Volkswagen Tiguan owners have reported 22 problems related to other fuel system pump (under the other fuel system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Volkswagen Tiguan based on all problems reported for the Tiguan.
After I turn the car off, the fuel hose connected to the high pressure fuel pumps doesn't pops off and gasoline leaks all over my engine. This started happens repeatedly now. When I get into my car, it is filled with the smell of the gasoline that is leaking because the hose doesn't stay on the fuel pump. I have to pop open my hood and slide the hose onto the fuel pump before I start driving. I've tried using different brackets to keep the hose tight on the fuel pump, however, the hose keeps on falling off. I'm not sure what else I can do, and I can't imagine how dangerous it is that there are pools of gasoline sitting around my engine.
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all problems of the 2012 Volkswagen Tiguan
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I bought this cpo vehicle July 2018 with approx. 32,000 miles. Drove perfectly without any maintenance outside of typical oil change, tire swaps, rotations, alignments, etc. Mid-November 2019 I leave home around lunch time, back out of garage and pull up to turn on to the road, the battery light comes on and I can't accelerate the vehicle. Try jumping it, still won't start. Tow it to a local mechanic who works on vw/audis turns out it is a fuel pump module failure. Gets replaced and everything seems to be in order. End of January 2020, try to leave for work, battery and epc light come on. Try to jump the battery,nothing. Get the battery tested and it tested good. Towed it to vw dealership, again, fuel pump module. This Tiguan is a cpo but the fuel pump module was not covered under warranty due to maintenance outside of vw dealership. Get the Tiguan back, everything seems to again be in order but took extra precautions driving and the locations I drive to due to living in alaska (aka a very remote place) because I did not want to be stranded somewhere without cell service, which occurs frequently. Not even two weeks later, leaving work to go home and as I back out, the vehicle battery light again comes on and I can't move the vehicle. Try jumping the battery, nothing. Towed it to vw dealership yet again (closest vw dealership is approx. 50 miles, so towing becomes pricey third time around) and is currently being fixed for the fuel pump within the fuel tank which is apparently separate from the fuel pump module. I am nearing a potential $2,000 in maintenance (two fuel pumps and labor + potential maintenance and labor for fuel pump in fuel tank if not covered under cpo warranty). This vehicle quickly became unreliable and have had to alter my lifestyle for my own peace of mind/safety driving this vehicle.
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all problems of the 2016 Volkswagen Tiguan
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I noticed a huge oil puddle where my car was parked. I drove straight to the vw service dept in my area. . . The car has less than 75k miles & was last serviced by a vw dealership due to fuel pump recall. Upon my discovery of the massive oil leak, I now know was spawned from the pcv valve going bad which has resulted in blowing out 3 seals and requiring a new pan. I have recieved an estimate from a vw dealership service dept and a well know auto repair shop- both have quoted the cost no less than $2000 with potential of reaching $3000. Essentially the pcv part is about $20. 00 in cost, but because it just "went bad" and its purpose is to allow the engine to breathe. . . Blowing out these additional seals means that the engine will need to be removed to be repaired. The car is valued around $7000 to resale in good condition. Now, a consumer has to spend 30% to 40% of the cars value to repair the faulty valve that caused additional issues in order to stop the bleeding. I bought this car from carmax at 30k miles in Nov 2014- at the time of purchase there was no disclosure of a recall issued in August of 2014 & did not even receive a letter regarding the recalled until 2 years later from either carmax or vw. In all actuality the entire section in the owner's manual regarding the engine was completely removed & is missing. No indicator lights came on or were displayed from the leak or seals. I would have never known if I wasn't park in a paver driveway at someone's home & asked if that large oil mark was there prior to me parking there in the past 24 hrs. If I continued driving mu vehicle, it could have resulted in a sequence catastrophic events, in a vehicle that has been maintained according to all service standards & requirements on behalf of it's owner.
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all problems of the 2009 Volkswagen Tiguan
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In the first month of owning the vehicle, the fuel pump and fuel tank had to be replaced. Since then the vehicle has displayed intermittent loss of response to the accelerator pedal. This occurs when first shifting into drive, the vehicle will not respond to any input into the accelerator pedal. The engine rpms will hold at 1000 or drop to almost stalling the car. After about 10-20 seconds of this, the car will suddenly recognize the throttle input and will lurch forward. There is no indication of when the vehicle will decide to respond to the throttle input. The b-pillar on both sides of the car started to rattle when the ambient temperature was over ~55 f. This has been serviced once, per a technical service bulletin from Volkswagen. The service simply made the problem intermittent. The TSB states that the problem is caused by the air bag modules rubbing on the metal of the frame and body. Additionally the TSB procedure instructs the service technician to slide a screw driver between two pieces of body or frame metal, and use a hammer to bend the panels apart from each other. Has this be proven to not compromise the structure of the vehicle? the transmission consistently fails to find the correct gear to be in at low speeds or from a stop. When starting from a stop the transmission has a harsh shift in the first 3 gears. The transmission at time will start off in the 3rd gear, with the throttle fully engaged, and will take several seconds to determine that it needs to be in the first gear. By the time it finally shifts into first, it is at the peak rpm's for first gear and will harshly shift into second gear. This is then quickly followed by another jerky shift into third gear. Starting the car off in third gear has caused issues for making a turn in a break in traffic to the point where I can no longer reliably deem that to be a safe maneuver.
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all problems of the 2018 Volkswagen Tiguan
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Fuel system problems. . . Replaced rear fuel pump 8/15/2017. Car blew out fuel line within two weeks. . Spilled gas all under car. . Caught fire and burned to the gound. Vw technical pros did work. . . @ Audi pensacola (sonic auto group) . Car had previously had recall on fuel system fixed in 2016. Still failed. Got into car in am and it would run for 2 seconds and quit. Called service tech for guidance. . Said get tow truck to bring it in to Audi pensacola for exam. Car caught fire in driveway thankfully out from under carport. Fire dept arrived just in time to save my house from being totally involved. See attachments of repair bill and pix of fire. More available.
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all problems of the 2013 Volkswagen Tiguan
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The contact owns a 2011 Volkswagen Tiguan. The contact stated that while driving at 10 mph, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a malfunctioning fuel pump module, that needed replacement. The vehicle was not repaired. The manufacturer or local Volkswagen dealer were not made aware of the failure. The failure mileage was 99,200.
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all problems of the 2011 Volkswagen Tiguan
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Hard starting 1st thing am. . . . Seems to run ok afterward. Vw serivce tech says rear fuel pump and sensor bad. . Causing engine speed sensor to malfunction. Car stalled on fway twice too. . .
On four separate occasions the car has lost power while in drive on city streets. First occasion April 23 2014 the coolant/water pump failed as did fuse. May 23 fuel pump failed and fuel pump panel. July 28 car died while driving due to faulty fuel injector. Yesterday Aug 15 2016 car again lost power while driving on city streets and had to be towed (fourth time with less than 50k miles) to dealer. I am awaiting diagnosis but no longer feel safe in the vehicle. Twice I was fortunate that police officers showed up and were able to push my car out of traffic and to safety but at this point I believe vw should take action to replace the car as it has clearly proven a safety hazard for myself and others on the road. Respectfully submitted, donna osborne.
The contact owns a 2012 Volkswagen Tiguan. The contact received a recall repair remedy from the dealer for NHTSA campaign number: 14v441000 (fuel system, gasoline). Shortly after the dealer's repair, the vehicle had a strong hesitation and stalled several times. The vehicle was taken to an independent mechanic who replaced the fuel pump and provided further testing. The failure recurred randomly. The vehicle was taken back to the dealer where it was diagnosed that the fuel filter and intake fuel pump were putting out low fuel pressure. In addition, the dealer cleared the code for the fuel pump supply module and test drove the vehicle. The contact was uncertain if the dealer's repair and the recall repair provided a solution. The manufacturer was notified of the failures. The approximate failure mileage was 32,000.
When you are attempting to stop the car, the car stops completely. Everything shuts down. Need to place the car in park and restart car. The car restarts. However, the shutdown can happen more than once during the same trip each time the car stops. The check engine light comes on and then will go off. This started happening in Aug 2015 @ 27000 miles. I have taken the car to the dealer 3 times. They run diagnostics and clear fault if the light is on at the time. The dealer replaced the boost pressure sensor in June 2016 but the problem has started again. Since the light goes on and off, it is hard to know if there is a serious problem. So far it has stalled on side roads or parking lots. If this should happen on the highway, it would cause a serious accident. In 2014, the car was part of a fuel pump recall.
I had purchase this vehicle new and for the life of the vehicle I have been experiencing the same thing shaking, stalling and then engine lights comes on. My vehicle now has 59900. Miles on it and on yesterday the same thing occurred. When I contacted vw they said my VIN # is not on the recall list but it needs to be because I have paid for a fuel pump flush I have had it done while under warranty also and I'm having the same results where the vehicle shakes violently and shuts off while in traffic so this is dangerous because and accident could of occurred stopping unexpectedly. Once attempted to be driven vehicle did not start again.
The coil, the fuel pump and the rear seal are defective. They are covered for repair under an extended warranty. The issue is that this is the 3rd engine failure this year, another in the past. If you google 2009 Tiguan rear seal, you will find many many vw owners experiencing this same issue at this early and early mileage on this vehicle. There is an apparent manufacturers defect that is being overlooked.
We recently (12-23-2014) brought the car in for the August 11th 2014 recall of the Tiguan ecm/air bubble issue related to the fuel pump in the cars. Our car was not experiencing any issues relating to the recall and described, but due to potential issues decided to bring it in to have it applied anyways. Upon leaving the dealership, the car was accelerating funny, and we noticed gas mileage had gone down. Due to ecm being reflashed as a part of the recall, we chalked it up as the computer needing to re-"learn" driving habits, shift points, etc. . About 25 miles later we were on the way home from an event about a few miles from home. We were on a very busy 6 lane highway when the car lost all engine power. It put us in an extremely dangerous position, 4 adults in a car on a busy 6 lane highway. We managed to coast over to the shoulder and to an offramp. The car restarted and the epc and check engine lights came on. The car was able to run, but only in limp mode, enough to get us the final couple miles home. Took the car to the dealership the following Monday. Issue was a failed high pressure fuel pump, needs to be replaced. It apparently is a very common part to fail, and at low mileage on cars, in any condition. It failed after the "new car warranty" but was replaced under the extended warranty provided by vw. Due to it's high failure rate at low vehicle mileage, and the impact it can have on safety, the fuel pump recall from August 11th should be expanded to cover the fuel pump replacement and extend the warranty of the part.
The car can not accelerate past 45mph, stutters going up hill, had to be abandoned on the side of the round on a 10 hour trip. The car is 2 years old with less than 40,000 miles on it. Vw says that it is the high pressure fuel pump, which they inconsistently cover with their powertrain warranty depending how sketch the dealership is. Vw has had many issues with their high pressure fuel pump, you need to investigate them!.
After turning motor on, and backing up, the car is unresponsive when shifted into drive,. On 4 occasions now I have had to restart the car and try again. The accelerator seems progressively unresponsive. Yesterday, the car stayed in gear, and on long enough for me to pull into traffic and then died. I had to restart while vehicles drove around me. Thankfully it was a residential street. I'm very worried now to drive the car as it could happen in a busier environment and result in an accident. Checking online, this seems to have occurred to other Volkswagen Tiguan owners over the past 3 years, but dealership service departments were unable to determine the problem or changed out the fuel pump. After gm recall I am very concerned.
I purchased a 2012 vw Tiguan and started having problems with this vehicle at about 15,000 miles when the fuel pump and modulator went bad. . After that I went through 2 or 3 more fuel pumps on the vehicle, the steering column failed. Unsatisfied with the cars performance I voiced my opinion to the dealership; asking to get out of the vehicle. They contacted vw who agreed to place me in a 2013 model and gave about $4500 towards my costs of the updated model; which I still lost considerable money on becuase of a ver low trade in value; but I wanted a safe vehicle for me and my family. Now I had the 2013 for over a year and 21,000 miles roles on and my fuel pump went out on this car. It happened while I was making a right turn into traffic and the car died almost causing my family and I to have a serious accident. The dealer replaced the fuel pump and module once again. I contacted vw and explained my wife and I are scared this problem will continue to happen and have found multiple sources including the dealer stating this problem continues to occur and I fear for my safety while driving. I also have been very patient with them regarding the multiple inconveniences this has been for me with multiple vehicles. They refused to help me and just continue with the original warranty. I asked for consideration to please be taken out of this vehicle and they out right refused to hear me. Now I have a car that I owe money on, cannot afford to trade in, with a known mechanical problem. My wife is scared to drive in the car and will not allow me to travel with my kids. Vw was only concerned about the bottom line and not the customer experience. The rep would not interject his own feelings however he did say given my vw experience he does not blame me for wanting out of the car; but vw would not help. All I asked for was a vehicle that will provide safety for me and my family.
Car completely stalled multiple times while driving. Luckily this happened mostly while driving at low speeds, but happened once while pulling out in a busy intersection. I was told by the vw dealer that I would need a new fuel pump and fuel pump module. Being such a dangerous problem, I had these parts fixed for an out of pocket cost of $889. 95. In August of 2014, I received a letter discussing a safety recall (safety recall 24av--fuel pump 2009-2014 model year Volkswagen Tiguan) that matched the exact problem I had originally described when fixing my car back in January of 2014. After submitting all of the invoices to seek reimbursement to the costs incurred trying to fix the problem, Volkswagen customer care has denied my claim and has yet to provide an explanation as to why I do not qualify for reimbursement.
Several times, after starting my Tiguan and backing out of a parking space or driving out of my driveway within minutes of starting the engine, while in reverse or in drive, the car just turns off with it in gear, so then I have had to restart the engine to continue on with my travels. This appears to happen after the car has been running for awhile, then is turned off for about a half hour and then I go to drive it somewhere else, so it is warmed up. I have brought it to my local vw dealership two times now for this issue. The first time, they suggested replacing the fuel pump module, which we did do, however it is occurring again. I brought it back to vw and they can't seem to find out what is wrong with it, but have suggested replacing the fuel pump itself, for a mere $600 or more, which I have not opted to do yet, as I don't feel I should have to replace this costly part for something that seems to be a recurring issue with many Tiguan owners. I think Volkswagen needs to step up and issue a recall on these fuel pumps if that is the case. The vehicle is only 2 years old and I have read of several people complaining of the same issue with their Tiguans. It appears that there is something drastically wrong with these cars, whether it be the fuel pump or what not, but no one seems to know. This is a huge safety hazard as the vehicle just turns off while in drive or reverse in public places, hoping that someone can look into this issue and take the appropriate action to rectify it. . . . . Updated 02-28-14 . The consumer stated the problem was rectified and would like to withdraw her complaint. Updated 03/07/14.
In February 2014, my Tiguan began stalling when I would slow down to enter an off or on ramp. I would slow down, but when I attempted to speed back up, the car would begin stalling out, at times stalling out completely. I changed fuel, thinking that might be the problem, but it wasn't. My neighbor, who had just bought a 2014 Tiguan, told me he had received a recall notice regarding stalling issues involving the fuel pump in all Tiguans from 2009-2014. I googled the recall, and then made an appointment regarding this issue, taking my car in on may 5, 2014 at hallmark volkswagon, bakers bridge rd in franklin, TN. The service department, according to my paperwork, states they "replaced transfer pump in tank on driver side then test drove. Found fuel pressure still low. Replaced in tank fuel pump (passenger side) then rechecked. Fuel pressures ok and no longer stalls. " since that service date, my Tiguan has been back to be serviced several times, for continued stalling issues, and to date, has not been resolved. The stalling now occurs at different times and more frequently. The "safety issue" regarding the stalling is a serious one, in that when my Tiguan begins stalling out, my foot is on the gas pedal and not the brake, resulting in the driver behind me not knowing that I am either slowing down or coming to a stop. I have come very close to being rear-ended on numerous occasions due to this issue, and it is only a matter of time, before I do get rear-ended, and the likelihood of it being on a highway by a semi truck is very good, as I drive to cincinnati often to see my cardiologist for heart issues. I leave again in 2 days for heart surgery in cincinnati. . . I have 3 things to fear: 1) getting there safely 2) surviving heart surgery 3) getting back safely . . . The stress of driving a car that may, or may not, stall out, is not good for my heart!.
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all problems of the 2010 Volkswagen Tiguan
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When trying to leave a parking spot, car stalled. Was able to put car in park and restart car. Took to dealer and a fuel sending relay was replaced. Had the car in the shop 6 months prior for the electrical issue reported multiple times on this model. Dealer said they replaced the high pressure fuel pump. Incident occurred again. Car returned to shop and this time they said it was the fuel pump again. Thankfully this did not occur on highway as others have experienced, but now don't have faith in this vehicle. Vw would not help repair costs as car is now (third incident) over the warranty mileage. Would not purchase again!.
Traveling north/west bound on interstate 94 in maple grove, mn. Car suddenly lost power, started stuttering, and then shut off. Waited 2 hours for a tow on the side of the freeway with a 3 year old in 90 degree heat. Was towed to luther west side vw dealer and they found a failure of the high pressure fuel pump. There has been ongoing issues with these pumps in previous model years 2009 and 2010. Those years were investigated by the ntsb previously and the vw warranty for the part was extended as a result. But as of now vw is refusing to fix the part under warranty.
After stopping at a traffic control device, driver accelerated into an intersection, at which time the vehicle's engine stalled. The vehicle had to be placed into park, and was then able to be restarted. The dealership's service center performed a fuel pump pressure test, resulting in a failure. It was determined that the fuel pump had failed, and needed to be replaced. Owner has two of these vehicles (exact model and model year), and the same incident/equipment failure took place with both vehicles during the span of a month. The same part was replaced on the other vehicle which had less than 10,000 miles at the time of incident. If the incidents had transpired on a highway, or other heavily traveled roadway, this failure could have resulted in a serious crash.
| Problem Category | Number of Problems |
|---|---|
| Other Fuel System problems | |
| Other Fuel System Pump problems | |
| Other Fuel System Tank Assembly problems | |
| Other Fuel System Fuel Injection System problems |