ($10k+ repair). I got a second opinion at autostream in annapolis, MD and was told the same thing. It has not been inspected by police or insurance. The check engine light is now on, though not 100% of the time despite the issue being consistent.

Epc light randomly comes on when driving ,car goes limp and I’ve came close to have 3 accidents. Had car checked out at Volkswagen dealership and they said no repairs were needed . The epc continues to come on and off this is dangerous occurs multiple times.

I was driving on a busy interstate at 65-70mph when an error notification flashed saying that there is a problem with my hybrid system, then disappeared. A short time later, my car began to rapidly decelerate and the engine just revved when I pushed on the gas. Fortunately, I was in the second to right lane of 5-lanes heading north and was able to coast into the far right lane. Unfortunately, there was no shoulder due to construction, so I was still blocking a lane. After turning on my flashers, I put the car in park, then turned it off. I was able to restart the engine, but could not get it into drive. I tried this multiple times with the same effect. The engine would start, rev when I pressed the gas, but would not move forward. This was a terrifying and life-threatening experience. I am so lucky to have avoided a catastrophic collision with another vehicle. As it was huge semis and other cars were passing me very closely and rapidly. After finally getting through to roadside assistance and the state patrol, I made progress in getting off the interstate and arrange a tow. The engine would go into neutral, so I was eventually able to be pushed off the interstate onto the shoulder of an exit ramp. . Read more...

Motor was replaced at 104,714 miles due to knock in engine. Got car after motor replacement and car is doing same exact thing with less than 5000 miles on new motor. Codes that are appearing are oil pressure switch and power train computer issues.

Without any warning, the clutch failed to engage with the transmission. There appeared to be sudden loss of power to the wheels, which left the car inoperable. Upon encountering this issue, we had the vehicle towed to a local vw service center. They proceeded to do an inspection of the vehicle and recommended replacing the entire transmission given issues with their mechatronic units. As we later discovered this is an issue that vw is aware of. Recall 34j6 regarding the mechatronic unit and transmission. I called vw customer care and they refused to cover any cost associated with the recommended transmission replacement from the service center. Given that this is a known defect, I'd like vw to stand behind their product and cover the cost of repair, which was estimated at around $9000.

I have a 2014 Jetta hybrid. My car lost power when I tried to use it. Brought it to vw of hayward and was told it was a faulty mechatron unit. Which I paid for. I found a recall on this unit but for some reason the recall didn't cover my vehicle. That odd because it says that 2013-2015 Jetta are being recall for mechatron failures (recall code 34j6). All of the problems described in the recall were exactly what happened to my vehicle. I think my car should have been covered by the recall. I don't think I shouild have to pay for this repair ($2400). This defect was known by vw and it is their responsibility to cover the costs.

The transmission in my 2014 Jetta hybrid has failed. The vehicle has only 52,315 miles on it. I believe volks wagon has a serious problem with the transmissions in a number transmission recall. Vw's customer care and corporate office offer no explanation or help. A friend had the same thing happen to her vw - low miles - total transmission failure. She paid $6000. 00 for a new transmission with a 1 of models it makes. I have had the car serviced at all the recommended mileage intervals at the dealership where I purchased it - the last time about 6 weeks before it broke down. Their multipoint inspection didn't have any issues with the transmission on it. Vw's tdi models had a major year warranty and 13 months later that transmission also failed. My car is at the dealership and they're awaiting my decision on repairing it. The cost to do so is $9033. 55 probably more than my friend's because mine is a hybrid. The hybrid system in my car has an 8 year warranty on it and I realize that the transmission is not the total hybrid system but it does connect to the braking system in hybrids. I guess what I'm saying is that there is something inherently wrong with Volkswagen's transmissions and they need to fess up and replace them at no cost. I purchased their product in good faith believing in legendary german engineering and have been sorely disappointed. The cost of this repair is almost 1/3 of what I paid for the car and my friend's experience has me doubting repairing it. My car is at heritage vw in union city, georgia for inspection. Vw has a policy that independent repair places must get a certification on each vehicle for each repair in order to purchase genuine vw parts. The cost of doing this is prohibitive so independent transmission facilities won't do the work. They're monopolizing the repairs to vw's. If more people knew this I don't think vw would sell very many vehicles in the united states in the future. Please help if you can. Thank you.

The contact owns 2014 Volkswagen Jetta . The contact stated while driving at 40-45 mph, the transmission warning light illuminated and the vehicle began to stall. The contact was able to veer to the side of the road and restarted the vehicle. The contact stated the failure reoccurred that same day while driving. The vehicle was taken to the dealer who diagnosed that the mechatronic was leaking out of the front seal causing loss of pressure build up and the transmission failure. The dealer informed the contact that the vehicle could not be repaired under NHTSA campaign number: 19v866000 (power train) as her VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The vehicle was not repaired. The failure mileage was 107,000.

I was on lunch brake, going through a mcdonalds drive thru, the car just shut off. I had to have it pushed out of drive thru. After several tries it did start again but shut off in the middle of traffic. I couldn’t shift it. I had to have it towed. Vw dealer said I needed a new transmission at 62,000 miles. Then I read about the recall and knew that’s what was the matter with my car. The trouble is my car is not on the recall list. It’s the same with many of us who bought Jetta hybrids. So I am out $15,000. The only transmission that can be used is the one on the recall.

My car died at mcdonalds and we had to push it out of the way. I was on lunch with coworker. Then it started and on the way back to work the car just stopped. We did not get hit but we sure could have. I had to have my car towed to dealer with my triple a. They told me I needed a new transmission. After many calls and much haggling I decided to purchase a transmission if I could have the old transmission back. I am sure my car should be part of safety recall vw34j6 and NHTSA 19v866. There are so many of us that are not on the recall but have the same problem. My car only had 62,000 miles. And I still owed a loan on it.

I had 38c4 recall fixed on my car on 1/14/20. Prior to that I did some electronic issues fixed. Recently I parked my car and it would not go in reverse. I got out of parking spot and was able to drive fwd. I was on my way back to work with my coworkers and my car just suddenly died. I restarted it and it went a small way further and died again. I had it towed to galpin vw, in west hills, CA. They said the computer read that it needs a new gearbox. I believe my vehicle has been part of a couple recalls but hasn't been flagged. One of the recalls ended with production date 10/2013 and mine was manufactured 11/2013. That might have been 34f6/4v. Not sure. My car died before the fix for 38c4 also. I was on a busy street and could have got myself and my coworkers killed. I tried to speak with vw customer care, with jennifer who said after speaking with superiors there was nothing she could do. My car only has about 62,000 miles. I need help with this.

The contact's wife owns a 2014 Volkswagen Jetta. The contact stated that while the vehicle was parked, there was oil leaking onto the ground. The vehicle was taken to two independent mechanics and diagnosed with a transmission coolant assembly leak. One of the mechanics related the failure to NHTSA campaign number: 14v182000 (power train) however, the VIN was not included in the recall. The contact was informed that the transmission oil cooler assembly and the intake manifold gasket needed to be replaced. The vehicle was then taken to the dealer and diagnosed with a rear transmission leak. The dealer informed the contact that the rear main seal needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 90,000.

In the process of diagnosing a transmissions issue for a 2014 vw Jetta tdi with a dsg transmission; this car was recalled as part of diesel-gate and resold after modifications. We are finding the transmission code related to this vehicle is not being found in any database related to this recall and the related firmware for the transmission is not part of the coc application. We are not aware of any foreign object damage prior to purchasing this vehicle.

2014 vw Jetta hybrid. Dq200 complete failure. Vehicle shuts off while driving and won’t go into gear. Taken to osteen vw jacksonville FL. Osteen vw + personal research shows that my vehicle ( should** ) be included in recall [ 34j6 ] NHTSA campaign 19v86600. Have contacted vw customer support, they told me to screw the off, that only NHTSA can add my VIN #. Why is my VIN # not added when 100% of everything involving recall 34j6 matches my vehicle??? please lord help me- my car has been in my driveway useless for over a year. I do not have $9000 for this repair. There are literally hundreds of people in my shoes dealing with this identical issues. Please help all of us.

As I was accelerating onto the highway on-ramp, my car made a loud cracking sound and smoke immediately began to come out of from under the hood of my car. I was unable to accelerate and I steered the car to the highway shoulder. All the service and warning lights on my vehicle were now on. I immediately turned off my vehicle. After waiting a few minutes for the smoke to dissipate, I opened the hood and noted oil on the floor. Upon further inspection, it became clear that there was a large crack/hole in the engine block which appears to have been caused by a blown piston. My vehicle had approximately 63,000 miles and had just received an oil change 5 days prior. This caused me to file a claim with the company that provided the oil change. Per the report attached, the company's insurance inspector determined that the engine failure was not a result of the oil change. See inspector's report and pictures attached, with personal information redacted. The vehicle is currently not functional. Based on additional research, this I believe this may be a result of a timing chain issue that affects a variety of vw models. However, based on VIN lookup and discussion with vw customer care, my VIN has not yet been determined to be covered under the timing chain extended warranty stipulated in bulletin vwp-18-07.

The contact owns a 2014 Volkswagen Jetta. The contact stated while the vehicle was parked, he noticed oil was leaking from vehicle. The vehicle was taken to ritchey automotive (5320 I-55 north jackson, ms 39211, (888-698-7459) to be diagnosed. The contact was informed that the transmission oil cooler o-ring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.

Recall [ 34j6 ] does not show my Jetta? yet my Jetta is 100% affected & 100% identical to the recall notice. My vehicle transmission has locked due to hairline fractures caused by pressure inside my dq200 7speed dsg automatic transmission electronic gearbox. Nhtsa campaign 19v866000. Please include my VIN number into the recall-.

I have had my vehicle for less than two months. First my battery died on me so I replaced it but oddly before that I noticed when I would turn on my car I had to turn the steering wheel in a certain direction or shake it and when turning it off I would have to try several times before it would actually turn off. So today I got home from work and it just wouldnt turn off at all after calling the dealership and them telling me to put it first gear and ram it into brake a few times it should work but but after 20-30 times raming my gear into park no success. I dont live in the best neighbor hood so the dealership suggested leaving it on and bring it in the morning finally I gave up and just about to walk in the house my husband gave it one more try and it turned but scared to turn it back on and im concerned it will lock permenatly and just like others I have to work to keep this car if I cant turn it off what do not only me but others in this situation do??????.

Crank car cut off like im out of gas. . . Wiring is bad powertrain as well due to code p0341 sensor.

April 13th,2020 I took my car in to the local vw dealership to have it looked at. Road testing produced nothing, but p1732 and p173d codes were found. The service department called the vw tech line and vw indicated that a new transmission was the only option. My cost would be $9236. 14. Afterwards, I stopped at the local independent german auto repair shop to have my paperwork looked at. This shop indicated that this was a new transmission design, intended for the hybrid, and that it was full of bugs. I was informed that vw knew about the issue and created a software bandage to fix it. The fix was not a permanent solution, rather to prolong the life of the car instead of vw fixing the issue under warranty. This shop also indicated that normal service done to cars would show a potential problem, but vw indicated to clear the code and not tell customers. Transmission I am not sure the exact date that the transmission issues began, but I do know that it was after March 27th, 2020. I know this because I worked all day for news America marketing and there were no issues with the car. On the day that the issue began, I had been using e-mode frequently and I noticed that the car was running hotter than normal. I stopped using e- mode. Currently the car is drivable. The check engine light does not come on regularly. When there is a problem, only odd gears are available. Gears 2,4,6, and reverse are not available. When the check engine light comes on, the car will immediately downshift to an odd gear. For example, 4th gear to 3rd. This results in the car slowing down quickly due to the high rpm. If the car is in 2nd, shifting to 1st causes the car to come to a stop over a short distance.

While driving on the highway, my car began to stop accelerating by itself. Once the rpm exceeded three, the epc light came on. Further on down the road, the check engine light came on, so I had the codes read and was told to replace the camshaft position sensor. The following day I had this part replaced and proceeded to drive on the highway again. The lights came on once again and an additional light came on as well. This time the car slowed down so much that I was almost hit trying to get to the shoulder of the highway.