Volkswagen Routan owners have reported 76 problems related to service brakes (under the service brakes category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Volkswagen Routan based on all problems reported for the Routan.
I bought this Routan aprox 8 months ago,nothing but problems,it has shut down in city traffic and highway speeds,I am aware of recall #28h1 from vw that 2 vw dealerships deny even exist. The dealer I bought this from test and diagnosed it as a defective wins module { ignition switch } and contacted a vw dealership in barre vermont and said they would order a module and scheduled a date to install it,a couple of days before appointment I myself decide to bring in myself and called to verify the date and time,there service department asked me for a recall number of which at the time I did not have because my service manager where I bought it from set this up. After tracking down the correct service rep at walker vw in barre vermont she informed me they did not order the part and there is no wins modules available yet 06/01/15 even though this recall was dated in March of 2014 ,still no fix whats up with that ? I guess our lives and the lives of our loved ones do not matter it is time for someone or the NHTSA to impose some serious preasure on volkswagon and demand that our vehicles be repaired correctly they should be brought up on charges for deceiveing the public. Even my own dealership has not been telling me everything until I corner them or catch them off guard, come to find out after squeezing it out of my own local service manager is that a wins module had already been replaced in my Routan for the prior owner,probably to pasify the customer. I am at this point looking at the legal grounds we all should have against these corperations like volkswagon or even Chrysler since they produced Routans for volkswagon. I would hate to trade this vehicle in just for some other sap to be stuck with a lemon . Its just not safe or dependable and we have a long trip in two days 50/50 chance we make it down and back with know problems ???.
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all problems of the 2009 Volkswagen Routan
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While driving typically at speeds less than 45 mph the vehicle engine will shut down and electrical power at the dash is lost. Vehicle will restart after it shuts down. Problem is not consistent. Dealer can not verify the complaint, therefore can not repair. Nhtsa recall 14v396 appears to be the correction for the issue. Dealer will not perform the recall until they duplicate the issue. Has been at the dealer for 6 days with no duplication of the complaint.
Vehicle completely turns off while driving, losing all control, use of brakes and steering. It has been 4 weeks since the recall was sent out and there is still no fix available, and the company can not give any other information besides they are working on it.
Was driving on a residential street when the engine shut off without warning. Completely lost all power (steering, brakes, etc). Was able to pull over to side of road thankfully only going 25 mph and no traffic. Put vehicle in park, started up immediately and ran fine after that. Received recall letter in mail the following week stating the ignition switch can turn off without notice incident happened 2 additional times, similar circumstances. Spoke with dealer and vw corporate on 3 separate occasions. Volkswagen states they do not have a solution for the recall repair at this time, nor will they do anything about the possible safety issue of the vehicle shutting off and causing an accident.
Driving from indiana to phoenix the van began to shake violently while braking downhill on mountainous terrain. Temperature gauge went up over 200 and van smelled warm. Van did not overheat and problem subsided once back on level ground. Purchased van used on July 10 2012 with approx 25,000 miles.
The vehicle's rear brakes are prematurely wearing uneven in the rear of the vehicle, causing safety concerns for my family. When I went to look up brake replacement online one of the reviews said that a clip was left off during the manufacturing process during the merging between Chrysler and Volkswagen.
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all problems of the 2010 Volkswagen Routan
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Volkswagon Routan 2010: the steering wheel shakes violently upon breaking a regular speeds, especially going downhill. Front rotors were replaced at 22,000, 35,000, and now 54,000 miles.
The engine turned to off while I was driving and depowered power steering and brakes. At that point I restarted the car and was able to drive. Took the car immediately to vw dealer, kept the car for 24 hours, and they could not replicate the incident so nothing was done by them. This happened again at 93000 miles on August 8, 2014.
When I brake the streering wheel shakes from other consumer complaints it is a brake issue as it only happens when I brake. There needs to be a recall! the car is still under warranty when it started happening!.
When the vehicle is traveling near 30mph or even higher than that, when the brakes are applied, it shakes violently. This causes the driver to have to hold the steering wheel very tightly to avoid loosing control. The breaking system in general seems to be faulty as the brakes and rotors have had to be replaced/changed every two to three months. It is very expensive to replace these brakes and rotors as well as pay for the labor every few months. This is a great concern and should be considered for a recall.
This vehicle has been serviced by the selling dealer since it was purchased July 2011. This vehicle has had many serious / safety problems. The breaks have been replaced 2 or 3 times. The most recent problem was the power break booster (or something like that) has failed. My wife was not able to stop the van. She went through a red light where cross traffic was traveling at speeds of 40mph or greater. Her driving skills and using booth feet on the break peddle she was able to slow the van and steer it from getting blind sided. It is my belief that this vehicle is unsafe, and should be removed from the roads. The amount problems, while repaired under warranty is un-heardof for a newer model vehicle. Safely for the occupants and others around is the no. 1 priority. With all the problems this van should be removed and marked unsafe, and un drivable. This last part that failed could become a major recall.
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all problems of the 2011 Volkswagen Routan
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Shortly after purchasing the vehicle we noticed the front brakes caused a vibration/ wobble at speed when braking, this was with less than 9000 miles on the vehicle. Now again at little more than 24000mi. We are taking the van in for warranty replacement of the brakes and rotors. I'm told by my original dealer that there is a service advisory notice for this issue.
At least twice per month when I drive my van, the steering will suddenly go out, then the brakes will stop working, then it will just shut off. So far it has only happened when I was driving at pretty low rates of speed. I've called the vw dealership several times and each time they say that they haven't heard of anything like this before and want to charge me a fortune just to look at it. With the newest recall, I cannot understand why my vehicle is not included and the dealership still claims that they have no clue what I'm taking about when all these vehicle were made bu the same manufacturer. This has happened so many times, I can feel it in the steering right before it happens. As soon as my steering starts to get tight, I have to hit the brakes right away before they go out, and turn the car off. Usually when I restart the car, it's fine. This is getting ridiculous and I should have to go through this with a vehicle when there is a proper fix. I have 4 children and another on the way and this is not safe.
Tl- the contact owns a 2009 Volkswagen Routan. The contact stated that while traveling approximately 30 mph, the vehicle suddenly stalled. The vehicle was moved to the shoulder where it was restarted. The vehicle resumed normal function. The contact also mentioned that the brakes had to be replaced often. The vehicle was taken to the dealer where the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 47,000. Mh.
After buying my certified Routan and only putting around a 1000 miles on it the steering wheel would start to shake when braking at a speed of 40mph or faster. Took the car to the dealership and was told the front brakes need to be replaced. At first they said it would not be covered under warranty because it may have been caused by me pushing to hard on the brakes. Completely bull. They finally said it would be covered under warranty. Now at 31,000 the back brakes are squeaky and need to be replaced. Called the dealership and was told the same thing that the brakes are not covered under warranty but as before the brakes should last much longer. Taking it in tomorrow to have the brakes inspected. Hopefully will be covered.
2010 Volkswagen routon with 17,000 miles began shaking and shuddering every time I braked, even at slow speeds. This car is used for minimal driving. I brought my car in and was told I need new rotors and that my rotors were warped. I am still driving the car and the brakes still shudder and shake. . I spoke to a mechanic that doesnt work for Volkswagen but on german cars and he said he owned a routon and it is a common problem with their rotors. I read several complaints and reviews online with the same issue too. I dont think its safe to have car manufacturers make brake systems so poorly as I may be able to afford a repair, many else wont as the repair is costly and not what a person would expect from a car with little mileage. I just wanted to bring it to your attention in case others have reported the problem.
10,000 miles, full warranty, bought new less than a year ago. While driving approximately 55 miles per hour on the highway with my mother and two children in the vehicle, the van lost all power mid-drive. Brakes, steering, everything stopped functioning. Thankfully it was late and my husband was able to coast to a stop. It was one of the scariest experiences of my life. This had happened once before, but not at that speed, and we'd assumed it an anomaly. We were heading out of town, but concerned for safety we turned around. My husband took it to the dealer the next day, where they could not locate the problem. We brought it back a few days later so they could keep it, but after driving it 400 miles, and not able to recreate the problem, they said there was nothing try could do. We contacted vw, who got a regional claims person to go to the dealership, supposedly consulted their engineers, and decided there was nothing they could do. But not before the cs case person lied to us and told us the van had been fixed. When we arrived at the dealership and realized it hadn't been, we made it clear that they would Ave to fix the van, or replace with something comparable. We also found at least 12 other complaints on line of other owners in earlier models experiencing the same thing. This is a safety hazard or my family and anyone else on the road with us, and inconsistent with the safety standards promoted that encouraged us to purchase the vehicle in the first place.
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all problems of the 2012 Volkswagen Routan
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2010 Routan with 26k miles pulls to the right and most likely has done so since I bought it since the tires need replacing. The brakes have been replaced at 18k and now need to be done again. Vw denies there is an issue with vehicles pulling to the right. Opened case 130240300 with vw. They refuse to cover the cost to diagnose the cause of the pulling and tire wear. Recall needs to be issued I have seen numerous postings with the same issue online.
Our Routan was only going about 20 mph after pulling out of parking places and turning in to main roads the power steering, brakes, gas all stop working the car becomes impossible to turn the wheel the brakes and gas both do not work and you have to coast to a stop once stopped you have put the van in park turn key off and restart the engine. This has now happened twice in a 2 week time frame extremely concerned with two young children in the back both in car seats. What happens if I am on a freeway and this happens at 60-70mph?.
My husband was at a light and pressed the gas to go, when he noticed that he entire vehicle had turned off. Steering, brakes, and all electrical. It took him a while to realize what was happening, but then he tried turning the van off and back on, and it started right back up. He thought it a freak occurrence.
Shortly after buying this van the van would shake when brakes were engaged, took it to the dealership but they said nothing was wrong with the brakes. I took it to another place for verification and was told my brakes were bad, the rotors were warped. Went back to dealer and told mgr about the second opinion so he had the brakes replaced.
The steering wheel shakes and vibrates when braking at over 30 mph. Had brakes service 3 times and the problem still persists. There must a defect in the brake component . Other owners have similar problems . They should have a recall or something before somebody dies.
Bought the van in February 2012 since then it has been in the shop 11 times for transmission,rotors,and my passenger sliding doors they open automatically. Now its leaking antifreeze and we bought extended warranty and this part the plastic y part that contexts two hoses they say isn't covered and wants us to pay 450$ to do it. . The van has 38,035 miles we bought it with 18,563 miles how can this vehicle have this many problems? my power doors I believe if they open when your pumping gas isn't right.
Beginning on 2/09/2012 through 8/19/2013 there have been (3) incidents on this VIN of at least (1) wheel causing a servere vibration while driving. Upon inspection, the first (2) incidents revealed that the right front wheel had its lug nuts loosening while the other (3) wheels nug nuts were all tight and torqued to specs. On the last incident on 8/19/2013 (3) of the (5) right front wheel studs broke off causing severe vibration in the vehicle. Vehicle became inoperable and required a tow to the dealer.
The rear rotors are found to be out of specification from the factory. The vehicle vibrates severely when braking from speeds in excess of 50 mph. I first complained about the problem to the dealership the vehicle was at approximately 3,500 miles and was told that it was a tire pressure problem and that the rotors were fine. I complained again at approximately 9,000 miles and was told the same thing. Finally at 12,606 miles I returned to the dealership and requested that they test the vehicle at 50 mph, as on previous occasions they had driven it in the parking lot and the problem does not manifest at speeds below 40 mph. The dealership finally admitted that there was a problem with the rear rotors in that the were out of specification, I. E. The wrong ones had been installed at the factory. My concern is that an accident could have occurred due to the incorrect rotors and I now wonder how many other Routan vans left the factory with the same problem. If the dealership and done a proper job when I first complained about the problem I would not be concerned at the moment. Vw could have faced a severe liability lawsuit if I had been involved in a crash because of the out of specification rotors.
The contact owns a 2010 Volkswagen Routan. The contact stated that the vehicle experienced numerous failures. The rear rotors became warped numerous times and the dealer replaced the rotors four times. The transmission would cause the vehicle to lunge abruptly when the gear was shifted from reverse to drive. Additionally, the fog light assembly became overheated and burned several times. The plastic on the front passenger side door became fractured and caused the contact to sustain lacerations to the right hand and fingers. The vehicle was taken the to the dealer where all defective parts were replaced however, the contact was concerned that the failures would likely recur. The manufacturer was made aware of the failure. The failure mileage was 11,418 and the current mileage was 14,470.
Oil consumption since 24000 miles. Vw dealer never want to address the problem. Keep tell me this normal. Now I have to add quarter oil every month. On morning car wasn't starting and took to the dealer and had the ignition replaced at 42000 miles but now the key get stuck on ignition multiple times. I hope the recall will fix this problem. I had to replace brakes at 12000 miles due the vibration while brakes. I had multiples electrical problems and some was repair after couple trips to the dealer. This car is a lemon. When we will have our money back?.
Bad rear brakes / rotors.
The rotors in my 2009 vw Routan had to replaced after 3900 miles and now again at 9930 miles. The van shakes horribly when braking on the freeway or going downhill - usually associated with any speed over 40 miles an hour. The service at the dealership seemed aware that it was a continual problem. The rotors will always become warped, the van will shake, and we will have to take the van it to have to rotors adjusted - according to my records, roughly every 4000 miles. The van has 10040 miles on it and is 1 year old.
The 09 vw Routan has needed brakes and rotors replaced every 9 months. To date vw has covered the cost of replacement under warranty however have yet to make a recall on these parts.
Excessive vibration during light/moderate braking- this has been noticeable at a very early mileage. After 16,000 miles the noise and vibration has become very annoying- the whole vehicle vibrates.
My brakes and rotors have gone out twice in my brand new vw Routan. Once at 5,000 miles and again at 10,000 miles. It has had a ton of other problems and has been in the shop for weeks at a time. Multiple recalls have been repaired at each service as well. Entire vehicle shaking and brakes not working correctly both times. I am afraid to drive it with my baby in the car.
Besides the brakes/rotors now going on their 4th set and the car is less than 2 years old, the front bumper looks like it was about to fall off, many small other problems, this morning my son had his finger caught in the sliding door and the door did not open, it just kept trying to shut on him. This van is horrible! the door has acted up before, but never like this. The decals on the drivers door were coming off at one point and had to be replaced. The tail light already had to be replaced. Water in the front light. Just too many things for a new car.
After less than 1 year of driving the van, I noticed shaking while braking. I thought it was just bad braking habits. Last year, I rode an american version of this van (Chrysler or Dodge), there was the same problem. I sent it to the dealership today and found out that rear rotors were bad. I checked the internet and there were similar problems. I asked them to repair it hopefully, they will replace with better parts. I think the brakes were not designed for the v8 engine.
Brakes started shaking at around 3000 miles. When the brakes were applied the warped rotors caused a shimmy that was almost uncontolable. The dealer turned the rotors and within 500 miles they exhibited the same problem again. The dealer then changed all four rotors. The vehicle now has 20000 miles and is showing the same problem again.