Table 1 shows one common equipment related problems of the 2025 Volkswagen Tiguan.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
I purchased a new 2025 Volkswagen Tiguan (VIN [xxx] ) on December 9, 2025. On January 18, 2026, with 1,243 miles, the closed sunroof suddenly shattered as I slowly backed out of my indoor garage. There was no debris, no storm, and no outside impact. I took photos immediately, including wide and close?up shots; none show any impact point. I reported the incident to brookdale Volkswagen the same day and sent my photos. The dealership submitted a warranty request, but Volkswagen denied it as “outside influence,” without identifying an impact point or providing written inspection notes. I requested evidence supporting that conclusion, the vw case details, and a physical inspection with written findings. After the car was towed to the dealer, the service manager sent a new photo labeled a “rock chip. ” this mark does not appear in any of my original photos taken immediately after the shattering, before towing. The dealer referenced vw tracking [xxx] and repeated the denial. Volkswagen customer care later issued a formal denial and directed me to bbb auto line for dispute resolution. No external cause was present; the vehicle was indoors and stationary. No impact point appears in my original photos, and the later “chip” only appeared after the vehicle left my possession, so it is not reliable evidence of pre?existing damage. Tempered roof glass can fail spontaneously due to manufacturing or installation stress, making this a warranty?covered defect absent proof of impact. I am requesting warranty coverage for replacement of the panoramic sunroof assembly and related interior cleanup or repairs, written inspection findings and all photos used to support any continued impact claim, and reimbursement or coverage of reasonable costs tied to the failure. I am filing this claim through bbb auto line, and a related NHTSA complaint is being filed to document the safety concern. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Spontaneous panoramic sunroof shattering on 2025 vw Tiguan.
Snow sticks between the rim and brake when I am driving causing vehicle to majorly shake. I can not manually reach in this area to remove the snow this is a hazard when I am driving on a thruway or country roads. The dealer does not know why this is sticking so badly.
When placing the vehicle on reverse the rear back up camera screen goes dark, preventing to see anything when backing up. I’ve cleaned the back up camera and there is nothing obstructing the lens.
My wife purchased herself a new 2025 Volkswagen tiguen on June 20, 2025. On July 20, 2025 she hit a deer. The car sustained significant front end damage. Being that we live 45 minutes from the dealership we brought it to our local body shop, petrella bros. The damage total was over $13,000. 00. Petrella bros. Has been trying to get new parts for this vehicle for almost a month and has been told that Volkswagen has not made extra parts for their new cars yet. Today I personally spent an hour on the phone with the dealership as well as over 3 hours with Volkswagen corporate who both also told me they cannot currently get the parts and have no idea when they would be available. Our body shop expressed that when a new model comes out the manufacturer is obligated to have a surplus of replacement parts on hand for this very reason. On top of all this our insurance company has done their due diligence and gave us a rental car as well as extended it but after 7 more days we will need to pay out of pocket. Also my wife is making a fairly large monthly payment and still paying insurance for an Toyota corolla rental car. It's disheartening when the dealership and manufacturer cannot stand behind their product.
Sunroofs suddenly exploding.