Fuel Pump Problems of Volkswagen Jetta Sportwagen

Volkswagen Jetta Sportwagen owners have reported 19 problems related to fuel pump (under the gasoline fuel system category). The most recently reported issues are listed below.

1 Fuel Pump problem of the 2010 Volkswagen Jetta Sportwagen

Failure Date: 04/18/2012

Driving on interstate at 70mph. Engine glowplug light and main failure light came on and engine quit. Dealer advised failure was due to high pressure fuel pump failure.

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2 Fuel Pump problem of the 2009 Volkswagen Jetta Sportwagen

Failure Date: 04/12/2012

While replacing fuel filter cartridge I found metal shavings in the filter housing. The next will be high pressure fuel pump failure with the heavy fuel system contamination by metal shavings as per common scenario. Should be not pleasant experience. Vw should concentrate on fuel filter/system routine check up and offer preventive maintenance.

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3 Fuel Pump problem of the 2009 Volkswagen Jetta Sportwagen

Failure Date: 01/05/2012

Tl * the contact owns a 2009 Volkswagen Jetta Sportwagen tdi. The contact stated that the vehicle would not start. The vehicle was taken to the dealer who diagnosed that the fuel pump was unable to pump fuel into the system and as a result, the fuel pump would need to be replaced. The manufacturer was not made aware of the failure and the vehicle was not repaired. The VIN was not available. The failure and the current mileage was 45,000.

4 Fuel Pump problem of the 2009 Volkswagen Jetta Sportwagen

Failure Date: 12/31/2011

Vehicle stopped running at highway speed. After tow and refueling car failed to start and run. Taken to dealer for service and informed that high pressure fuel pump was defective/had failed. This problem seems to be more than common for these tdi vehicles. Volkswagen of America refuses to offer assistance with the matter and will not acknowledge that these pumps are an issue.

5 Fuel Pump problem of the 2011 Volkswagen Jetta Sportwagen

Failure Date: 12/08/2011

The car made loud knocking noises and stopped. The service advisor first said there was an ignition in the fuel pump, then 10 days later he said it was fuel pump failure. All diesel fuel I purchased for the car was purchased at pmm mobil, 26393 vermont Ave. , harbor city CA. , 90710. I had just filled up with fuel 10 miles earlier and I was 1/2 block away from my home when the car failed, I could have been anywhere! the same service adviser gave no suggestions to help prevent another failure, leaving me to rely on the information on the internet to keep the car running.

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6 Fuel Pump problem of the 2010 Volkswagen Jetta Sportwagen

Failure Date: 11/24/2011

Diesel engine high pressure fuel pump failed while I was trying to pass another car on the freeway. Glow plug light when on and car immediately went into limp mode, dropping down to 35-40mph, making me unable to follow through on passing the other car and forcing vehicle behind me to brake. Was able to drive slowly 1/4 mile to exit, where the car stalled and would not restart. Towed to vw service center, where they found metal particles throughout fuel system. High pressure fuel pump had failed catastrophically, destroying fuel system and requiring entire fuel system replacement.

7 Fuel Pump problem of the 2010 Volkswagen Jetta Sportwagen

Failure Date: 11/17/2011

I was exiting the freeway when my car lost power. . The glow plug light started flashing and the service engine now light came on. . . Car ran for maybe another 2 mins at the freeway exit light then died as I made my way to the other side of the road. . . I opened the fuel filter canister before I towed it to vw. . I found the fuel filter to be full of metal shavings. . No rust or cloudy fuel. . . Just metal shavings vw dealer claimed the high pressure fuel pump failed and contaminated the entire fuel system. This is a major design flaw!!!.

8 Fuel Pump problem of the 2010 Volkswagen Jetta Sportwagen

Failure Date: 10/27/2011

High pressure fuel pump failed during routine driving in a residential area. Car was able to cost to a safe location away from traffic.

9 Fuel Pump problem of the 2010 Volkswagen Jetta Sportwagen

Failure Date: 10/23/2011

While driving through a busy downtown, our car suddenly lost power and would not restart. It was towed to the nearest vw dealership. The next day, we were told that the problem was related to a failure of the high pressure fuel pump. The service manager said the fuel pump had "come apart" and sent metal shards throughout the entire fuel system. When asked why this would happen he stated that "it wasn't the kind of thing that you could have done anything to avoid or prevent". At the time, we were not aware of the federal investigation and did not ask any further questions. The car was at the dealership for 5 business days and most of the fuel system had to be replaced (filters, pipes, hoses, pump, fuel distributor, etc. ). When we tried to get more information from a corporate customer service representative later in the week (after we learned of the investigation), he denied any problems with the fuel pump but did say that our failure appeared not to be caused by contaminated diesel. He refused to comment further on the situation and would not tell us whether or not the pump had been redesigned since our vehicle was made. When we picked up our car the service manager was also "unsure" whether or not the pump had been redesigned. Needless to say, we are still very concerned about the safety of our car and we?re thinking about trading it in. It was a very frightening and frustrating experience.

10 Fuel Pump problem of the 2011 Volkswagen Jetta Sportwagen

Failure Date: 10/12/2011

The diesel fuel high pressure fuel pump failed causing metal particles to contaminate the entire fuel system.

11 Fuel Pump problem of the 2010 Volkswagen Jetta Sportwagen

Failure Date: 09/28/2011

Motor lost most power but was able to go 10-15mph to get to end of trip. Check engine light came on and glow plug light flashed on & off. Called vw and they scheduled appt for next day, said it was ok to drive in. Began drive home on major city street. While driving, the engine died and would not restart. Car stalled in left lane blocking rush hour traffic. The driver of the following car was able to stop traffic enough to allow us to push the dead vw off the road to the right. Cars were attempting to pass us as we pushed it to the side. Called vw and they sent a tow truck. Diagnostics the next day found metal in the tdi diesel high pressure fuel pump. Fuel system is to be replaced under warranty.

12 Fuel Pump problem of the 2011 Volkswagen Jetta Sportwagen

Failure Date: 09/14/2011

Loss of power when accelerating away from a stop sign on a large busy intersection. Weather conditions were light rain temp in the 70's. Continued to drive for several miles at slower speeds (about 40 mph). Noticed a dash waring light was also flashing, something about a glow plug. All gages looked normal. Several days later notified the vw dealer of the of the condition the car was to get the 20,000 mile service. Service person said he would check it out. Called next day to ask if I had used bio diesel fuel. Replyed I had not and the same fuel in the tank had been un use when the power loss was noticed. Called next day to report parts were on order. Got car back about 5 weeks later and car works ok. Said they found particals of metal in the fuel system. Changed the fuel pump and a bunch of other fuel system parts on warranty.

13 Fuel Pump problem of the 2010 Volkswagen Jetta Sportwagen

Failure Date: 09/07/2011

The vehicle glow point warning light started flashing and vehicle lost power. Restarted and drove home with no further indicator lights. Restarted the following morning, check engine and glow point warning lights illuminated (glow point was flashing). Car lost power to the point that when the tow truck came the car could not climb the ramp under its own power though engine was running. Vw dealer reports that fuel pump disintegrated and sent metal fragments into fuel system damaging components of system but not entering engine.

14 Fuel Pump problem of the 2010 Volkswagen Jetta Sportwagen

Failure Date: 08/06/2011

While traveling at 70 mph on cruise control glow-plug light flashed solid, complete loss of power, engine stalled, and no restart. Dealer stated catastrophic failure of the high pressure fuel pump contaminated entire fuel system and would need to be replaced.

15 Fuel Pump problem of the 2010 Volkswagen Jetta Sportwagen

Failure Date: 08/01/2011

Vehicle was going at 25 mph when it started losing power. It stopped barely few feet after the intersection. Engine would not start. Vehicle was towed away to the nearest vw dealership. After investigation dealership says that they found traces of gasoline in the fuel pump and gasoline has destroyed the fuel system. I showed them my last three receipts as proof that I always put diesel in the vehicle. Car is at the dealership since 01-Aug-2011. They said they have to replace the whole system. Initially they have quoted about $4800 + labor but later on they agreed to fix it under warranty , car is only 18 months old and has 1800 miles. I am concerned that this may happen again as I still would end up going to the same diesel stations for filling and if they are contaminated as dealer says I may end up with a dead engine again.

16 Fuel Pump problem of the 2011 Volkswagen Jetta Sportwagen

Failure Date: 07/28/2011

In rush-hour traffic in boston the driver's foot was on the accelerator when the car stopped moving in the middle of the highway. Luckily, the ambulance and police arrived promptly and were able to get the car off the road. Then it was towed to the nearest vw dealership. The cars diagnosis was a fuel pump collapse. This was hard to believe seeing as we have only owned this brand-new car for one month.

17 Fuel Pump problem of the 2009 Volkswagen Jetta Sportwagen

Failure Date: 03/18/2011

Driving to the neighborhood post office, the car stalled with the glow plug light coming on as well as "engine fault" being displayed on the display. The car would not start and was towed to the dealership. It was determined the fuel pump failed and metal particulates were found throughout the fuel system. Dealership replaced pumps, hoses, and cleaned out other parts fuel may have touched (I. E. ,fuel tank) and covered the work under warranty. The service manager informed me it was over $4,000 worth of parts alone. He did confirm the fuel pump is covered under the powertrain warranty.

18 Fuel Pump problem of the 2009 Volkswagen Jetta Sportwagen

Failure Date: 01/28/2011

While on cruise control on I-55 traveling at 65 mph glow plug light illuminated, mfd message "engine failure workshop" appeared and engine died. Electrical power was never lost. Prior to coasting to a stop on the shoulder, mfd message went away. After coasting to a stop tried to restart engine, starter could be heard but engine would not start. Vw service department determined "mechanical internal fault in high pressure fuel pump. Metal fragments found throughout fuel system. Diesel fuel, mostly from interstate highway gas stations and stanadyne diesel fuel additive purchased from vw dealers used on every refill. Engine had 37,862 miles and was purchased new from a dealer 23 months ago. Vw replaced the entire fuel system.

19 Fuel Pump problem of the 2010 Volkswagen Jetta Sportwagen

Failure Date: 01/01/2010

The contact owns a 2010 Volkswagen jetta sportswagen. The contact stated that the high pressure fuel injector pumped failed, causing the vehicle to stall. The failure recurred repeatedly. The vehicle was taken to an authorized dealer and the vehicle was repaired. The manufacturer was notified. The failure mileage was 9,000 and the current mileage was 51,000.


Other Common Gasoline Fuel System related problems of Volkswagen Jetta Sportwagen


Safety Ratings of Jetta Sportwagen Cars
Fuel Economy of Jetta Sportwagen Vehicles
Jetta Sportwagen Service Bulletins
Jetta Sportwagen Safety Recalls
Jetta Sportwagen Defect Investigations