Structure Problems of Volkswagen Tiguan

The contact owns a 2020 Volkswagen Tiguan. The contact stated that the interior overhead console had become detached from the interior roof of the vehicle. The contact used tape to temporarily secure the console. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 40,000.

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The contact owns a 2017 Volkswagen Tiguan. The contact stated that upon entering the vehicle after a rainstorm, the contact became aware that the interior of the vehicle was flooded, and that water had entered the vehicle through the sunroof. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the sunroof drainage system. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 66,000.

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The contact owns a 2019 Volkswagen Tiguan. The contact stated that after a heavy rainstorm, approximately 4-inches of water was discovered in the rear driver’s side floor and on the rear driver’s side seat. Upon inspection, the contact discovered mold inside the vehicle due to the rainwater entering the vehicle. The contact stated that the failure was due to a faulty drainage from the sunroof. The cause of the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was 69,000.

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The contact owns a 2020 Volkswagen Tiguan. The contact stated while the vehicle was parked, the contact noticed that the center console had detached and struck the contact on the head. There were no serious injuries sustained; however, the contact stated a red mark was left on his head. The contact was concerned that the failure could recur while driving. The vehicle was taken to the dealer however, the diagnostic test result was not disclosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 91,000. The VIN was not included.

The contact owns a 2020 Volkswagen Tiguan. The contact stated that water was entering the rear seat of the vehicle. The contact stated that the water intrusion had caused a short circuit in the vehicle and the vehicle was driving with reduced engine power. The contact stated that the water intrusion also disrupted the bluetooth functionality. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the gateway control module needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA campaign number: 21v947000 (electrical system, structure). The failure mileage was approximately 63,000.

The contact owns a 2021 Volkswagen Tiguan. The contact stated while driving 40 mph, the overhead consult detached from the vehicle. The contact stated no warning light was illuminated. The contact took the vehicle to local dealer, where it was diagnosed with needing the overhead consult to be replaced. The vehicle was not repaired, due to back over. The manufacturer had not been informed of the failure. The failure mileage was approximately 20,000.

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The contact owns a 2019 Volkswagen Tiguan. The contact stated that the right hydraulic arm of the hatchback was corroded and upon closing the trunk manually, the right hydraulic arm detached and hit her on the right side of the head and shoulder. A bystander approached the contact to check on her. The contact then sought medical assistance. The contact was informed that she had sustained a severe concussion. The contact continued to undergo pain and physical therapy. The contact was later diagnosed with oxepedo myalgia and tumor on the right shoulder. Additionally, the contact was informed that she needed a surgical procedure for shoulders replacements. The vehicle was taken to an independent mechanic where it was repaired. The vehicle was then taken to the dealer who inspected the vehicle and informed the contact that there was no proof of the incident. The contact stated that the failure occurred 14 days after the dealer had sold her the vehicle brand new. The manufacturer was not notified of the failure. The failure mileage was unknown.

My 2010 Tiguan has experienced a couple of significant issues due to design - one a burned fuse box and two a major water leak inside the right front passenger floorboard. Both issues stem from design and not wear and tear. Both repairs were costly - $561 and $753. I have received a safety recall 97z9 from vw for a fuse issue and will be waiting on a response. I've also submitted an inquiry to vw asking about plans to review the drain hose issue. Had I not investigated the strong damp smell in the interior of the vehicle I would not have found the saturated floorboard and I do mean soaking wet. Both drain hoses were found to have small leaks and the route of the hoses dumps right into the cabin - again this is not a wear and tear issue - it's a design/product issue. As a precaution the dealer recommended that I have all of the hoses replaced to prevent future water damage. I've seen numerous complaints from other vw owners about the drain hoses being defective so this appears to be a larger issue than just a few vehicles. Thank you.

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First, this exact same scenario also happened in October 2010. The first incident occurred when I was driving the vehicle, and now this time, when my husband was driving the vehicle. Both of us, each have 30+ years of driving experience and neither of us have ever been involved in a crash or experienced this type of loss of control in a vehicle, ever. Both incidents occurred while turning a corner at approximately 5 to 15 mph in approximately 1- 3 inches of new snow. The car slid with total loss of steering and brakes, smashing into the curb, breaking the axle, control arm, steering knuckle, etc. . . There was no control whatsover. This was not ice. This has never ever happened before with any other vehicle we have ever driven. The car did not correct itself even when the steering wheel was released. We believe there is a deficiency in the esp monitoring system. The esp system totally failed while turning. The esp sensors did not detect the situation and did not react at all independent of the driver. The esp system did not use the vehicle's braking system to "steer" the vehicle back on track. The esp did not initiate any braking intervention at all. It was like all systems just totally malfunctioned. Horrible. Someone is going to be seriously hurt. I am thankful another vehicle or person was in the area.

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I have a new 2009 vw Tiguan that just hit 10,000 miles as of the date of this complaint. I bought on October 31st, 2009. With the first heat of spring I started the air conditioning unit and there was a terribly rank smell of mold. I took it to local service provider on may 5th who claimed that the drain for the air conditioning unit was clogged and a pool of stagnant water had filled the basin. He didn't know for how long that pool had been there. They cleaned out the basin, replaced the filter, and disinfected the car. One month later and the ventilation system still reeks of mold. In some ways it's worse, because now the odor isn't just when running the ac. It now is there when running normal vents and the smell is staring to ooze into the main compartment. Last night, the 4th of June, it was 85-90 degrees and very humid. During a 15 minute drive the odor was terrible. After arriving home I had a 20 minute coughing spasm. I practically cannot run the ventilation. My next step is to take it back to the original dealer I bought it from, contact vw of north America, and start looking into the local lemon laws.

Mold in air conditioning ductwork of 2009 vw Tiguan is overpowering and causing bronchospasm and allergy (asthmatic and allergic rhinitis/conjunctivitis symptoms.