Ignition Switch problems of the 2010 Volkswagen Routan

23 problems related to ignition switch have been reported for the 2010 Volkswagen Routan. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2010 Volkswagen Routan based on all problems reported for the 2010 Routan.

1 Ignition Switch problem

Failure Date: 12/25/2019

Recall: 11v151000 / 28g1/u8 I almost got into at least 3 times a big accident, as engine shutting off suddenly while I'm driving. This happens anywhere: highway ; intersections, and in heavy traffic. After inspection by a Volkswagen specialist at �e&c auto repair�. Fernando conclusion: engine shutting off because they have a problem with the electrical system ignition switch. This is a safety problem under Volkswagen's recall. Driving this vehicle is an incredible threat to the public road. The driver, passengers, and the surrounding traffic participants are exposed to a safety risk. Based on information on campaign 28g1/u8 (manufacture date from October 2009 through June 2010), my vehicle (manufacture date: March 2010) is qualified for repair under a safety recall. Please provide me authorization number, for a local dealership, to be done safety repair.

2 Ignition Switch problem

Failure Date: 05/10/2019

The key on my vehicle (2010 Volkswagen Routan) has gotten stuck in the ignition switch while parked and has also gotten stuck on start (causing the engine to crank consistently). My vehicle has an open recall for an ignition switch problem so I took it to my local dealer (gerald jones Volkswagen in augusta, georgia). I was told that they could not help me because management refuses to purchase the parts for my vehicle due to the cost of the parts. They said I would have to take my vehicle to another dealer 1-2 hours away. I am now having a difficult time getting my vehicle repaired due to the distance.

3 Ignition Switch problem

Failure Date: 05/02/2019

I believe the ignition switch is faulty but my VIN does not come up under the ignition switch recalls (15v194000 or 11v151000). One time when accelerating up a bumpy hill going about 40 mph on a highway, the vehicle shut off and power steering was not available. I was able to maneuver to the side of the road and turn it off, put it in park, and turn it back on. Another time on a flat bumpy road, accelerating at about 35 mph, the vehicle shut off again with no power steering available. I again pulled over, put it in park, turned it off and then restarted it.

4 Ignition Switch problem

Failure Date: 12/10/2018

Tl the contact owns a 2010 Volkswagen Routan. When the contact attempted to start the engine, the ignition switch produced an abnormal winding noise. The vehicle was not diagnosed or repaired. The dealer was not notified. The manufacturer stated that the VIN was not included in NHTSA campaign number: 15v194000 (electrical system). The vehicle was not repaired. The failure mileage was 118,000.

5 Ignition Switch problem

Failure Date: 04/26/2017

Ignition switch recall. While I am driving my car I have experienced a sudden jerking in the car feeling as if my vehicle is trying to stall out. My car will suddenly shut off completely while I am driving or it just won't start at all. I have to use jumper cables to get it started again and it takes several minutes before it actually starts up. I also experienced not being able to remove the key from the ignition when the car has stopped suddenly or when I try to start it up and it won't. Also when I push the button to close and open the back passenger doors, one of them will half close then open back up half way then stop and close have way again all on its own.

6 Ignition Switch problem

Failure Date: 02/28/2017

Key fob is stuck in the ignition and unable to remove it will not turn off stuck at accessories unable to turn off to remove key. Saw recall NHTSA #14v396000 on ignition switches 2010 Routan. Parked in driveway and unable to remove key or turn off acc position.

7 Ignition Switch problem

Failure Date: 04/29/2016

The contact owns a 2010 Volkswagen Routan. While driving 40 mph, the vehicle stalled without warning. The dealer replaced the ignition switch. The manufacturer was made aware of the failure. The failure mileage was 60,000.

8 Ignition Switch problem

Failure Date: 10/15/2015

The contact owns a 2010 Volkswagen Routan. While driving at various speeds, the steering wheel seized without warning and the electrical systems failed. The failure recurred numerous times. The vehicle was taken to an independent mechanic where it was diagnosed that the ignition switch failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was not included in NHTSA campaign number: 15v194000 (electrical system). The failure mileage was approximately 50,000.

9 Ignition Switch problem

Failure Date: 10/01/2015

Tl- the contact owns a 2010 Volkswagen Routan se rse. The contact stated that while driving at various speeds, the vehicle stalled and various warning lights illuminated. In addition, various electrical functions were lost. The vehicle was able to restart after multiple attempts. The failure recurred intermittently. The vehicle was taken to an independent mechanic where it was diagnosed that the ignition switch was faulty and needed to be replace. The vehicle was not repaired. The VIN was not included in the NHTSA campaign number: 15v194000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 84,000. Jo.

10 Ignition Switch problem

Failure Date: 09/21/2015

Tl-the contact owns a 2010 Volkswagen Routan. The contact stated that the key had to be put into the ignition switch with force and took several attempts to start the vehicle. The contact also stated that she had to use force to take the key out of the ignition switch and after several attempts the vehicle would no longer start. The vehicle was towed to the dealer and was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15v194000 (electrical system), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000. Sw.

11 Ignition Switch problem

Failure Date: 09/17/2015

While car is in motion, the engine will turn off, causing the power steering not to work. Volkswagaon customer care shows that in June 2011 ignition switch was replaced. Vehicle had 15,000 miles. They offered no help at this time.

12 Ignition Switch problem

Failure Date: 06/04/2015

The contact owns a 2010 Volkswagen Routan. While driving 20 mph, the ignition key fell out of the ignition switch independently and the vehicle remained on. There were no warning signs illuminated prior to the failure. The vehicle was taken to a dealer. The technician was unable to diagnose the failure since it failed to turn off. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown. The VIN was not available.

13 Ignition Switch problem

Failure Date: 05/19/2015

The contact owns a 2010 Volkswagen Routan. While driving approximately 30 mph, the vehicle stalled without warning. After restarting, the vehicle resumed normal operation. The VIN was excluded from NHTSA campaign number: 15v194000 (electrical system). The dealer stated that the ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.

14 Ignition Switch problem

Failure Date: 12/15/2014

Tl-the contact owns a 2010 Volkswagen Routan. The contact stated that the vehicle ignition failed to release the key. The failure recurred numerous time. The vehicle was taken to the dealer where it was diagnosed that the ignition switch failed and needed to be replace. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 23,200. Aw.

15 Ignition Switch problem

Failure Date: 08/14/2014

On August 14th, 2014, I placed my key in the ignition of my 2010 Volkswagen Routan. The car/engine made an odd sound when the key was turned and all the lights went out. Additionally, the dash lights started flashing and my key became permanently stuck in the ignition. I heard a very rapid "clicking" noise under the hood so I opened it and discovered the fuse box under the hood was the source. Upon opening it, I heard a very fast clicking sound and felt each fuse and found the large fuse, 2nd from the left front was clicking very fast and loudly. I needed the vehicle so I used jumper cables and this eventually enabled my car's key to release. All the warning lights were lit up and I left the engine run for approximately 8 min. , then turned off the car - to verify it would start again. It did, and now only the engine warning light that lights upon an incident is still lit. I called my closest vw dealer, who has services my car in the past, and they claimed no knowledge of the issue and stated the recall #66665 electrical system - ignition switch - is not applicable to my vehicle. Sure it isn't! exact same issue that is noted in the recall, but somehow my vehicle is not one of the ones affected. I am pursuing thing with the service manager, but so far only push back.

16 Ignition Switch problem

Failure Date: 06/18/2014

We bought out vw in 2013. We just found out on July 23 that there was a recall on the 2010 vw Routan. Headlights are not coming on and the its an ignition switch problem but the dealership won't fix it.

17 Ignition Switch problem

Failure Date: 04/24/2014

Sent my 2010 Volkswagen rountan to a detail shop on April 23, 2014 at 930 a. M. In mcallen texas. While being worked on and thereafter completed, the technician had difficulty getting is started in which a hazard warning indicated a "bad key". Technician was able to get it started and we drove our van west approximately 45 miles. Upon arrival at residence noted that ignition stayed stuck in accessory mode and drained my battery. Sent to dealership for diagnostics and repairs, and after six days of research and study, end result is a faulty ignition switch. I did some research and found campaign - recall id # 66665 for my vehicle but only to the manufactured date of July 2010. My vehicle was manufactured August 2010. Looking at that it is only a matter of days of those 12000 vehicles that were called in to repair free of charge, that perhaps my vehicle could be one of hundreds more to come forward with the same complaint? I only thank god that while driving 65 to 70mph that ignition switch did not accidently go into accessory mode from the on position and risk accident thus resulting in injury or death. My VIN# 406558 and mileage is at 56,000.

18 Ignition Switch problem

Failure Date: 10/23/2013

This is more of a question than a complaint. Recall # 11v-151000 sudden engine shut off was reported March 2011 as of April 2012 Volkswagen quarterly performance report says: over 80% affected have been fixed and only 166 were unreachable. So why do I see the same complaint on your website as late as Aug 2013 could this be the few that were not fixed? or is it possible the problem is affecting more cars than reported? I have a 2010 Routan , I am seriously thinking about trading it in before the "sudden engine shut off" happens to my family. Am I paranoid? or do I have a valid point. Can someone tell me? Volkswagen says I am paranoid. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

19 Ignition Switch problem

Failure Date: 08/01/2013

The contact owns a 2010 Volkswagen Routan. The contact stated that when attempting to power off the vehicle, the key would remain stuck in the ignition. The vehicle was taken to a dealer where it was diagnosed that the ignition switch needed to be replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 67,000.

20 Ignition Switch problem

Failure Date: 06/13/2012

The car will randomly will not start. The battery and lights seem to work ok at that time so that is not the problem so it probably is the ignition switch or a sensor. Then car will work again with no changes or fixes made. The problem is hard to replicate but since it happens randomly it normally happens in the worst possible time.

21 Ignition Switch problem

Failure Date: 06/10/2011

Our 2010 Routan had engine failure multiple times since we purchased it in June 2010. We would start the car&the ignition would click back off. It has progressed to the point of the ignition turning off while driving. Several times it happened while on road in traffic,causing car to crach into curbs or fences. It culminated in a collision on the freeway due to the ignition shutting off & we were unable to properly brake or swerve away from colliding into back of car. We had informed the dealer several times of the problem&they were never able to locate problem. May was the most recent time we had informed mckenna vw twice of the problem,once at a service appt&once by phone after car had collided with curb after engine failed on street. In June,after collision on freeway,we were made aware of a recall on the ignition of 2010 Routans. This recall was made because the ignition switch from on to accessory and thereby could cause crashes . The air bags also did not deploy in the crash. The Routan was going roughly 45 mph at had severe front end damage.

22 Ignition Switch problem

Failure Date: 05/23/2011

While driving my 2010 Volkswagen Routan at approx 20 mph in a school zone the engine stalled on me. The steering wheel locked up and I had to frantically put the van into park while attempting to restart. This vehicle has done this same thing approx 10 times over the past year. I have notified dealership who said they could not duplicate the issue and that the vehicle had no codes stored the 1st time the vehicle was sent in for repair. 2nd time it was sent in they kept it over the weekend so someone could drive it an were able to duplicate. They put a new ignition switch in. Van is at dealership again for same issue. They again are saying they cannot duplicate issue and no codes are stored. I was told they will be replacing ignition switch again and "hopefully" this will solve the issue.

23 Ignition Switch problem

Failure Date: 03/01/2011

Death & injury risk! Volkswagen 2010 Routan suddenly shuts off while driving on the highway at 65mph. This has happen more than a few times. Today is the last straw as I was driving on the highway with my kids. I barely survive the incident. I have been taking the vehicle to vw service multiple times. I keep getting the runaround and they say the vehicle is fine as they cannot reproduce the issue. I guess my kids’ lives are not important to vw. The van is bran new and only has 8k miles. Vw said that they could not do anything and the only advice was that if it shuts off again donot turn on the vehicle stay where you are just call road side assistance. That is the most ridiculous advice I have ever heard! I would need to stay in the middle of the highway or in between a traffic intersection with my kids. I have struggled so much to escalate this and now finally vw has replace the ignition switch base on the 03/10/11 recall. This van also has other problems with the automatic doors. These doors smash my kids and have had some injuries because of this. You trigger the doors to open and you think they will remain open but they don’t lock. The doors rapidly close them self, trapping anything in their way. The same behavior happens as you walk away and think the door will shut and lock. You come back from walmart and see that the doors are wide open. The last thing I need is some sicko hiding in the vehicle and I think my vehicle is safe for me and my kids. Also when you put the van in reverse the vehicle stutters and jerks with little tork. I have taken the vehicle for these issues as well and they are not able to replicate so they cannot do anything. In the process of all of this I have also found the most depressing news, my vw is actually a Chrysler. I could not believe it when I heard this but I confirmed it. No one ever told me that I was actually buying a Chrysler van. I thought I was buying a german vehicle. These horrible events have been traumatizing.



Safety Ratings of Routan Cars
Fuel Economy of Routan Vehicles
Routan Service Bulletins
Routan Safety Recalls