Volkswagen Routan owners have reported 76 problems related to service brakes (under the service brakes category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Volkswagen Routan based on all problems reported for the Routan.
The brakes randomly stop working. At random times you go to brake and have to push the pedal all the way to the floor to start stopping. 2nd issue. The car dies and looses all power at intermittent times while driving. The car has to be restarted while driving. Could be driving 70 on a hwy or 30 on a residential street. Either coast to the side of the road to restart. . . Or quickly put the car in neutral and restart it while driving. Both of these have almost caused wrecks several times. Unknown own causes to both as they happen at random and different times.
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Battery failure due to parasitic draw from ignition iod fuse ( j13fuse) reads 0. 9 draw and m11 fuse ( hvac system) reads 0. 6 draw. First occurrence 2/10/24 and second occurrence 2/11/24. Informed auto repair shop on 2/12/24 and goes in for diagnostic 2/15/24. Abs control module failure( intermittent ) egr valve replacement (8/9/24 due to overheating but no warning lights due to overheating was displayed which is strange) speed control sensor was replaced as well 8/9/24 but still has problems getting stuck or not reading the right speed . Consumes fuel faster than normal as well . Getting about 9 miles to the gallon.
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At first it starts off the vehicle will just shut off while you are driving which is very dangerous I have read many people complaining about this it needs to be recalled then the brakes go and then the transmission seal I have done all the maintenance up keep on my vehicle there is no reason for the vehicle did you shut off the way it keeps shutting off and dying for no reason the battery keeps dying by the next morning when nothing is left on in the vehicle it has caused me a great deal of grief and it is very scary when you have children in the car and your vehicle just shuts off on the freeway when everything is electric guess what no breaks.
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This has happened multiple times. The ignition will cut off which make the car engine quit running. Loss of braking, steering, power has left me in the middle of intersections being nearly avoided being ran into. When this happens all the warning lights come on and the engine turns off. The exact problem vw recall number 28h1 is affecting my vehicle.
While driving on a highway at 65 mph, vehicle shut down, lost brakes, steering, and all power, had to coast to a stop, narrowly avoiding a collision. Upon exhaustive review, tipm was faulty, causing starting issues, intermittent power loss, and fuel pump issues. As this van is manufactured by Chrysler (for vw) and their (identical) model has the same issue, it was known and recalled, it is appalling that no recall exists for this vw model. These vans are being financed and bought by families, and like us driven daily with children in them. The issue is widespread, very well known, but as in our case, not disclosed by dealerships as no official action has ever been taken, and no official record exists. We have learned all about it through trial and error, and are having to pay for possibly fatal errors committed on the part of the manufacturer - who, to state again, has in fact already recalled the vehicles due to it being such a wide spread and dangerous issue with a primarily family vehicle. Again, for clarity, the vw Routan is no longer in production, but when it was it was manufactured by Chrysler for vw, and is part for part a Dodge grand caravan/Chrysler town and country. Why is this critical recall in existence for only a portion of the vehicles? this has become a major issue as we have to continue reducing this van until we can sell or trade it.
The ignition key inadvertently moves into the off or accessory position, the engine will turn off, which then depowers various key safety systems including, but not limited to, air bags, power steering, and power braking. This has happened to me several times including while driving on the interstate and in traffic. I was able to pull over but it is very difficult when power steering and power breaking goes out. I had children in the vehicle several times when this has happened. Per volkswagon website, I removed all keychains or anything that would cause the key fob to be weighed down. When I contacted them, they said my van is not under recall even though it is the same exact issue previous models had been recalled for. The only symptom prior was the check engine light was on.
Thank god I was not going fast. Vehicle shut down completely while driving. Was able to put in park and was able to start it back up. Apparently, the Routan is manufactured by crysler and this issue also happens with the 09 town and countries as well.
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Tl the contact owns a 2009 Volkswagen Routan. The contact stated that while driving approximately 25 mph, the esc warning light suddenly displayed, and the braking system erroneously activated causing the vehicle to abruptly stop. The contact stated that after turning off and restarting the vehicle, the vehicle operated normally. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The approximate failure mileage was 140,000.
Five times in the past 6 months the power in the van basically turns off. The steering becomes next to impossible and the brakes become extremely tight to the point you can't even use them. It is terrifying to have zero control over your car considering I have 4 children. It has happened while I was going only 30mph and also when I was going 45 mph. It happens when I'm going straight and has also happened while turning. Since the latest issue I refuse to drive anywhere that I can't take back roads to.
I was driving home from work approx. 30-35 miles per hour and my van died. I lost power steering and brakes. Luckily I wasn't seriously injured. There was no warning. No service engine light. Within a span of less than 2 years ive already replaced the fuel pump, the battery, and the alternator is still new and under warranty. The ignition/power windows fuse constantly needs adjusting so I can roll my window up or down. All the dash lights come on randomly as well. Sometimes the windshield wipers would come on. Never had a vehicle die on me while driving due to manufacturers issues. After reading other consumer complaints about the same issues im very confident its the tipm. Some complain that this costs people $1 000s on a chance that you can get a couple more years out of it. The van wants to turn over and continues cranking when key fob is in ignition but doesn't turn over. I cannot get it to start at all.
We purchased this vehicle used in August 2018. The first long distance trip the transmission quit working on PA I-76. My family could have been killed as the van shifted eradically, stalled while in motion, and stopped shifting all together. We took the vehicle back to where we purchased it. They sent it to the transmission place that originally did the transmission work. They replaced a defective part. Ever since the repair the van shifts hard and at odd times. Three weeks ago it began leaking transmission fluid and began to shift erratically again. No indicator lights illuminated. We had it towed to the transmission shop again they said it was our breaks, we had it towed to our mechanic, it's not the breaks. It is again at the transmission shop. This has cost us time, money and our safety. What will it take for vw to issue a recall on this van- who has to die for anything to be resolved.
Reported issue to vw recall group via telephone 5/13/2019. This is very similar to a recall that took place for vw Routan 2009-2010 that were created between the dates of October 2019 to June 2010. Our vehicle was created in August of 2010, and I suspect the same parts were still used. Two issues have occurred with 2010 vw Routan sel minivan 4. 0l issues started occurring after replacing a lost key fob. Key fob was ordered through local vw dealer (bob king vw) and replaced. First issue: car would not start. Put key into ignition switch, turn key, the ignition switch clicks but the car would not start. In order to start car, wait and repeat steps until car actually starts. Second issue: (highly dangerous) intermittent shut off while driving causing power steering to turn off as well as brakes. Very dangerous combination due to the fact that turning becomes very difficult as well as braking. In order to brake you have to apply great force to break since there is no power to the car. This issue has been encountered over the past two months at least four (4) times while the primary driver has been driving the vehicle. The first three times the vehicle was in motion in a residential area. The last time this issue occurred 5/13/2019 the vehicle was in motion on a major road way near an intersection. Evasive maneuvers were taken to get vehicle off of road and into a nearby parking lot off the street.
Van cuts off while driving. Inability to steer, limited braking. Car goes completely dead but still start back once I have completely stopped. This is very hazardous especially when your driving over 45 with a lot of traffic following behind you.
Multiple times in the past few months the car has stopped running while I am driving. Vehicle in motion on highway. In past have taken to dealer with this complaint and they can find nothing wrong.
My van shut down while driving for the fourth time. I was slowing down to a stop at a light and the engine lost power and I lost power steering and brakes. This has been happening much more frequently now than before (with 3 times in the last month). My van is not included in win module recall as the VIN is a couple of digits off. This is very frustrating and scary.
When driving down the road going about 30mph my car suddenly shut off. No indicator lights came on and my power steering was gone as well as my ability to brake well. Looking online their was a recall on my model year and make of van for the same problems with the ignition switch but my VIN number did not pull up a recall. I contacted vw and they also stated my car was not part of that recall. Thankfully I was able to pull to side of the road safely.
My van shut down while driving again. I was slowing down to make a turn and the engine lost power and I lost power steering and brakes.
My van shut down while driving again. I was slowing down to a stop at a light and the engine lost power and I lost power steering and brakes.
My van has shut off twice now while driving. Both events have occurred while turning right, at a slow speed on city streets (one time with my children in the vehicle). I lose power steering and brakes and the engine appears to shut down (radio remains on). When I first tried to restart it, it wouldn't and then the second attempt sounded unusual but it did start. The traction control light lit up on the dashboard as well. Both times were in good driving conditions. After the first time, due to my research on the issue, I only use the fob with nothing else hanging from it. In addition, I also have the issue of the vehicle randomly not starting. I usually get it to start by fiddling with the shifter. Of course, my van is not included in the ignition module recall, which is completely absurd as it is clearly happening to a lot of us. I love everything about this van except for these two major issues.
We were driving the vehicle when all of the sudden it stalled! there is no check light on and when it does this we lost all power breaking and steering. This almost happened to us around an elevated corner luckily we had just past the curve when we lost all power. In reading this is a common problem on the town and country Routan grand caravan and all associated models. Something should be done due to the danger and potential risk to human life! we bought this van to keep our children safe not have to worry of it will loose power steering at 30 mph in a canyon corner!.
While taking my grandson to school this morning on a very curvy country road the engine died on my 2009 volkswagon routain. Having no brakes and no power steering made it very difficult to control vehicle. I turned on emergency flashers when car finally stoped turned to off position then restarted engine. This is not the first time this has happened to me and my wife. Problem cannot be diagnosed by dealer why can't Chrysler fix this serious problem before someone gets injured or killed. I know as well as NHTSA that this has happened to many people. Previous recall fix for ignition switch at wv dealer to solve this problem did not work . Its a shame that many people have to injured or killed by a serious known problem like this before companies are forced to fix them.
Driver air bag has failed twice resulting in high dollar repairs. Brakes go bad extremely fast. Already replaced 2 full sets of brakes and rotors in 2 years; less than 10,000 miles on each set. Vehicle violently jerks when in reverse on a hill. Abnormal amount of popping in steering. Dealer unable to pinpoint problem with jerking or popping.
I am writing to address a safety issue I have with my vehicle, a 2010 Volkswagen Routan. My husband and I purchased this car last year and shortly after its purchase started to experience electrical issues with the vehicle. These issues included warning lights on the dash illuminating, power failures of the dash board gauges (specifically the speed gauge) and radio, and most alarmingly the car would completely stall and lose power. This issue of losing power to the entire car has happened both while the car is in motion and while it has been stopped at traffic lights, as well as at high and low speeds. We took the car to a local vw dealership hoping they might be able to diagnose the issue and fix it. After nearly 3 weeks of having different parts replaced, being told the issue was solved it was not. When driving the vehicle with only the key in the ignition it performs better, although still dies occasionally, but with anything on the keyring it will die almost instantly. It wasn¿t until after removing our car from this dealership that we learned about a recall on the vw Routans that seemed very similar to the issues we were experiencing. Upon research we discovered that our vehicle was produced within the same month of the recalled vehicles but apparently not before the ending date of that recall. So other vw dealerships would be happy to replace the malfunctioning part but at an out of pocket cost for us, which we simply cannot afford, especially after the bill we are still working to pay for other unnecessary work. As a consumer it is very frustrating to have a vehicle that is clearly demonstrating the same issues as previously recalled vehicles but does not fall under that recall. We have reduced to only driving this vehicle as necessary and no longer use it to transport our two young children as we fear greatly for their safety.
I have replaced the brakes and routers 3 times since owning the van at over $1000 each time. The biggest issue I have is the fact that the car won't start. Very frequently, the van will not start leaving my kids and I stranded. It is a huge problem as I commute to work and we like to do things out of our area, not to mention just drive in general. This has been happening for a long time and has gotten worse over time.
Car flashes abs esp skid control monitor, shuts car off while driving. Goes back off, does it again. Locks the car, won't start, then starts a bit later. Cooling system , heater hose issues, brake issues, cruise control shuts off randomly. Could kill someone. Internet search esp Volkswagenddefect. Comvolkswagen_routan_problems. Htm all exactly what I have experienced since purchasing this vehicle a year ago. Afraid to drive it.
My vehicle is experiencing the same problem as other vehicles of the same year that received a recall. The car just shuts off, loses power and all steering, braking and so on. It makes the vehicle very dangerous. The other vehicles in this year all had bad ignition switches but vw refuses to include my vehicle and others like it of the same model year that have the exact same problem. I believe that they need to expand this recall to include more vehicles of the 2010 model. The vehicle is not safe to drive and is scary when it just cuts out on you when you are driving 30-40 mph plus.
After my van has been sitting for a while and it been warmed up for 15 minutes. With in the first 2 to 5 miles of driving the traction control light will come on and the van will shut off and the steering wheel and break will fail. Then I have to turn the key to off and restart the van and it sometime repeat itself if I'm stuck in traffic.
I own a 2011 Volkswagen Routan. I bought it in August of 2014 with 50,000 miles. In November 2015, the vehicle started having issues. Every once in a while when starting the vehicle the engine would crank but not start. Then would start right up the second try. This problem got worse within a short amount of time. It took several tries to start. I took it in to my local vw dealership where they diagnosed it to be a timp failure. I got the vehicle repaired costing me $1028. 17. It had 69,000 miles at the time of repair. After doing research on this issue I have found there to be several other complaints with the same issue. This needs to be a recall!!!! since this is the same vehicle as the Chrysler town and country that happens to have the same problem and has a recall for the timp module. Also the brakes suck! my husband replaced them shortly after we got the vehicle and need replacing again.
My Mini-van shut off/ stalled while I was driving on the road. Every time it stalled I was driving slowly through construction zone or in front of a light where I had to pressed the brake to stop the car for over 30 seconds. I send it to vw service for repair but no problem was found. I am too scared to drive the car because I never know when its the next time it will stall again while I am driving on the road.
Vehicle shudders violently on stopping from variety of speeds. This is felt in the brake peddle, steering column, steering wheel. Vehicle shakes front to back and side to side on braking. Vehicle still appears to brake adequately, though something is definitely wrong with the braking system, doesn't seem safe. Vehicle is driven lightly in a variety of conditions, carrying passengers (kids). We currently have a case open with Volkswagen and they and the dealer are both saying it is likely a wear item and not covered under warranty; this on a vehicle with less than 20k miles on it. Also of note is the van is manufactured by Chrysler and they extended brake warranty for 3/36 due to known and long standing issue with brakes.
I am now going to have to replace my brakes and rotors for the third time and possibly the control arms as well. I understand that there is a service bulletin for this. Why isn't there a recall for this? many customers have the same issue.
Tl- the contact owns a 2012 Volkswagen Routan. The contact stated that while driving at approximately 60 mph, the vehicle required a longer stopping distance than necessary when the brakes were depressed. In addition, the front fog light failed to operate when engaged. The failure recurred intermittently. The vehicle was taken to an independent where it was diagnosed that the rear rotors were corroded and needed to be replaced while the failure cause for the front fog lights were unknown. The front fog light bulbs were replaced and the vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 55,000. Jo.
My wife was driving our van when she pulled out onto the main road from our driveway when the vehicle lost all power, including power steering and brakes. Fortunately there was no accident but she did have to stop the vehicle and cycle the keyswitch to restart the vehicle. I have contacted the closest dealer to have this known recall fixed on our van only to be told they have to witness this event happening. Though this has happened 3 times since we bought the car used 3 months ago it is a very intermittent issue. The dealer is about an hour and a half from our house which makes it a 3 hour round trip and a day off from work. I don't mind taking a couple of days off to get this problems solved but the service manager told me some of these vans have not been repaired for 4 months because they cannot duplicate the problem. Whatever happened to the customer is always right? needless to say this is a safety issue and a huge liability. I did contact Volkswagen customer care and they told me the dealer should replace the part and it does not have to be witnessed by their personnel. With that information in an e-mail I once again contacted the dealer and they basically told me vw customer care was wrong and they would have to duplicate the problem in their shop. I am very frustrated with this whole process. It is a known problem. . . Shouldn't they fix it before harm or even death comes to my loved ones? the dealer is lithia vw (phone (541) 774-7500) in medford ,oregon and the service personnel I talked with was named zach. I do have the e-mail from vw customer care and that came from a representative named justin. I would appreciate any help in this matter. Thank you!.
I was driving along a highway with my wife and children when all the power in my vehicle shutoff. I lost power to the engine, power steering, and power braking. I was able to get the vehicle over to the side of the road without incident. Since then I have had several electrical issues and the Volkswagen dealership has attributed it to a failed totally integrated power module (tipm).
We have owned the vehicle for about 2 months with no issues, when we purchased the vehicle it came with a clean carfax listing no recalls. On 3/10/15 my wife was driving on a 2 lane country road going about 35mph when the vehicle suddenly lost power and she lost control of the vehicle. The engine appeared to have cut out, she had no power steering and no power brakes and was unable to stop or steer the vehicle. The dash displayed the anti-slip light, but no others. The vehicle slowed down to a stop, thankfully there was no oncoming traffic as she was no longer in her proper lane, and no cars behind her. She was able to put it in park and restart it as if nothing had happened and it was fine after that for the rest of her commute. We contacted vw about the issue and they requested that we bring the car to a vw dealer for inspection. We did that, and vw claimed that our vehicle was not impacted by recall # rna1, but instead they insisted the issue was caused by a faulty egr valve, and gave me an engine trouble code of c121c that they claimed corresponded with the failing egr valve. Vw charged me over $100 for the diagnosis, and a day later after complaining to vw customer care they agreed to refund the charges. I brought the vehicle back to the independent dealership that I originally purchased the car at the same day that vw diagnosed this, and they were not in agreement with the egr diagnosis, and also could not corroborate the trouble code c121c as being related to an egr issue, rather it comes up as a torque request signal denied trouble code instead. The independent dealer also found that I had stored codes for abs malfunctions, sunroof errors and mic/ccn instrument cluster. The independent dealer cleared these codes before leaving that day. On 3/25/15 my wife was driving at about 35mph when the cars engine shut off again in a similar fashion. No codes.
Problem Category | Number of Problems |
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Service Brakes problems | |
Brake Disc Pads problems | |
Brake Disc Caliper problems | |
Brakes Failed problems | |
Brake Abs Warning Light problems | |
Brake Sensor problems | |
Brake Grinding Noise problems | |
Brake Loud Noise problems | |
Brake Disc Rotor problems |