Brake Disc Pads problems of the 2009 Volkswagen Routan

We have had brake problems since we bought this vehicle. The brakes wobble and make noise. It started with less than 15,000 miles on the car. We have had to replace pads and rotors several times. Once under warranted and a few times after. We have had to change the hearings as well as the brakes and rotors. The problem is primarily with the front wheels and brakes. We are having the same problem again. The internet is full of complaints about this issue.

Problem with the car: start vibrating when brakes are applied, then start shaking. I have take the car to 2 different dealers (4 different times) since June 2011. First time dealer replace brake pads and rotors. Second time dealer service rep told "that nothing is wrong with it". Third they said "that's normal wear and tear" submitted a complaint through corporate. A lady from corporate called me back and told me the same thing the dealer told me. She also stated that will forward the compliant to the dealer manager. Fourth time: I took it to a different dealer. I asked her "does anybody call Chrysler and ask for guidance or see if they have any brake problems with their cars. By the way this vw is made by Chrysler. Fourth time: I took it to a different dealer. This dealer called me (phillips) and told that the first time the other dealer fix it, that was it. He keep on saying "that was a one time deal, if you want it fix you have to come up with over $350. 00. I told him that he was not right because the car still under warranty. I received the car back and the service ticket said " the rotors were resurfaced as a goodwill for customer satisfaction. I drove the car this morning and is doing the samething. I cannot afford for the brakes to fail and have a crash for the dealer to look pass the brake pads and rotors.

Bought the van in sept of 2009 with approximately 1000 miles. Were told it was a demo vehicle for auto shows. Had to bring it back within a couple of weeks for brake issues. . . Pounding-pulsating when stopping. Brake rotors and pads continually pulsate. Problem is worse when stopping on the downhill or when brakes are heated or pressured. Feel like we lose breaking ability when breaking on the downhill. We have brought the car in multiple times to have the situation corrected. Under warrantee agreement, rotors have been replaced a couple of times, pads replaced several times at volkswagon's expense. Problem continues to occur. Last service (5/10/11) at volkswagon dealership, brakes were inspected and we were told numerous problems needed fixing including front and rear rotors resurfaced, pads, etc. But even though car was still under warrantee, they would not cover the repairs and we would have to pay for them. Volkswagon has records of service to our van so know of the ongoing issue with the brakes from the time we purchased it. We have spoken to other owner who is experiencing same issue with her brakes. We feel that volkswagon needs to help solve this problem as obviously replacing rotors and pads does not solve the problem. We use this car to travel between homes in CT and FL and feel that this is a safety issue that needs to be addressed. Car was purchased from and serviced at gene langan volkswagon in glastonbury, CT and also serviced at lokey volkswagon in clearwater, FL. Last service, when they refused to cover cost of repairs to brakes was at lokey in FL. We have complete set of service records.

The contact owns a 2009 Volkswagen Routan. The contact stated that the front brake rotors were warped. While depressing the brakes to a stop, the vehicle would shimmer before stopping. The vehicle was taken to the dealer previously who replaced the brake pads and rotors under warranty. The manufacturer was not notified of the recent failure. The VIN was unknown. The failure mileage was 26,000.

Since purchasing the vehicle as a new car in October of 2009 we have experienced intermittent but chronically reoccurring issues with violent shaking during braking on our 2009 vw Routan. To work the problem the rear brake rotors and pads were replaced by the oem three months after purchasing the vehicle. The problem persisted & after repeated visits to the dealer the front brakes and rotors were replaced by the oem at 15,019 miles on October 27, 2010. Vibration during breaking still persisted at highway speeds but was manageable. In July of 2013 heavy vibration returned. The dealer informed us all four tires had uneven wear and would need to be replaced, along with all 4 air pressure gauges. Shaking continued so we then paid to have the front rotors and brake pads replaced again at 47,300 miles (appx) on August 6, 2013. As of now the vehicle still vibrates at highway speed braking although less violently. We believe several issues are at play possibly: - inferior or defective brake rotors, both factory installed and oem replacement rotors - chronic stability issue at highway speeds - uneven wear on tires which contributed to more rapid wear and tear - near simultaneous failure of all 4 air pressure gauges before 50,000 miles. We have kept the replaced tire pressure gauges, break rotors and pads if NHTSA would like to examine.