Electrical System Problems of Volvo XC60 - part 2

Volvo XC60 owners have reported 133 problems related to electrical system (under the electrical system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Volvo XC60 based on all problems reported for the XC60.

36 Electrical System problem of the 2015 Volvo XC60

Failure Date: 04/17/2024

Vehicle failed to start after short trip (<5 miles) with no electrical power present. Jump started from another car after approximately 1/2 hour. Drove car to home, car stalled in driveway again with no electrical power. Replaced 5 year old battery car started fine then stalled on road during test drive while approaching an intersection and suffered loss of all electrical power including inoperative hazard flashers. Transmission went into park and car could not be moved out of active traffic lane. Car towed to repair shop where cracked fuse at positive battery terminal found (see photos attached). Repair shop contacted a Volvo dealer and was informed they typically see a couple vehicles a week for same issue.

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37 Electrical System problem of the 2015 Volvo XC60

Failure Date: 04/11/2024

Volvo dealer describe as issue: motor mounts: front lower engine mount collapsed, other engine mount not yet verified. Power steering: stiff and hard to turn wheels. Transmission: transmission shift sometimes is not easy to move up to down.

38 Electrical System problem of the 2019 Volvo XC60

Failure Date: 04/01/2024

The right side module buttons on steering wheel stops working.

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39 Electrical System problem of the 2024 Volvo XC60

Failure Date: 02/20/2024

I was backing into my garage in reverse gear when there was a sudden power surge and the car accelerated rapidly backwards (without me pushing the gas pedal), which led to a crash that caused substantial damage to the car. The car was out of my control, with it accelerating without reason, so something failed on the car. I do not know what component failed, only that there was a sudden and rapid acceleration in reverse. There are no warning lights and the car was taken for an estimate and damages exceed $10,000.

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40 Electrical System problem of the 2018 Volvo XC60

Failure Date: 01/28/2024

Vehicle completely had multiple warning lamps come on while I was driving and it was apparent the computer was failing. Car would not turn off when I moved to turn off the ignition knob. When restarted, car would not shift. Car had to be taken to dealership by tow truck. Dealership notes that water leaked through sunroof over time and accumulated under seats of car, entering into electrical systems. This is also noted by owners of other Volvo cars in public forums.

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41 Electrical System problem of the 2020 Volvo XC60

Failure Date: 01/22/2024

Vehicle completely shutdown when stopping. All lights in the car flash on and off. Unable to start the vehicle for 5mins.

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42 Electrical System problem of the 2024 Volvo XC60

Failure Date: 01/17/2024

Upon startup, a message may appear that says "drive to workshop, propulsion system service urgent", this happen after a software update.

43 Electrical System problem of the 2017 Volvo XC60

Failure Date: 01/15/2024

The support battery for start/stop started to show on the dash and tells me that service is required about 2 weeks ago. "the location of the battery is my concern". A month ago, the air coming out from the vent of the ac/heater started to smell like a rotten egg, a very strong smell that gives me a headache and makes me dizzy. This smell comes and go. I had to open the windows and switch to recycled air, this helps a little bit. I brought my Volvo to 2 shops about 3 weeks ago before I went to the dealer on Feb 16, 2024. The first shop smelled it and said they checked the catalytic converter and run a diagnostics and emission and they said emission is very good and there is no problem with the catalytic converter and suggested to bring it to the dealer. They said it could be coming from the battery and I told them that the battery is new and main battery has a box casing so the strong smell is definitely not coming from the main battery. I didn't know that there was another battery. I brought it to an exhaust shop and said the same thing, no leaks in the pipe and catalytic converter and smoke coming from the exhaust looks normal and smells normal. Next I brought it to the dealer and they did nothing and simply stated they could not duplicate the problem. I had no choice but to do an extensive research to find out where the location of the support battery so I can change it myself. I always wondered why the smell is so strong in the passenger side intake screen cover of the cowling. I couldn't believe where Volvo had placed the second battery/support battery. It was on the passenger side, right next to the air intake for the ac/heat of the car and is covered by the cowling between the windshield and the engine. Harmful gases that can potentially come out from the battery is directly suck in to the intake of the car's air conditioner.

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44 Electrical System problem of the 2019 Volvo XC60

Failure Date: 11/11/2023

Water intrusion via a faulty sunroof seal and drain system. Water drains into the vehicle and collects under the flooring carpets and is not detectable. Water then disables and shorts out electrical components and computer modules eventually rendering the vehicle completely inoperable … including airbags, suspension system and electronic engine components. All control is lost. System also displays a number of random and often times confusing and erroneous error message to display console. This is an extremely dangerous problem, and extremely expensive to remedy, and appears to be related to a significant design flaw. According to internet reports, this is a known issue. Dealer is the one who diagnosed the problem. Given this problem affects electronics - there is a threat of fire.

45 Electrical System problem of the 2023 Volvo XC60

Failure Date: 11/11/2023

On November 11, 2023 @ between 10:30 and noon, the vehicle infotainment system completely failed. The screen went blank and functions for heat, radio, navigation, cameras, indicator lights in the mirror and the ability to call Volvo emergency services were all lost. A message on the screen said, "stop the vehicle. This vehicle's infotainment system has encountered a problem. You can reboot or reset factory settings. If this doesn't help, please contact a workshop. " this is the second such failure. The first occurred on September 22, 2023. I filed a report with Volvo (ref#230924- 000697), and repairs were effected at a local dealer in maryland. I also contacted Volvo regarding this second failure on November 11, 2023. That reference # is 231111-000923. I contacted the same dealer and booked an appointment to take the car in on Monday November 13, 2003. I have not driven the car since I returned home.

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46 Electrical System problem of the 2023 Volvo XC60

Failure Date: 11/10/2023

System/component malfunction: systemic failure of the onboard computer (infotainment/connectivity module) and advanced driver assistance systems (adas), specifically the collision avoidance/auto-braking system, rear-view camera (fmvss 111 non-compliance), and the 12v battery management system. All components remain in the vehicle and are available for inspection. Safety risk: the vehicle exhibits frequent "phantom braking" where the emergency collision avoidance system abruptly activates without obstacles present, creating an immediate risk of collisions. Additionally, the "hands-on steering wheel" sensor malfunctions, triggering emergency stopping procedures while driving. The backup camera intermittently fails (black screen), causing a total loss of rear visibility. These issues lead to unpredictable vehicle behavior in high-speed traffic. Confirmation & inspection: these issues began to be reported to an authorized Volvo dealer within the first year of ownership (2022-2023). Most recently, a total vehicle failure occurred due to a drained 12v battery, which the dealer service department confirmed was caused by a known software module defect. Despite multiple "software updates" by the manufacturer, the safety-critical adas malfunctions (phantom braking) have recurred three times in the last week following the most recent dealer service.

47 Electrical System problem of the 2019 Volvo XC60

Failure Date: 09/26/2023

The drainage system from the roof of the vehicle is faulty and causes water to collect in the space between the carpet in the interior of the vehicle and the floor of the vehicle. Key electrical components are located beneath the front passenger seat of the vehicle. When the water collected, it caused key systems, such as collision warning and other systems to malfunction. When we took the vehicle to the dealership, several other vehicles had to be towed in due to more severe electrical failure as a result of the drainage malfunction.

48 Electrical System problem of the 2019 Volvo XC60

Failure Date: 09/11/2023

Any switch on the right side of the steering wheel - up/down/left/right/center switches not functioning or intermittently functioning. It is available for inspection upon request as the buttons are not warning, any signs or anything which comes on the center display cannot be removed or moved the vehicle or component has not been inspected but the technical journal (ref tj 32033. 5. 0) for the same was issued - [xxx] there are other forums who have brought the same issue as well [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

49 Electrical System problem of the 2013 Volvo XC60

Failure Date: 08/27/2023

I recently was forced to use the pry-off cap and manual key entry to get into my 2013 Volvo Xc60. This was due to the vehicle’s lack of response to the fob, there was no communication between the fob and the electrical system. Once inside, inserting the fob, the engine started but the entire instrument cluster was flashing intermittently the various warning lights, and the windows could not be lowered. The cluster showed failure of speedometer, tachometer, brake system, seat belts and all other gauges on the cluster. Not knowing whether it was safe to drive, I turned it off. I returned later and turned it on, same problem. I went around the block, contacted the Volvo dealer for consultation, and secured an emergency appointment to bring it in. On the next day/the appointment, I drove the car in, during which the systems seemed to have reset themselves, but halfway there the problem started again. At this point the vehicle has been there (howard orloff Volvo, 1924 n. Paulina st, chicago, 1. 877. 570. 6927) since the 28th, they have not been able to give me a diagnosis, and the bill is over $600. How can this problem not be a safety risk for ordinary person such as myself? it is my understanding, from researching this, that this is a common and recurring problem so why has there not been a recall for what is obviously a defect inherent in this make and model car? kindly respond with a reference number for this complaint. Thank you very much.

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50 Electrical System problem of the 2016 Volvo XC60

Failure Date: 08/03/2023

There was (still is) an issue with my 2016 Volvo Xc60's electrical wiring. I was driving, about to get onto the highway when my Volvo stalled on the on ramp. It wouldn't start, it couldn't be jumped. It had to be towed to the repair shop. They charged me over $1,000. 00 for a brand new starter, and after they did it started for one day and then it broke down again. I couldn't even drive it out of the repair shop. I had to get it towed again. The dealership said it was an electrical/wiring issue that could be very expensive. I have found out that there was a recall for 2015 Xc60 Volvos for wiring/electrical issues causing the vehicle to stall. However my 2016 Volvo Xc60 does not qualify per the repair show due to the date it was manufactured. I'm submitting this form for a safety issue because Volvo clearly knew about this issue enough to need recalls for 2015s. There should also be recalls for this same wiring/electrical issue in 2016s.

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51 Electrical System problem of the 2021 Volvo XC60

Failure Date: 06/13/2023

My car continued to move even with the brake pedal pressed, and collision avoidance systems did not turn on. This is very unsafe - a car that doesn’t respond when the driver brakes puts everyone else on the road in danger. The first time this happened was on Sep. 6, 2022. I was driving on the highway when the car in front of me stopped abruptly. I started to brake. The distance between our cars was large enough that I should have been able to stop safely, but my car continued to move. I was unable to stop the vehicle and crashed into the car in front of me. At the time, I thought it was my fault. Although there was damage to my car, luckily no one was injured. (this was resolved, and my car was repaired, with help from shelter insurance. ) on June 13, 2023, I was pulling up to a red light behind another vehicle. I stepped on the brakes and my car jolted to a stop (I had to push the pedal down very hard to get my car to start slowing down). Then my car began to move again, even though I had not released the brake pedal. It was moving at about 1-2 mph. My car got so close to the car in front of us that the parking sensors began to beep. We would have run into the stationary vehicle if I hadn’t put my car in neutral. When the light switched to green I put my car in drive again. At the next intersection the brakes were back to normal, and my car was driving as before. I had my car towed to the local Volvo dealership. After an inspection, I was told they hadn’t found anything wrong. I left my car at the dealership for further investigation, and was given a loaner. I don’t know if there is a connection, but both times this happened, I had been driving on the highway at high speeds (70 mph) for a few hours before trying to brake.

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52 Electrical System problem of the 2017 Volvo XC60

Failure Date: 06/01/2023

Srs airbag light came on three times in a month but did not stay on. Took it to Volvo dealership to see what the issue was. According to dealership- there was loose pin tension in the left front door harness. They checked for codes and received srs b11a081 left side pressure sensor message failures. Followed vida fault tracing and found the loose tension in srs pins in the driver door harness. They had to replace the srs terminal pins and splice wiring. The dealership did mention that this has happened with 3 or 4 different Volvo models already this year. It sounds like it's a defect in the manufacturing of the srs system within the doors. However, Volvo warranty will not cover this repair. My primary concern was that the airbag was deactivated this entire time, even when the light was off. Again, the warning only came on for three trips in an entire month. I had assumed it was a software glitch, since when my software needs updating electrical things start to happen (I. E. Spacial sensors going off when nothing is around me and I'm parked).

53 Electrical System problem of the 2023 Volvo XC60

Failure Date: 06/01/2023

After not driving for several months, both batteries in my 2023 xc 60 failed to function. Volvo replaced both batteries. Two weeks later, the car did not recognize the key. The dealer replaced the smaller battery for a second time and updated the software. At the moment, it still works.

54 Electrical System problem of the 2023 Volvo XC60

Failure Date: 05/15/2023

I've experienced many problems with the google built in system in this Volvo. But the one that keeps happening is the speed sensors. The car is supposed to read traffic signs, including speed signs and alarm when exceeding the posted speed limit. It does not work. For example on i66 east bound in virginia, the speed limit is not 80mph, it is either 60, 65 or 70 if using the express lanes. The Volvo keeps showing the speed limit on this interstate as 80, see attached images showing speed limit sign at 80. Complained to Volvo, they blamed google. Complained to google, they blamed Volvo. Other roads have the same sign recognition. The car infotainment & safety features randomly shut down, or fail, while driving and the vehicle has to be reset often. Back up cameras quit working while backing up sometimes it will not go into reverse without shutting off the car or doing a reset.

55 Electrical System problem of the 2018 Volvo XC60

Failure Date: 05/09/2023

While driving, the engine will shut off while stopped and fail to restart when the gas pedal is engaged. The car will not turn on, the steering column and brake pedal lock rendering it completely unresponsive to any attempt to restart the vehicle. It has now happened over six times and Volvo has made two attempts to fix it, but it continuously occurs.

56 Electrical System problem of the 2023 Volvo XC60

Failure Date: 04/27/2023

I've had my Volvo for 6 months and two weeks ago I started getting warning alerts that the braking system, lane departure system and other electrical systems were having issues (the doors wouldn't lock and car wouldn't start). I've taken the car to the Volvo dealership 3 times and they have been unsuccessful in determining what the issue is. There is something wrong with the software and a software update that was installed on my car at the first service visit (when this began happening 2 weeks ago).

57 Electrical System problem of the 2022 Volvo XC60

Failure Date: 04/20/2023

I have had 5 visits with problems with engine , braking sensors, and automatic braking incidents when no obstruction is noted. Propulsion system failure has occurred 3+ times and turtle mode has come on and limited my speed to 30 mpg. It has also started bouncing and shaking while in reverse. I am extremely concerned about the safety threats and lack of consistency when taking it to be repaired.

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58 Electrical System problem of the 2022 Volvo XC60

Failure Date: 04/01/2023

What component or system failed or malfunctioned, and is it available for inspection upon request? -the backup camera system fails to respond intermittently. Often times the screen will remain black for several seconds while backing up before the screen shows any picture. Other times it will come on, and then flash to black while you are backing up. This is a major hazard should a child run/walk behind a car, when this occurs. I'm hoping others have expressed this problem so action can be taking. How was your safety or the safety of others put at risk? -since backup cameras are a federal requirement since 5/2018. The failure to function on these new cars I find to be unacceptable. Even more so given that Volvo is supposed to be a brand dedicated to safety. Has the problem been reproduced or confirmed by a dealer or independent service center? -indirectly yes, the Volvo dealership acknowledged that the new google system is slow to respond at times. But they said a new software update would fix it. I have found this to not be the case and it seems to be happening more frequently now. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -yes by the dealer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -no.

59 Electrical System problem of the 2023 Volvo XC60

Failure Date: 03/12/2023

Now on two occasions found car completely without power after sitting unused for 2 or 3 days. On both occasions car plugged into level 2 charger overnight (this is a plug in hybrid model). Required jump start after having to use emergency key to get inside. After jumpstart, received numerous propulsion system errors as well as on first incident, errors saying sos communication system disabled. Dealer replaced tcam battery with fresh one stating that computer tries to do updates and drains battery, and dealer lot has occasional dead cars with similar issue. On second incident, car moved into “turtle” limp home mode with critical 12v charging messages. In both instances, car was in a conditioned garage around 48 degrees. Hybrid battery was 100% charged in both cases. Concerned there is a batter drain due to tcam or main software systems. This is more than inconvenience - this could be a real danger to have a car that may not start reliably after sitting for 48 hours, such as an airport or other setting where getting help is difficult. Limp home mode is driving hazard. There are multiple instances of this on Volvo websites that seems to impact multiple t8 models with a plug in hybrid power train and google aaos infotainment/car system architecture. Please help!.

60 Electrical System problem of the 2022 Volvo XC60

Failure Date: 03/12/2023

The vehicle performed an over the air update which failed. The vehicle became inoperable. The vehicle was force started with dash lights indicating multiple system failures. The infotainment system has crashed multiple times rendering climate control non usable. A loaner 2023 Xc60 was provided which also resulted in the infotainment center crashing twice. Dealership acknowledged the issue but has no solution for the issue. My concern is there is no guarantee the other safety features are functioning correctly if the most simple electrical component of the vehicle is failing.

61 Electrical System problem of the 2022 Volvo XC60

Failure Date: 02/01/2023

I purchased the car in April 2022. Did not have any issues until February 2023. Initially, the engine light came on with a turtle icon in the dash screen. I was driving and the car would not go over 45 mph. On a busy street . The car was hesitating badly and also said something about the propulsion? Volvo ontario towed it from my business and supposedly fixed it. Fast forward the following week, engine light came. Back to dealer, who said the software at that time was not available and it was a recall. A few days later they said they were disconnecting the engine light until new update was available. Back to dealer with update now installed, supposedly this would fix all the engine issues. A few days later, 3/7 I got into car and started it . This mesage came on, "slow down, the vehicle will reduce speed. Propulsion system failure", followed by ,"propulsion system service required" with yellow engine light on. Backed out of the driveway and the car started vibrating and shaking violently. Currently waiting on Volvo for next steps. I am so dissapointed with this car and it is a huge concern for safety. I purchased this car because of their reputation for safety.

62 Electrical System problem of the 2023 Volvo XC60

Failure Date: 01/27/2023

The contact owns a 2023 Volvo Xc60. The contact stated upon shifting into park (p), the gear shift indicator light displayed that the transmission was in park (p); however, the vehicle continued to roll. The contact stated that he continuously pressed the park (p) button until the vehicle responded. There was no warning light illuminated. Additionally, the contact stated while driving at various speeds with adaptive cruise control (acc) mode engaged, the steering wheel independently pulled to the right aggressively. The contact stated that he used physical strength to pull the steering wheel back to the left; however, the steering wheel failed to return to the center position and continuously turned to the left, then to the right. The contact also stated that while driving with auto centering feature activated, the vehicle was driving from side to side. The vehicle was taken to the dealer, where an unknown software upgrade was performed. Additionally, the contact received an unknown notice for mandatory software update. The contact stated that the software update was performed; however, the failure worsened. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 400.

63 Electrical System problem of the 2022 Volvo XC60

Failure Date: 01/21/2023

I have had several software/computer issues since purchase. Now the whole control system has failed and all safety functions are dead, in addition to radio, heating/cooling and voice command systems.

64 Electrical System problem of the 2023 Volvo XC60

Failure Date: 01/20/2023

Problem with the 12v batteru charging faulty. Took to it the dealer but said its common with undriven vehciles. My car sat in the garage for 1day and got this error message when started for a trip. Speed has been limited to 3mph. Not able to use the car. Searched and verified lot of fourms about Volvo this is know issue with Xc60b5 engines. But dealers are nt acknowledging this issue.

65 Electrical System problem of the 2023 Volvo XC60

Failure Date: 01/06/2023

On Friday, January 6, 2023, I left work in my 2023 Volvo Xc60 recharge. As I merged onto i26 nothing appeared out of the ordinary. As I began to speed up, my tire pressure monitoring system (tpms) alerted me to a low-pressure situation. I pulled to the side of the road and requested roadside assistance. The rear driver-side tire had a screw embedded in the tread. A plug was placed by roadside assistance, and I was told to proceed to the dealership for a new tire as the side wall had damage. About a mile from the dealership my tpms again began to alarm. I needed to be more familiar with my vehicle to troubleshoot the issue, so hendricks advised me to return. Hendricks again inspected the vehicle. They stated that the driver’s side tire had been over-inflated. I left the dealership to return home. As I was exiting i26 the tpms monitor again alarmed me. I was surprised to see that it stated that all the tires were low on pressure. I was a short distance from my destination, so I decided to proceed and investigate there as it was dark. At the restaurant, I looked at the tires, which looked perfectly fine and not over or under-inflated. After dinner, I left the restaurant approximately two miles from my house and decided to contact hendricks in the morning. Nothing was unusual about the car as I turned right into my development. One block into the development is a stop sign. At the stop sign, I turned left to go to my home. As I began to apply the brakes, the car started to alarm, “brake failure. ” I frantically pumped the brakes, and the car did not stop! it kept going straight right toward our community pool and lake! straight ahead of me is our community pool and a 300-acre lake (it is a retention pond but calling it that does not overinflate lot prices, so they call it a lake). I did not end up in an accident or the lake because I quickly “skidded” the car sideways.

66 Electrical System problem of the 2023 Volvo XC60

Failure Date: 01/03/2023

I have a 1 month old 2023 Xc60 t8 phev recharge extended range with 1250 miles on it. I was driving without any issues for the past 1 months. I got a turtle icon with the check engine light on constant when I started driving today. The car had pulled back while driving and there was substantial diminished power, and could be dangerous in the wrong circumstances. I called Volvo and they explained not to drive the car and towed the car to the nearby Volvo dealership. Waiting on diagnosis 2 days now. I've now noticed other vehicles of the same type are having the same issues. This does not seem to be normal for a cars operation to have random diminished power. . Read more...

67 Electrical System problem of the 2021 Volvo XC60

Failure Date: 01/02/2023

1. What component or system failed or malfunctioned, and is it available for inspection upon request? blind spot sensor repeatedly malfunctioning. Vehicle generates "service required" message, and it appears that blind spot monitors fail to illuminate. Child safety locks also deactivate without driver input. Vehicle is currently available for inspection. 2. Has the problem been reproduced or confirmed by a dealer or independent service center? dealer has updated the software multiple times but has not attempted to assess the hardware. 3. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no. 4. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? drivers side door buttons periodically do not illuminate and do not operate windows or locks. Vehicle cannot be locked at times, or only passenger side doors can be locked. Key fob and manufacturer app only work to lock the vehicle sometimes. Issues began approximately July 2022 and have repeated intermittently. Issues seem to be occurring more frequently and for longer. Issues have been particularly frequent and long lasting in the last week; vehicle last serviced at the dealer approximately 12/22/2022.

68 Electrical System problem of the 2023 Volvo XC60

Failure Date: 12/31/2022

The contact owns a 2023 Volvo Xc60. The contact stated that the vehicle would fail to recognize the key fob. Due to this failure, the vehicle would fail to start after multiple attempts as the key fob warning message would appear on the instrument panel as well as a warning chime. The contact also stated that her coolant warning light had appeared on the instrument panel. The contact had taken the vehicle to the dealer where they placed a thermostat inside the vehicle which led to the light disappearing. The contact stated that despite a software update being performed on the vehicle, the key fob failure persisted. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 300.

69 Electrical System problem of the 2022 Volvo XC60

Failure Date: 12/29/2022

Infotainment system quits working or will not boot up.

70 Electrical System problem of the 2022 Volvo XC60

Failure Date: 12/29/2022

The screen does not come on, so no heat, no safety stuff, no reverse camera and no sensors. All the above adas features do not work either. This is definitely a safety hazard, which I think traces back to the vehicle operating system. Details reported to Volvo in this tweet--> https://twitter. Com/ameyaroskar/status/1608642311923339266?t=cul77cpdg6qwip8ajqetyq&s=19.



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