general problems of the 2011 Volkswagen Tiguan

My 2011 Volkswagen Tiguan was included in the Volkswagen clock spring safety recall. According to Volkswagen’s records, the recall repair was completed in 2016. The same defect has now reoccurred: the steering wheel controls, horn, and driver airbag are disabled again due to a failed clock spring. This is a reoccurring safety defect that directly affects the airbag system. The airbag warning light is on, and the driver airbag is currently non?functional. I contacted Volkswagen corporate, and they confirmed that my VIN was included in the original recall and that the repair was performed. However, they are refusing to repair the defect again, stating that the recall is “closed” and the warranty extension has expired, even though the original recall remedy has failed and the safety defect has returned. Volkswagen also declined to provide a written denial. I am reporting this because the recall remedy appears to be inadequate, and the safety defect has not been resolved. The vehicle is unsafe to drive with the airbag disabled. The clock spring failure disables the airbag, horn, and steering?wheel controls. The defect matches the symptoms described in the original recall. The failure occurred without any modification or damage to the steering wheel area. Volkswagen refuses to authorize a second repair despite the safety risk.

This vehicle has already been recalled for faulty clock spring, which renders the airbag inoperable but the clock spring has failed again. This is a common issue vw needs to fix.

The clock spring is broken in my 2011 vw Tiguan at 114,000 miles. Therefore, the driver airbag on the steering wheel does not work. Therefore, there is a safety issue if one drives the car. The problem is not fixed because there are no parts to fix it. Apparently there is a chip in the clock spring and there are no chips available to manufacture replacement springs. I was told that the part has been on back order since October 2021. I was told that the part may be available in July 2022, but there are no guarantees. Until a replacement part is available, the vehicle is potentially unsafe to drive.

Clock spring in steering column has snapped. Because if a previous recall, this part is covered under warranty. New clock spring is on back order without any eta when one will be available. Car horn is disabled and airbags will not deploy if an accident does occur. State safety inspection can not/will not pass as a result of this broken part. I do not have the luxury of renting a car until this part comes in to the us. Per various forums, possibly 6000-8000 clock springs on back order.

The clock spring sound a lot, when you do a turn , and it sound a lot , moving the wheel, the brakes have a sound when you are go in down the hill , seems like the car want to stop ,like some body is pushing the brakes.

Air bag clock spring and the car star flashing.

The lights on the car start flasing ,when you turn of the car , every light on the dash board & the sterring wheel have a noise sound like the clock ring has some dust in side.

Manufacturer recall number 69l2 NHTSA recall number 15v483 the dealer refuse complete the recall.

Was driving air bag never came out the impact was front.

Tl the contact owns a 2011 Volkswagen Tiguan. While making a left turn, there was a clicking noise coming from the steering wheel and an air bag warning message illuminated. The vehicle was taken to brandon Volkswagen (9816 e adamo dr, tampa, FL 33619, (844) 378-9574) where it was diagnosed that the clock spring failed and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired per NHTSA campaign number: 15v483000 (air bags); however, the failure recurred. The manufacturer was contacted and did not assist. The approximate failure mileage was 90,000.

Takata recall, I called the vw dealer at greenwood, in dreyer&reinbold, 317-527-4845,,,and I was told 3 times that my vehicle was not on the recall list, yet the airbagrecall web site confirms that it is on recall and to contact the dealer, how do I safely resolve this ???.

Tl-the contact owns a 2011 Volkswagen Tiguan. The contact received a notification of NHTSA campaign number: 15v483000 ( air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Ak.

Vehicle just over 45k and was told the clock spring shorted with no real reason as to why this would happen so early in the vehicle life. The impact of the failure from what I can visually tell is that I have no horn, the electronic console does not function and all buttons on the steering wheel do not work. The console also displays an airbag error, which the dealer cannot confirm if this impacts my actual airbag system. I'm told the over $750+ to service. Given the potential safety impact of this device, I find it ridiculous that one, it shorted, and two, the cost and the dealership / vw corporate unwilling to address the concern, other than to say I am out of warranty. Its very dangerous not knowing if the clock spring impacts the air bag system in my vehicle, let alone not having a functioning horn.

Vehicle just under 45k and was told the clockspring shorted with no real reason as to why this would happen so early in the vehicle life. The impact of the failure from what I can visually tell is that I have no horn, the electronic console does not function and all buttons on the steering wheel do not work. The console also displays an airbag error, which the dealer cannot confirm if this impacts my actual airbag system. I'm told the part costs $290 plus $400 in labor costs. Given the potential safety impact of this device, I find it ridiculous that one it shorted, two the price in labor to replace and the dealership / vw corporate unwilling to address the concern, other than to say I am out of warranty. This was a real problem with other models in the vw line up, including a huge recall for Chrysler. I really think someone should look into this issue and determine if there is a recall that should be done here. Very dangerous not knowing if the clockspring impacts the air bag system in my vehicle, let alone not having a functioning horn.