Side/window Air Bag problems of the 1998 Volvo S70

Consumer was sitting still at a light & was struck from the front toward the middle to right passenger side. Consumer has frontal & side airbags which didn't deploy. Manufacturer has been contacted & they said that consumer will have to be responsible for payment.

Consumer was sitting in the vehicle, and the passager's side air bag deployed for no reason.

The driver's side airbag did not deploy even though the car was hit on the side. Contacted Volvo and asked to inspect. Their answer was that everything was ok. I asked for a report with all the engineering data and supporting documents to show why it was ok, no response, have asked twice. They say everything is ok. I think there is a problem and they are hiding the truth. The side air bag should have deployed to give extra protection. I was not satisfied with their answer and I do need you help.

No deployment of passenger side air bag during collision.