Horn Assembly Problems of Volkswagen Tiguan - part 1

2016 Volkswagen Tiguan - clock spring is broken & the part is backordered "indefinitely”. My airbags, horn, and steering wheel controls no longer work. Vw wanted to charge me the diagnostic fee ( a little over $100) to put me on the waiting list for a replacement part. Then told me I was over 3000th on the "waiting list". Absolutely unacceptable & a major safety hazard. My car is basically worthless until they start remanufacturing the part. No timeline given for this process. Will vw cover this? I cannot believe this is being allowed & apparently ignored. Check engine light came on early March 2022. Took it to vw to have checked out. Spent $465 on an intake valve hand cleaning, 4 new spark plugs, and a vehicle inspection. No more than a week later I started hearing clicking noises coming from the steering wheel when I turned. One turn caused a loud pop. . . . After that pop, my airbag light dinged on. My airbags do not work (but can deploy at any time?? what), my horn doesn't work, and neither do any steering controls. In sum: no replacement parts are available / told I was over 3000th in line for when they start “remanufacturing” the part / given no timeline of manufacture / told there was nothing I can do. Took the car to a place that specializes in audis & vws. He scanned the car for free and repeated the same thing as vw but put me on two different waiting lists. He said that there are some clock springs available that are made in china and are crap/will not last. He mentioned they could put the “wrong part” in as a replacement for $700 and only the airbag would work, but I would still need to get the correct steering clock from vw put in whenever it’s available. I haven’t decided if I’m going to have that done yet…. But in regards to the correct part, they will call when they have the part but that it would probably be 1. 5- 2 years. Unreal. How is this allowed? what do I do? will the car even pass inspection? can it still be insured? help!!!.

See all problems of the 2016 Volkswagen Tiguan 🔎.

I turned my steering wheel while pulling into a parking space and heard a crackling sound. My airbag light went off and the horn and controls on the steering wheel stopped working. I was told it was an issue with the clock spring when I took it into the shop. This happened almost 4 months ago and it cannot be repaired do to inability to obtain a new clock spring. I have found forums of other people complaining about the same issue. This is atrocious. My car is up for inspection this month and will therefore be undriveable until the issue is fixed. Other Volkswagen owners are talking about contacting news outlets at this point. I do not have a functional horn or airbag and there is no solution in sight. I am not the only one!!!!!!!!.

I was turning and a crack sound came from the steering wheel, turning the car caused the clock spring to break. Airbag light came on, horn doesn't work, no controls on steering wheel work. Known issue but they stopped recalls at 2014 models but should still havr recalls for later years, same issue.

See all problems of the 2015 Volkswagen Tiguan 🔎.

Since my 2019 vw Tiguan was serviced in early July 2020 the horn has worked intermittently. It was first noticed when locking the car using the remote. The horn sounded only sometimes when locking the car by the remote. After recognizing this it was noticed that when driving or stationary time the horn worked about half the time it was pressed. The dealer claimed to have fixed it today (8/11/2020) and the horn worked when the car was locked by the remote on arriving home. On testing the locking again the horn did not work and we tested the horn by pressing it and there was also no sound again. I am returning to the dealer in stone mountain, GA again on 8/12/2020. This is a serious safety issue as one cannot warn pedestrians or other vehicles in an emergency situation.

See all problems of the 2019 Volkswagen Tiguan 🔎.

I was driving my Volkswagen 2013 Tiguan down I-95 with my toddler daughter n the car when all of a sudden the steering wheel jerked very hard almost crashing us into another car. When I pulled over to safety the steering wheel light was on the dash lighting up along with a light that says epc. I did not feel safe driving the vehicle so I called a tow to come pick us up. About a few weeks later I was told my Volkswagen that they did not see the problem after coming there multiple times and having to pay the diagnostic fee each time that there was no issue because the light will go on and off. I told it to another shop where I paid 1,200 to replace the whole steering wheel. After that was fixed another problem just pops up out of the blue which is the airbag light. My horn no longer is working nor is my cruise control which is dangerous. So I can no longer drive this car with my children inside because I do not feel safe.

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Airbag error light on, clicking sound when turning steering wheel, horn stopped working, buttons on right side of steering wheel stopped working, display stuck on bluetooth phone connection.

A clicking sounds started coming from the steering wheel while turning, at one point the air bag light turned on, and from that point forward, the controls on the steering wheel no longer work, including the horn. The clicking sounds from the steering wheel is still present while turning. I called a place that specializes in vw and they suggested I call vw dealer instead because it was a safety issue and highly likely a recall. I called vw and they stated it was not a recall but part of an "extended warranty", which my car does not qualify for due to the miles on the car. After some research, it seems this is a very common issue with vw, and they are asking for $160 to simply diagnose the problem, even though it is clear to them what the issue is, and not new to them. It is not due to the age or mileage on the car, but a safety miss from their end.

See all problems of the 2014 Volkswagen Tiguan 🔎.

The airbag, horn, steering wheel and steering wheel controls on my 2013 vw Tiguan stopped working twice in the last 1 1/2 years and just stopped working again. The clock spring was replaced which solved the issue but this is the 3rd time this issue has happened in 1 1/2 years. This is a serious safety issue since and I don't feel safe letting my wife drive this vehicle anymore. Something needs to be done about this issue. Stories like mine are all over the internet and the vehicle should be recalled.

Clicking noise from steering wheel while turning. Error airbag message later appeared along with airbag notification light. Functions in steering wheel cease to work including the horn. Noticed in motion on a neighborhood street.

Vehicle had been parked for several days. Upon pulling out of a parking space, heard a snapping noise from the steering wheel. Immediately received an airbag error warning, horn ceased to function, and all steering wheel controls stopped working.

Had the clock spring break on our 2013 vw Tiguan - made a grindingish noise when making a standard turn and the airbag light came up on the dashboard. Steering wheel electronics (horn and controls) stopped working.

Stationary, parked. Started engine and hear clicking noise from the steering column. Error message and light emerged on the dashboard indicating airbag error. Non-functional electronic controls and horn on the steering wheel. No airbag function and horn is a major safety concern.

An airbag error message went on while my wife was driving in June 2018. She noticed that the after the airbag error cane on that the controls on the steering wheel and the horn stopped working as well. We took the vehicle to dirito brothers vw for servicing and they said the clock spring failed and needed to replaced. They replaced the part which resolved the issues until today when the airbag error light came on again and the steering controls and horn stopped working again. That is a second failure in 3 months. My wife drives my kids in this vehicle and it's unsettling to think that there is an obviously defective part that renders her airbag and horn useless putting them in harms way. I have an appointment with dirito brothers to replace the part again but have lost confidence. I noticed many articles and blog posts about this issue as well as an NHTSA investigation into it. Please re-investigate this issue. I can't imagine that I'm the only person complaining. Thank you.

All button of steering wheel is dead, airbag indicator is on all the time, horn is dead, center front upper left switch of dim light is out of order. It did not start at once. Above phenomena occurred one by one. It seems there is a problem with clock spring which vw had recall in 2015.

When doing a full turn my steering wheel started clicking and then my airbag light illuminated. I also lost all steering wheel controls and horn. After doing some research, I found out it was a clock spring. Volkswagen has had many models affected by this even my 2011 year Tiguan but when volkwagen pulls up my VIN, they are claiming it is not part of the recall which is very frustrationg.

See all problems of the 2011 Volkswagen Tiguan 🔎.

After making a turn out of my driveway I heard a loose rattling noise coming from the steering column whenever I would turn the wheel. After a few minutes I noticed the airbag light was now on. I pulled over and checked the steering wheel. All the controls on the steering wheel were not functioning including the horn. After doing some research we discovered that many 2014 Tiguans were recalled for a defective clockspring causing the problems I am dealing with. The clockspring in my steering wheel is broken disconnecting power from the air bag, horn, and steering wheel controls. I contacted Volkswagen and was informed that my vehicle will not be covered by by the recall even though it is the same type and year model as other vehicles covered for this same problem. The recall needs to be expanded.

Takata recall. I was driving my car when I heard some clicking noise coming from the steering wheel. Suddenly, the airbag light appeared on my dashboard. The horn and the steering wheel controls, such as, volume, stopped working. I called Volkswagen and they said my car wasn't included on the clock spring recall even though my car details(year, model, problem) fit. I have had Volkswagen for ever 9 years and I am so frustrated. My car should have been included on the recall. No doubt.

The airbag warning light came on, and the controls on the steering wheel do not work, and the horn will not work.

The driver noticed that the car became difficult to turn and that the air-bag error light was on. We took it too an authorized dealer where we had purchased the car brand new. The clock spring was isolated as being defective/non-functional. As a result, the driver air-bag was showing an error, also the horn and the controls on the steering wheel were also inoperable. This apparently is a common problem for these models for which there is a recall that does includes the vw Tiguan 2014 but the authorized dealer (hallmark vw of cool springs, TN) indicated that recall was not for this specific VIN. They charged me $750 for part replacement.

My steering wheel clicks while turning, air bag light is on, horn and steering controls don't work. I contacted the dealership who told me this was a common issue and the recall to fix it had been done in 2015 by the previous owner. I was told I would have to pay to fix it this time. So vw gets to claim to fix the problem by supposedly putting a new clock spring in, that fails in the same time frame as the previous defective clock spring. This is ridiculous. Will never buy a vw again.

After driving about 2 hours on a freeway the airbag light came on while turning onto a city street after exiting the freeway. All steering wheel controls and horn had stopped working when the airbag light came on as well. This seems to be the exact failure described in the clock spring recall issued in 2015 for this vehicle though it seems as though the recall may have already been repaired on my car.

Purchased 05/19/2017. Horn and dashboard lights did not work in approximately 12/2017. Was repaired and told was a coil problem. Then on 04/12/18 it suddenly flashed all the dashboard and steering wheel lights in the middle of my driving and suddenly died on me when I turned into my driveway and the steering wheel got locked. Luckily happened near my driveway!! had to be towed and told they fixed the battery problem. The next day it acted up again whereby the radio kept shutting off and coming back on! before I could take it in again I was involved in accident on 04/16/18 and the airbags did not deploy causing my head to whip every which way!!.

See all problems of the 2017 Volkswagen Tiguan 🔎.

The electronics in the steering wheel started going out, finally nothing on the steering wheel to do with electronics will work, no airbag no horn no cruise control no stereo buttons no other controls this problem is related to the clock spring, and so I took it to a dealer . The dealer said it had already had the recall done , they put a cover over the electronic clock spring, they said back when that this would fix the problem , well it doesn't fix the problem , it may delay it , until the car is out of warranty . My daughter drives this car, without an airbag now because vw and pignataro vw refuse to properly deal wit the problem. The cover does not work , the clock spring will break , and the airbag light will come on . Leaving the occupant open to injury or death in head on collition. This is a sham that the company will not fix the problem . They said it had been fixed so they are no longer liable . It is not fixed !!!! people are going to , or are dying because of this !!!.

Although vw has had recalls in multiple of its 2010-2014 vehicles with the exact same issue I'm having currently there is no recall on my 2014 Volkswagen Tiguan. I was parallel parking and I turned my wheel one way and heard a "tick-tick-tick" sound in the steering wheel column. When I turned the wheel the opposite way to finish parking it did not tick. After that I had no power in my steering wheel controls, alongside the airbag light turning on notifying me they were no longer working and my horn does not work when attempting to use while driving or inside the car. When outside the car and I hit the lock button the horn works notifying me it has been locked. I was nearly rammed into after another car tried merging into my lane and I wasn't able to honk my horn as warning to them. Considering the recent recalls from Volkswagen I don't believe this issue is something I should have to pay for when it is the exact same problem for which the current recalls have been issued.

When backing out of a parking spot, I heard a crack from the steering wheel. An error: airbag warning light came on, and the horn and steering wheel controls stopped working. This appears to be a clock spring failure. I believe this vehicle was subject to a previous recall for this part, and it was probably replaced under previous ownership. Will be taking it to the dealer ASAP.

See all problems of the 2012 Volkswagen Tiguan 🔎.

In 2015 there was a recall for clock springs in the 2013 Volkswagen Tiguan which I own and other of their vehicles. My previous owner got it replaced then and I bought the car in 2016. I heard a clicking noise and then my airbag light came on and the controls on the steering wheels stopped working and my horn stopped working also. Being that my car has $46000 miles and I have extended 100,000 mile warranty. . . I went to vw to complain as clearly this recall didn't do anything because it hasn't been even that long for it to be breaking again. They denied to cover it because it had been fixed previously when the recall happened. This clearly is an issue that wasn't resolved with the recall as I googled what this was when I first heard the noise and there are sooooo many people complaining of the same issue after it was fixed the first time around. This is a $500 job that I'm going to have to pay now and it's frustrating because I truly feel this is a defect in the car and should be covered.

Tl- the contact owns a 2013 Volkswagen Tiguan. The contact stated that there was a failure with the steering wheel making an abnormal noise, then the horn failed, the steering wheel function button failed and the air bag warning light illuminated each time the failure happened and it was progressing. The vehicle has not been diagnosed by a dealer yet. The contact was not included in NHTSA campaign number: 15v483000 (air bags) and NHTSA action: rq17009 (air bags). The manufacturer had issued 3 TSB on air bags, was notified of the failure, indicated that the vehicle was excluded from any recalls and provided no solution. The approximate failure mileage was not available. Dyd.

My vehicle only has 42000 miles on it. 6000 miles over warranty. As I was turning I heard a rattling and the airbag light came on, horn doesn't work and steering wheel buttons do not work. Dealership said it's the steering wheel clock spring in the steering wheel. Same issue as 2010-2014 recalls. The part is defected and dealership refuses to pay for it. If I wreck the airbag will not work.

Oct 19th, 2017 clock spring broke, while exiting out of parking lot, followed by airbag warning light appearing on dashboard, along with alarm sound. As I continued to drive on side street, I was not able to use my horn as another started to enter my lane. Upon return to parking lot, while car was in drive, my steering wheel locked up. I brought the car into my dealership for repairs that next morning (10/20) March 15th, 2018 the clock spring failed for 2nd time, so I brought it back to the same dealership for repairs (air bag warning light came on same as before) and yesterday may 14th, 2018 the clock spring failed for 3rd time. I requested a tow truck to transport the car to the same dealership, as I do not feel that this car is safe to drive at this time. It is currently being serviced to replace the clock spring.

No electrical connection to steering wheel, air bag light is on. . . All similar problems to takata recall but my VIN was not included in the recall and the dealership is trying to charge me $800 to fix it. When vehicle was stationary and switched on, there was a tearing sound from the steering wheel - then nothing worked in the steering wheel, not the horn or the cruise control or anything. And the air bag light is on.

Vw has recognized a defected part in the steering wheel clock spring. We took our vehicle to have the repair, dealership said that the previous owner had the vehicle repaired and a dust cover was put on 7/20/16. Well the dust cover has broke and the air bag light is on and horn is not working. Service department said it wasn't covered because of previous fix, mind you they said dust cover and not a new part. We called vw and they will not honor the repair for the defected part. The part was never replaced, just a band aid put on the problem. Vw said they only had to honor their repair for 1 year. How is this possible when they never really replaced the part????? the dust cover they previously put on snapped when I was turning into a parking spot, airbag light immediately came on. The part cost $348. 08 and $170. 00 in labor.

My 2013 vw Tiguan suddenly had a snapping and crinkly sound when I turned the wheel. I noticed it when I was turning in my driveway very slowly. Hours later and "error:airbag" message appeared on the dash and all of the functions of the steering wheel stopped working, including the horn.

The contact owns a 2011 Volkswagen Tiguan. While driving approximately 10 mph, the air bag warning indicator illuminated and the horn failed to sound. The failure recurred several times. The vehicle was taken to the dealer where it was diagnosed that the screw, control unit, and cup needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage and VIN were unknown.

We have a 2011 Tiguan and the steering wheel clock spring has failed (per the vw dealer), initiating the airbag monitoring indicator light to illuminate. Also, due to the clock spring failure, the horn, the airbag, and all electronic controls on the steering wheel do not work. This is the same reason as for an active recall involving 420,000 Volkswagens, but this VIN is not included in that recall. There were no accidents with the vehicle, and nothing done to have caused this failure. The vehicle was stationary when the airbag warning light came on.

My vehicle had the steering wheel clock spring replaced at the dealership in Feb 2016 under the recall. May 14 2016 I was turning left at a stoplight when there was a grinding noise and my airbag light came on and my steering wheel controls and horn stopped working. I believe the clock spring has gone bad and needs to be replaced again. Mileage: 87,000.