Vehicle Shudder problems of the 2019 Volkswagen Jetta

When driving car makes a grinding noise and struggles with acceleration at around 25-30 mph.

I recently started a lease for a 2019 Jetta se. I started to notice a strange sound like scrapping and grinding as the car accelerated and particularly around the 20-30 mph mark. It is almost like a shallow howling and seemingly from the transmission. Please also note that I brought the car new about 25 miles on it and the noise started almost instantly. The vw dealership I went to gave no good resolution and informed me that the noise was 'normal' of this transmission. A noise coming from the transmission of a new car should never be taken as 'normal'. I have enjoyed driving the 2017 model the last 3 prior years and am very disappointed with this response and the way the vehicle is functioning. I hope vw does the right thing with either a proper fix or a recall. I am very concerned about the longevity of this issue and what it means safety wise now and down the line.

The car makes a grinding noise when accelerating between 25-40 mph and it changes gear. It does it in the city or highway.

2019 Jetta se purchase date 9/28/19, loud rattle/vibration/ shudder undercar drivers side, always there on light load acceleration 1600-1800 rpm. Car shudders under load 30-40 mph, acceleration diminished to limp approx 5 seconds, engine keeps running, no stall but feels as though it is ready to stall. Inquired with dealer service department, has never heard of these concerns. Car feels unsafe with potential to stall on acceleration, driveline has loud rumble and shudder, worsening daily, todays mileage 590. Conditions are when running and under light load and highway merging acceleration. Car does not merge well due to reduced power that feels proportional and due to under car shudder.

The wipers screech when operating headlights are not aligned properly wrong gear is displayed on the instrument cluster sometimes slight metal grinding noise when the clutch is depressed (can only he heard from the outside). Engine has soft hissing noise and shakes a little when the running cold (can be only heard from outside) . The dealership has failed to acknowledge this. Car shakes when reversing with gas.

Since day one car is shaking like a boat, when I drive it on a highway making it not stable. Brakes squeak and I see signs on the brake disk. I am with the original brakes. Car is shutting down when I park. When I switch again to drive, it is completely off from itself, key is inside and I have to turn the key off and then start the car again. Air condition is not working properly vw said they have better 8 zones air condition. I had oil lamp around 5000-6000 miles they said that the car should not have problems till 10 000 miles. I have problems accelerating, I am loosing power. I have grinding scraping noise from the transmission. Also transmission jumps when I drive, slow response. The engine is giving me lag when I am at traffic light, vibration and shaking. I make multiple calls to the dealership and Volkswagen group of America to tow and fix my car that I leased. I explain that the car is not safe. I have been involved in multiple accidents. I am not feeling safe operating this vehicle. It's been more than half year and not one problem is fixed.

Vehicle exhibits a grinding noise while driving in low gears.

I've had the 2019 Jetta for roughly 30 days now. I've noticed a strange grinding noise coming from the engine around 30 mph when accelerating under light load. As if a driver attempts to shift while the clutch is not engaged, the car produces a grinding noise (but this care is an automatic). So I decided to take it into vw to be looked at (young vw). They said and I quote "noise is normal operation of the drive system when accelerating. " that just doesn't seem right to me. . My husband has a reasonable amount of automotive knowledge and has made an assertions that the issues is related to the the transmission package; in his opinion any issue with the torque at low rpms. Vw refuses to even look at the issue, at this time. We worry is the car is defective and it damages the value of the vehicle and worse it's a safety issue as it causes accelerated heating and failure rate for the entire transmission system. My husband has researched the issue on google, document 32-18-01tt proves that vw ag knows this issue is a defect part, they claim that it's 'a normal characteristic of the vehicle' however, the document literally mentions the term 'scraping'. He has also tested the car, and if he put this car in manual mode and right before 4th gear hits 2000 rpm, switch to 5th gear and let it drop to around 1300-1400 rpm and accelerate lightly (especially on an incline); you'll hear a loud sound that scrapes all the way to 2000 rpm.

Everytime I accelerate past 40km my vehicle makes a loud grinding sound somewhere in the engine. I can be on any terrain and in any driving mode and it still does it. I have been to 2 dealers and neither will accept responsibily to fix it. This has been an ongoing issue since then second I bought it in February 2019.

Since I have owned this car the grinding noise has progressively gotten worse the transmission hesitates to shift now about 5k miles in. I called vw about it and they denied knowing anything about the noise. Vw came up with a software update for the transmission to fix this but it is apparently only for unsold cars. I find this ridiculous. The update is called 37l7, I know this information from a owner who got the dealership to update their car.