Software problems of the 2014 Volkswagen Jetta

April 13th,2020 I took my car in to the local vw dealership to have it looked at. Road testing produced nothing, but p1732 and p173d codes were found. The service department called the vw tech line and vw indicated that a new transmission was the only option. My cost would be $9236. 14. Afterwards, I stopped at the local independent german auto repair shop to have my paperwork looked at. This shop indicated that this was a new transmission design, intended for the hybrid, and that it was full of bugs. I was informed that vw knew about the issue and created a software bandage to fix it. The fix was not a permanent solution, rather to prolong the life of the car instead of vw fixing the issue under warranty. This shop also indicated that normal service done to cars would show a potential problem, but vw indicated to clear the code and not tell customers. Transmission I am not sure the exact date that the transmission issues began, but I do know that it was after March 27th, 2020. I know this because I worked all day for news America marketing and there were no issues with the car. On the day that the issue began, I had been using e-mode frequently and I noticed that the car was running hotter than normal. I stopped using e- mode. Currently the car is drivable. The check engine light does not come on regularly. When there is a problem, only odd gears are available. Gears 2,4,6, and reverse are not available. When the check engine light comes on, the car will immediately downshift to an odd gear. For example, 4th gear to 3rd. This results in the car slowing down quickly due to the high rpm. If the car is in 2nd, shifting to 1st causes the car to come to a stop over a short distance.

While driving the vehicle, it starts to stall or have stalled while slowing down or sitting in rush hour traffic; or while stopped at a red light. The dealer stated the code was p0011 and the camshaft position sensor needed to be replaced. The part was about $75 and the labor just under $400. The check engine light came back on within 2 days and the issue started again. Now the dealer stated code p0011 again, and also code p0016 crank shaft position correlation which is the timing belt he stated. He also quoted a price over $3000 to have the work completed. I asked if this was the problem all along and the p0011 was misdiagnosed the last time since you have the same code again. Was the old position sensor bad or not. He could not answer. I told him I can't keep spending money if you can't grantee a fix. I don't want to come back in a few weeks with the same code, but the price keeps going up. Also, that stated they completed a recall update to the ecm software. I told them I was surprised as I had checked NHTSA and it stated 0 incomplete recalls. I know this as I researched the p0011 issue several weeks ago, and someone mentioned in a post to check for this update. . Read more...

"the engine may idle rough and stumble upon acceleration. This may be due to faulty engine control module software misadjusting the valve timing. " thi is the current safety recall for the same make model and year of my car, however, my VIN has not been included. This is the issue with my car. It will happen while in park, when slowing down to stop at a stop sign, a light, or in a drive thru. My car has stalled as a result at a stop sign and at a light. Last time this happened was yesterday.

2014 vw Jetta suddenly stalled while driving on the freeway. Engine stalled and had complete loss of power, reducing steering and braking capability, creating a dangerous driving condition likely to increase chances of a crash. Alternator light came on. Was able to avoid traffic and get over to side of road and shut engine off. Was able to restart, move car 10 feet, and stalled again. Restarted and drove straight to point of sale (dealer quirk vw of braintree, mass). Dealer had car twice, for six days total. Dealer said they were eventually able to reproduce the condition, but did not find a physical cause. Dealer said they discovered a "software update" was available to address this issue and applied the update. Dealer said the car was then "100 percent" not at risk of having this issue. Two weeks later, on August 9th, car stalled while driving about 35 miles per hour. Coasted to side of road and was not able to restart. Car was towed to same dealer (quirk vw) after hours. No new action taken yet. I plan to ask for a refund. This issue has put my life in danger as well as that of my passengers and the lives of other drivers around me, and I believe represents a serious defect in this car. With unexpected stalling and loss of controls while driving, I am put at the mercy of other drivers to avoid my car unexpectedly and at high rates of speed. I do not feel safe driving this car. I am concerned that the next time this happens, I or another person won't be so lucky.

June 2014 I brought my 2014 Jetta se to the dealership to have it looked at b/c the airbag light came on & other lights. They had my car for a 1. 5 weeks & claimed they were waiting on a new clock spring,finally after me getting agitated they fixed it,the car at the time only had 2000 miles on it. I was told by the service department it was just a electrical glitch and it's been fixed. Then August 19,2014,the traction control,tire pressure,etc lights came on when I was backing down my driveway,I emailed the service tech asking if I needed air in my tires he said no to then turn the car off and turn it on,that should resolve the problem. He then said if it happens again to drop the car off at the dealership. September 3,2014 the lights came back on and this time I demanded to bring my car in. My breaks were squeaking,all the lights from before where on & the back tires were making squealing noises,it only had 3750 miles on it. They had my car again over a week and came back with excuses,they said they were waiting for vw to give them the software update, they have 5 other cars that have also been waiting for the update. After me yelling and emailing everyone & going there myself to demand my car. They say vw hasn't release the update but they will dial it into my car. This is a serious safety concern and they are sitting on the fix. I then took my car to another dealership,meanwhile they deleted the error code so the traction etc lights are off. The other dealership said they couldn't give me a loaner car b/c vw wouldn't reimburse them unless the car gave them an error. I told them to call vw and get the error,they told me they couldn't. I would need to drive the car until the lights came back on and they could get an error code from the car. Meanwhile a week later I'm still trying to find a dealership in atlanta with a loaner car & can fix my defective car.