Air Bag On-off Switch problems of the 2011 Volkswagen Tiguan

The clock switch failed twice and vw refused to acknowledge the faulty part although it shows the had recalled 2011 thru 2014 but they said it didn't include my VIN.

Takata recall. The contact owns a 2011 Volkswagen Tiguan. The contact had not experienced a failure until the vehicle was repaired per NHTSA campaign number: 15v483000 (air bags). Shortly after the dealer's repair, the ribbon cable snapped internally and caused a failure. The steering wheel seized and the air bag indicator illuminated. The vehicle was taken back to the dealer where it was diagnosed that the ribbon cable affected the function of the horn, steering, cruise control and other components. The contact stated that the remedy failed to provide a solution. The dealer indicated that the clock spring assembly needed to be replaced. It was also stated that the steering wheel, multi-function switch, and cruise control needed to be repaired. The manufacturer was notified of the failures. The VIN was not available. The approximate failure mileage was 82,300.