Radio/tape Cd Player problems of the 2014 Volkswagen Passat

I was driving at approximately 30 mph and upon making a normal 80 degree right turn, I heard an audible pop in the steering column. After that, my airbag error light came on and I lost function in my horn and all steering wheel face controls (vehicle information navigation for the dashboard, volume and radio controls, bluetooth connectivity, etc. ). After taking it to the dealership for repair and being told it was the clock spring, I began doing a little research on clock spring issues in Volkswagen Passats manufactured between 2010 and 2014 and that there was even a recall issued (although I never received any information on a recall from the manufacturer or the dealer). I have been told by my dealer that the repair will be covered under my extended warranty which I still have a deductible for. If this is a defective part then it should be Volkswagen's responsibility, not the owner.

While driving the vehicle, I noticed the airbag light had come on. This sometimes happens when something heavy is on the seat. While needing to honk the horn on the freeway because someone was merging on to the lane where I was driving, the horn would not work. I later discovered the radio control on the steering wheel did not work either.

Back up camera, radio do not work on a regular basis. Happened a couple of times in the first year but thought it was just a weird blip. Blue tooth disables my ability to make or receive a call while in the car. Radio cuts off or never comes on while driving or stationary. Telephone voice command is stuck in foreign language and even dealer couldn't get it to change back to english commands. Drivers door lock sticks and won't open from outside and sometimes inside. Need to get out on passenger side. Sometimes getting in I have to go to passenger side and can open from inside. Days can pass and things work ok and then out of no where, they don't work?? maybe electrical or software issue??.

2014 Volkswagen Passat. Consumer writes in regards to steering wheel malfunction and requests a buy back of vehicle. The consumer stated the first steering malfunction occurred on October 8, 2014, which caused her to loose control of the vehicle which resulted in her and another vehicle running off the road. The dealer informed the consumer the issue was due to corroded wires in the steering box, a computer update was needed and it was due to normal wear and tear. On October 22, 2014, the steering wheel malfunctioned occurred again and she almost hit a parked vehicle and a light pole. The dealer replaced the power steering rack and harness. On November 6, 2014, the steering wheel malfunction again. However, the dealer was unable to find a problem after having the vehicle for a week. The incident happened again on December 18, 2014. The dealer was unable to find anything wrong. The amplifier and radio were replaced.

Since purchased we have found the rns-510 radio navigation asystem to be a dangerous item that Volkswagen has known about for a number of years. Their tech tips number, tt 91-13-01 dated 2/8/2013, updated on 5/9/2014 basically tells the car owner to just live with it. I think not since it is dangerous and life threatening. In speaking with vw techs at a number of dealerships I have been told this system is , "crap', "sucks", " is underpowered", "has been a problem since it was introduced", "is a pain in the a%@", "will never work right because it is underpowered". My wife is afraid to drive it because of concerns with the aforementioned radio navigation system. When putting the vehicle in reverse and waiting from 3-7 seconds the rearview camera shows a picture. When placed in drive the rearview camera stays on the screen for around 8-9 seconds. My wife has found this distracting and dangerous in moving forward but having a rear view still visible on the screen taking the drivers attention from concentrating on the road ahead. The radio touch screen is also a problem that at times requires multiple touches to get a channel change, again a distraction to the drive. Now the navigation system in this unit also is a pain. When my wife would use the navigation system the map would freeze up on the original streets and not progress as she went forward. I tried all of these things and agree completely. This unit is garbage that is a big distraction that vw has known about since the rns-510 was first introduced. The rns-510 came in my Passat sel premium which is supposed to be the top end Passat. One would think that such a vehicle would contain a unit that would function in a safe manner. I think this is the type of defective part that should require a recall.