Table 1 shows one common steering related problems of the 2022 Volvo XC60.
| Problem Category | Number of Problems |
|---|---|
| Steering problems |
While driving on the inside lane next to the median of a 4-lane road and without warning or any other vehicles in my vicinity, any debris or objects in the road, and while I was maintaining the vehicle in my lane, the car swerved to the right. It felt as though someone in the passenger seat (I was alone) grabbed the steering wheel and forcefully yanked it to the right. At this time the words collision avoidance assistance or something similar appeared on the dashboard screen. Thankfully there was not a vehicle in the lane to my right and I was able to correct the vehicle back into the appropriate lane. I turned left at the next opening in the median, pulled into a vacant parking lot, and called the Volvo service department. I described what happened to the woman taking my information and made arrangements to leave the car that evening for it to be repaired the following morning. I missed a voicemail from the technician on February 8th stating that the car was inspected and test driven and the issues reported could not be duplicated but that the software had been updated. Several phone calls occurred between myself and the dealer and it was established that the problems reported (this one as well as the ones described in a previous report regarding rear auto braking intervention) could not be duplicated. Had a vehicle been to the right of me, had I been in the right lane and a person been on the sidewalk, had I been in a neighborhood in which a child was riding a bike or a parent was pushing a child in a stroller, the results could have been tragic. There was no warning prior to the swerve and the words on the dashboard.
The vehicle pulls to the right consistently. Volvo san diego has attempted to correct this on six different occasions, including sending it to an alignment specialist, and swapping wheels and tires. After this, they tried to explain to me that this was a “safety feature” that pulls the vehicle to the right, sometimes leaving the lane, so the vehicle would not go in to oncoming traffic on a two lane road. They also explained that this is standard for all vehicles in this class. Even though it does not happen on any of the courtesy vehicles they have loaned me during the six visits. Also having issue with the main computer not connecting to the internet, or radio, and sometimes not allowing for back up sensor alarms, or blinker sounds.