Two problems related to transmission stuck in gear have been reported for the 2019 Volkswagen Jetta. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2019 Volkswagen Jetta based on all problems reported for the 2019 Jetta.
Bought 2019 Jetta in sept. 2018. Jetta se, habanero orange. Currently has 39,500 miles on it. Had been complaining to the service department ever since my first oil change (roughly 5000 miles). I change the oil every 5000, and every time I asked about it, they refused to acknowledge the issue. No recall. However, at 39,000 miles my car began "hard-shifting" and would get stuck/locked in gear at slow traffic speeds (20-40mph). It would then slam into gear, and I would continue on my way. Took the car into Volkswagen, requested to see the foreman to replicate my issue. Talked to vw customer care in order to open a case. Replicated the issue with the foreman, and they took my car for inspection and repair. They found as follows: - burnt transmission fluid - metal shavings in the transmission fluid - metal shavings in the oil - metal shavings in the oil cooler. Car felt very unsafe for regular use. Car would not drive correctly. Being stuck in gear requires me to pull the vehicle over during freeway driving. Would not allow me to accelerate correctly. Happened during slow speeds, roughly 25-40mph, also, while speeding up to roughly 60mph.
Initially the issue was when turning from a light, the car would get stuck in a low gear and rev real high, until it straightened out a little, then it would switch. The last issue, from a stoplight, the car got stuck in a low gear and I couldn't go past 20 mph unless I wanted to blow the engine. I stopped on the side of the road, waited about 15 mins and slowly tested if the gears would shift and it did. Drove to the dealership and they just simply refilled the fluid and stated to pick it up the next day. This car's tranny fluid was refilled twice in the last two months. No parts changed at all, but they say it's fixed. Must be magical tranny fluid they put in this time. So now I wait for the car to breakdown again and hope that I don't get caught in a position where I need to accelerate and it gets stuck in a low gear. And to top it off, I got this vehicle because I thought a new car would be dependable. . . I drive sickly elderly clients to their appointments, and there is no way they can endure a breakdown of the car and wait on the side of the road.