Sun Roof Problems of Ford Expedition

2020 Ford Expedition. Consumer writes in regards to panoramic moon roof exploding while driving.

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Shortly after buying the vehicle Aug. 23, 2007 we started having problems with the sunroof rattling. In sept. 2007 they replaced the sunroof. Since replacing the sunroof it has been back 3 more time with rattling problems. The problem can not be fixed and it continues to exist. We have contacted Ford motor CO. About the problem and at this time they want another chance to fix it. We have contacted the washington state attny. General and have started the process to have this vehicle deemed a "lemon". After for attempts to repair the sunroof the problems continues and then there are other problems with this Expedition.

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Moonroof is leaking causing interior water damage.

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Opened my sun roof on Friday January 20, 2006 was a very nice day, it started to rain and the sun roof would not close stop at the dealership roundtree moore of lake city, and we try for about 15 minutes to close and could not. I left and put my vehicle in the garage, and took it to the dealership today Monday January 23, 2006, and they said the track got broken some how. We need to replace the whole window and it would cost me $1100. 00 for a brand new one, I stated no way, that should have never broken, it must be a manufacturer's defect. I called Ford, and they stated no. I don't believe that something they put in most of their vehicles should break after 5 years.

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In June of 2004, the sunroof of our 1999 Ford Expedition stopped working. We had to replace the entire track and motor. Now, just over a year later, the sunroof has stopped working. We are going to have to replace the entire track again. Of course, the warranty is no longer good.

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We purchased a 2003 Ford eddie bauer October 3rd 2002 and was told by the salesman that we would have no problem with the moon roof as far as leaks or wind noise. Not only does the moon roof leak the front windshield has had a rattle in it ever since we got it. We have taken the vehicle back to the dealership 3 times to get the problems fixed and each time it comes back the moon roof seems to leak even worse. The rattle is still in the windshield also. We have been told now that we should expect the moon roof to leak going through a high pressure car washes. This is what the dealership has told us since they can't seem to fix the problems. This is not what we expected when we purchaced this vehicle. The problems are still being addressed and the dealership is still trying to fix the problems.

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Sunroof assembly broke in the open position. Dealer received vehicle for repair on 8/21/00. On 8/24/00, replacement part arrived at dealer in a damaged condition. Service techinician stated it was common for Ford to knowingly ship defective parts when inventory of 1st quality parts is depleted. This practice would demonstrate timely delivery of replacement parts to those who review shipping response time. Second replacement sunroof assembly arrives at dealer approximately 8/28. It is also defective. Third replacement sunroof assembly unavailable at this time. Ford national relationship center advises me that part is on "national backorder" and can give no promise date for availability. Also advised that Ford engineering has been notified of this parts shortage. Spoke to dealer this afternoon (9/6/00) and they have no information as to when part might become available. The 2000 model year was the first year that factory installed sunroofs were available on Expedition equipped with rear a/c vents. One could conclude from the "national backorder" situation that there is an engineering defect with the sunroof assembly that I would like the NHTSA to investigate and/or publicize. I'd like to know how many other Expedition owners have been unable to use their vehicles while waiting for parts for over 19 days. Thank you. Rex dyer.

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The sun roof was inoperable when I went to purchase the vechicle. Salesman told me maybe he wasn't operating correctly. I brought the vehicle back to service center, they told me it need a motor. They could not explain how a motor was burned out with only 26 miles on the vehicle. This was definte a manufactoring problem!! I bought it back to service dealer a second time. Service center told me they are going to need more time to fix problem. It was a brand new vehicle. If there was a problem before I purchased it then I should received a replacement! they knowingly and malicously sold me a vehcile that was malfunctioned! the person I was in contact with at the dealer is david robbins, sales manager.

While driving sun roof shattered. Also, on another occasion side window shattered. Dealer has been notified. Please provide further information. 17mru17l4ylc18787.