Back Over Prevention Problems of Volkswagen Tiguan

The contact owns a 2022 Volkswagen Tiguan. The contact stated that while attempting to reverse, the rearview camera became inoperable, and the camera image appeared blank. The contact also stated that the vehicle experienced excessive oil consumption, requiring the oil to be changed every 2,000 miles. The vehicle was taken to the dealer, where an oil consumption test was performed. The dealer informed the contact that no issues were found within the parameters of the test. The vehicle was not diagnosed for the rearview camera failure. The manufacturer was made aware of the failure via telephone, and a case was opened. The failure mileage was 55,000.

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The contact owns a 2026 Volkswagen Tiguan. The contact stated that the back-over prevention camera failed to display the image at the rear of the vehicle, and the radio was also disabled. The vehicle was taken to the dealer twice, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 1,500.

The contact owns a 2020 Volkswagen Tiguan. The contact stated that the engine warning light was illuminated due to an emissions issue. The message to check the oil level was displayed. The contact pulled over to check the oil and added a quart of oil. The vehicle was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic who determined that there was smoke coming from the exhaust. The contact was informed that the cylinder head valve seals had failed and caused oil to seep through the exhaust ports and was burning oil on the second head emissions system and the port was clogged. Additionally, the back over prevention camera was inoperable. The contact determined that the top half of the engine needed to be replaced. The cylinder head was on backorder. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The vehicle was not under warranty. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.

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The contact owns a 2024 Volkswagen Tiguan. The contact stated that the vehicle was involved in a crash that damaged the driver's side headlight. The vehicle was taken to the dealer for repair; however, the contact was informed that the headlight part number: 5nl-941-113-d was on a national back order. The vehicle was not repaired and remained with the dealer. The manufacturer was contacted for assistance in shipping the part to the dealer, but no assistance was provided. Additionally, the contact received notification of NHTSA campaign number: 25v082000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

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The contact owns a 2024 Volkswagen Tiguan. The contact stated while reversing, the back over prevention camera system failed to function as intended. The contact almost struck a pedestrian in a wheelchair due to the failure. The dealer was made aware of the failure. The contact was informed that parts were not available to repair the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA campaign number: 25v082000 (back over prevention); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,500.

The contact owns a 2024 Volkswagen Tiguan. The contact received notification of NHTSA campaign number: 25v082000 (back over prevention). The contact stated that while the transmission was shifted into reverse(r), the rear-view camera image was black and had since failed to provide an image of the rear of the vehicle. The vehicle was taken to a dealer three times however, the dealer denied the repair because the update was not available. The manufacturer was not notified of the failure. The failure mileage was unavailable.

The contact owns at 2024 Volkswagen Tiguan. The contact stated that upon starting the vehicle, the radio screen was distorted or blank. The failure was a recurring failure. The contact stated that with the screen blank the speedometer and vehicle alerts were inoperable. The back over prevention camera was also inoperable. The dealer was contacted and was able to reproduce the failure. The manufacturer was contacted by e-mail and made aware of the failure. The failure mileage was 1,000.